 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussion Groups General General TopicsGSMBluetoothProviders AlltelATT WirelessCingularFidoNextelSprint PCST-MobileVerizonManufacturers EricssonNokiaMotorolaCountry Specific Australian GroupUK GroupRelated Topics PocketPCPalmMore Topics ... |
Cellular Phone Forum / Providers / Cingular / September 2003Cingular download/activation problem - any insight?
I received a Nokia 6340i from Cingular that was supposed to be 'activated'. On placing calls, I get the 'this number is not recognized as and authorized...'. After three calls to Cingular, they keep telling me that the network will download the activation within 1-1/2 hours. Didn't happen for all three attempts. The last rep said that it would work, again, within the 1-1/2 hour because it will expire after 1-1/2 hour. I think she slipped. It seems now that I have to wait 1-1/2 hour and then call again to have them repost the download command. Each call to a rep takes an average of 45 minutes. So! What in the world is going on at Cingular? It's not the phone because on each subsequent call to them, they say the download is still 'pending'. Seems their network is the problem. (Before you ask, my dilemma is that Cingular is the only avail service where I receive a signal indoors at both home and work.) You may want to make sure that Cingular has the correct IMEI, ESN, and SIM number for your phone. It's possible that somebody created a typo when they entered the information. Just a thought... Also, there have been known network delays for activating phones. I got my Nokia 6340i in April 2003, and there were a few activation issues then, as I was an early adopter in the Baltimore/Washington area. Has the 6340i been available in your area for awhile, or was it recently introduced? Have a good one, Mark A. Smith > I received a Nokia 6340i from Cingular that was supposed to be 'activated'. > On placing calls, I get the 'this number is not recognized as and [quoted text clipped - 15 lines] > (Before you ask, my dilemma is that Cingular is the only avail service where > I receive a signal indoors at both home and work.) 6340's are tricky. I treat them with almost superstitious care when activating. (Okay, -outright- superstitious care!) Here is what works for me. Leave the phone OFF for the call. Completely powered down. Wait until they say the programming is complete. Turn the phone on. Leave it alone. Eventually (for me, a few minutes) the phone display will tell you to turn it off and back on. Do that. Then leave it alone some more. Programming after that usually completes quite quickly. At the end, Cingular sends you a "Welcome to Cingular" text message. Make a test call. Rejoice or despair as appropriate. Good luck! "JCE" <reply@ng.com> wrote in article <we06b.1074$Sm1.955@bignews6.bellsouth.net>: > After three calls to Cingular, they keep telling me that the network will > download the activation within 1-1/2 hours. Didn't happen for all three > attempts. Drop whatever you signed up for, go to a store and walk out with a working phone. At our store, we do not send customers out the door with phones that don't work. Bob > I received a Nokia 6340i from Cingular that was supposed to be 'activated'. > On placing calls, I get the 'this number is not recognized as and [quoted text clipped - 15 lines] > (Before you ask, my dilemma is that Cingular is the only avail service where > I receive a signal indoors at both home and work.) |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2009 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.