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Cellular Phone Forum / Providers / Cingular / September 2003

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Article: Cingular to not return payment checks

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Frank Harris - 06 Sep 2003 15:49 GMT
In the San Francisco Chronicle 9/5/2003

http://www.sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2003/09/05/BU3
01388.DTL


"...The change being made is that Cingular will debit payments
electronically from customers' bank accounts. Checks will not be sent to
the bank for clearing and thus will not be returned with bank statements.

Customers will still have to send in checks, though. This is how the
debit process will be initiated each month. Cingular just won't go to
the trouble of sending them on, thus saving the company a considerable
amount of money -- although it won't specify the exact sum. ..."

Signature

Frank Harris in San Francisco

Steven Scharf - 07 Sep 2003 22:41 GMT
Frank Harris <frankbhX@XcompuserveX.com> wrote in message news:<bjcs59

> Customers will still have to send in checks, though. This is how the
> debit process will be initiated each month. Cingular just won't go to
> the trouble of sending them on, thus saving the company a considerable
> amount of money -- although it won't specify the exact sum. ..."

This is cause for being able to terminate your service without
a termination fee. They are going to have to notify customers
of the waiver of the termination fee for cancellations.
Not Really Here - 08 Sep 2003 04:06 GMT
> Frank Harris <frankbhX@XcompuserveX.com> wrote in message news:<bjcs59
>
[quoted text clipped - 6 lines]
> a termination fee. They are going to have to notify customers
> of the waiver of the termination fee for cancellations.

They already have in San Diego, CA. I got the notice in my bill late
last week. They don't really explain much except that they won't be
returning your check and that your payments will now go through as
electronic debits. According to the article you can opt out of it. You
can bet that I will be calling on Monday to do just that. My cancelled
checks have saved me more than once over the years (not with Cingular,
other companies.)
Rich Rusho - 08 Sep 2003 12:50 GMT
Why wouldn't presenting the official bank record showing the debit amount
save your butt just like presenting a cancelled check? The debit shows who
it was paid to and  for how much...eeek people have some strange addictions
to paper checks don't they?

> > Frank Harris <frankbhX@XcompuserveX.com> wrote in message news:<bjcs59
> >
[quoted text clipped - 14 lines]
> checks have saved me more than once over the years (not with Cingular,
> other companies.)
Not Really Here - 08 Sep 2003 15:04 GMT
> Why wouldn't presenting the official bank record showing the debit amount
> save your butt just like presenting a cancelled check? The debit shows who
> it was paid to and  for how much.

Well my bank doesn't charge me for returning my checks, so why show
them a copy of my statement when I can send them a copy of the check?
About Dakota - 11 Sep 2003 07:09 GMT
> Why wouldn't presenting the official bank record showing the debit amount
> save your butt just like presenting a cancelled check? The debit shows who
> it was paid to and  for how much...eeek people have some strange addictions
> to paper checks don't they?

-------------

It's much easier to prove that you only atuhorized a certain amount when
you have the written record in your hand...mistakes happen, especially
when humans are entering number after number, mistakes are bound to happen.

-------------

>>>Frank Harris <frankbhX@XcompuserveX.com> wrote in message news:<bjcs59
>>>
[quoted text clipped - 14 lines]
>>checks have saved me more than once over the years (not with Cingular,
>>other companies.)
Cell Academician - 08 Sep 2003 20:53 GMT
Not Really Here <this.is.a.fake@adddress.com> wrote in article
<070920032006204161%this.is.a.fake@adddress.com>:
> According to the article you can opt out of it.

Ah, I see that now. So if you can opt out, then it's not a
contract breaking tool. I guess they're in hot water for
not informing people of the opt-out option unless they
inquire about it.

Personally I can't see why people don't just automatically
charge their cellular bills to their credit cards. One less
paper or electronic check to write, plus miles or cash back
bonuses.
Todd Allcock - 08 Sep 2003 09:39 GMT
> Frank Harris <frankbhX@XcompuserveX.com> wrote in message news:<bjcs59
>
[quoted text clipped - 6 lines]
> a termination fee. They are going to have to notify customers
> of the waiver of the termination fee for cancellations.

