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Cellular Phone Forum / Providers / Cingular / September 2005

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HAve TDMA phone,  loss of coverage...

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Marty L - 19 Sep 2005 06:17 GMT
I live in the East Bay, have a TDMA phone (AT&T) and seems like coverage is
getting worse.
(Can't use phone at home at all). I don't want to stay with Cingular but
have 1 year left on contract with big (2 line) ETF of  $350!
Anyone got out of contract because poor / diminished coverage?
Elmo P. Shagnasty - 19 Sep 2005 11:29 GMT
> I live in the East Bay, have a TDMA phone (AT&T) and seems like coverage is
> getting worse.

Yes.

Google this newsgroup, and you'll discover that you're not alone.

They are removing the TDMA service, slowly but surely.
Jer - 19 Sep 2005 14:20 GMT
>>I live in the East Bay, have a TDMA phone (AT&T) and seems like coverage is
>>getting worse.
[quoted text clipped - 4 lines]
>
> They are removing the TDMA service, slowly but surely.

Or he could do what they want him to do - upgrade phones and service to
GSM.  Since he's actually considering paying the ETF, I'd considering
that to be a lot cheaper to do.

Signature

jer
email reply - I am not a 'ten'

John Navas - 19 Sep 2005 14:19 GMT
>I live in the East Bay, have a TDMA phone (AT&T) and seems like coverage is
>getting worse.
>(Can't use phone at home at all). I don't want to stay with Cingular but
>have 1 year left on contract with big (2 line) ETF of  $350!
>Anyone got out of contract because poor / diminished coverage?

Send Cingular a (polite) demand letter asking that documents the "poor /
diminished coverage" and asks either (a) that it be corrected in a reasonable
period of time with credit for the problem in the meantime or (b) that you be
released from your contract for non-performance by Cingular.  Since (a)
probably isn't going to happen, you'll want the letter to buttress your
position for (b), which if the carrier resists, may be facilitated by a
complaints to the BBB and other consumer protection resources.

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

 
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