Cingular to pay up.

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

William Bray - 11 Sep 2003 05:55 GMT

The state of California has cited Cingular for millions of dollars,
saying that Cingular failed to comply with trail period testing for
customers from 2000 to 2002. California is also demanded a repayment of
all cancelation fees. Cingular argues that what they did was lawful and
fair.
Obviously Cingular intends to draw this out in a long legal battles. 12
million is not that much money for a large outfit but add in the refunds
and the bill gets staggering.

Reply to this Message

Steven M. Scharf - 11 Sep 2003 16:23 GMT

> The state of California has cited Cingular for millions of dollars,
> saying that Cingular failed to comply with trail period testing for
[quoted text clipped - 4 lines]
> million is not that much money for a large outfit but add in the refunds
> and the bill gets staggering.

Yet paying up would benefit them enormously. They do not dispute
the facts about the network congestion, and any Cingular customer
in a metropolitan area during that time period knows about the over-
loading. Saying, 'look, we know we had a problem, we've largely
corrected it, and we're sorry,' would gain them more than fighting
this and making foolish statements to the press.

Reply to this Message