Why exactly would this be cause for early cancellation?  Cingular is simply
going to present checks electronically instead of physically.  Many
merchants are switching to this faster, cheaper and more efficient
way to accept checks.  I haven't dug out my last Cingular contract in
awhile, but I don't recall it saying anything about what forms of payment
they accepted or didn't accept.

I was given two opportunities to void my contract in my last two-year
extention- once when they changed the coverage area, and once
when the changed the fees for call-forwarding.  I didn't take either
"out" as I was happy with my service.  I just don't see how not returning
a check to your bank constitutes a material change in the contract.  They
are still accepting check payments, but they are processing them as EFTs-
heck, Wal-Mart's been doing that in my area for over a year.
jer - 08 Sep 2003 12:06 GMT
>>Frank Harris <frankbhX@XcompuserveX.com> wrote in message news:<bjcs59
>>
[quoted text clipped - 21 lines]
> are still accepting check payments, but they are processing them as EFTs-
> heck, Wal-Mart's been doing that in my area for over a year.

OMG!  Do people still actually scribble some ink on a little piece of
paper intended to represent some handwritten amount of money and
present it for payment of goods or services?  Okay, I'm only being
partly facetious. :)   There's only one reason I still use checks,
they can't (won't) deal with electronic payments.  The blank checks
around here (assuming I could even find them), are still preprinted
with ____99 in the date field.  Needless to say, I absotively hate
those little strips of paper!

Signature

jer  email reply - I am not a 'ten'  ICQ = 35253273
"All that we do is touched with ocean, yet we remain on the shore of
what we know."  -- Richard Wilbur

ParaG - 08 Sep 2003 16:35 GMT
Hello,

How can I find opportunities to void my contract? Is there a website or
something I can go to? Thanks.

---ParaG

> >>Frank Harris <frankbhX@XcompuserveX.com> wrote in message news:<bjcs59
> >>
[quoted text clipped - 30 lines]
> with ____99 in the date field.  Needless to say, I absotively hate
> those little strips of paper!
Todd Allcock - 09 Sep 2003 06:50 GMT
> OMG!  Do people still actually scribble some ink on a little piece of
> paper intended to represent some handwritten amount of money and
[quoted text clipped - 4 lines]
> with ____99 in the date field.  Needless to say, I absotively hate
> those little strips of paper!

I'm with you.  Between using my credit card, automatic debits,
on-line bill pay from my bank, and the occasional use of those
green pieces of paper with the dead presidents on them, I probably
write out maybe a dozen checks a year, and NEVER carry a
checkbook on me.
William Bray - 08 Sep 2003 23:53 GMT
Heck, I pay mine in the store, in person.  Checks have this nasty habit
of getting there too late, and then taking way too much time to clear
the banks.  A payment made by check can actually cause a cancelled
contract- it takes too long to get from your mail box to their bank,
back to your bank.    

Frank Harris <frankbhX@XcompuserveX.com> wrote in article
<bjcs59$t9a$1@ngspool-d02.news.aol.com>:
> In the San Francisco Chronicle 9/5/2003
>
[quoted text clipped - 11 lines]
> --
> Frank Harris in San Francisco
jer - 09 Sep 2003 02:19 GMT
> Heck, I pay mine in the store, in person.  Checks have this nasty habit
> of getting there too late, and then taking way too much time to clear
> the banks.  A payment made by check can actually cause a cancelled
> contract- it takes too long to get from your mail box to their bank,
> back to your bank.    

And this is precisely why I stopped using checks altogether.  I get a
payment notice, I access my account electronically, schedule an EFT,
and I get another notice when the EFT occurs.  If I feel like it, I
could download my entire account history into Quicken, or just glare
at it on screen.  Personally, I don't care if they know they've been
paid, my account history says they got paid - and any further
discussion about non-payment is a problem between my bank and them,
not me.

Signature

jer  email reply - I am not a 'ten'  ICQ = 35253273
"All that we do is touched with ocean, yet we remain on the shore of
what we know."  -- Richard Wilbur

 
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