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Cellular Phone Forum / Providers / Cingular / October 2005

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TDMA service being secretly eliminated in the Chicago area?

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jbroda@gmail.com - 24 Oct 2005 06:55 GMT
I live in the Chicago, IL area and since a few days ago, my TDMA
service has become unusable for talking. I can still use the phone for
paging or sending text messages, but cannot talk. I can dial someone,
they pick up their phone, but then we don't hear each other. I
exchanged my original phone with another TDMA phone I had, and the same
thing is still happening. Therefore, it's not the device problem. It
must be the service problem. I contacted the Cingular Customer Service,
but they reported no problems with their service. The rep suggested
that I switch to their GSM service.
I don't want to switch, because they don't have the equivalent plan.
Are they surreptitiously forcing me to switch?
Joseph - 24 Oct 2005 13:28 GMT
>The rep suggested
>that I switch to their GSM service.

Buf of *course* that's what the rep would suggest.  cingular's plan is
to make service on the TDMA side so bad that if you want to stay with
cingular you will *have* to switch even if the plan you are on now has
better terms.  They figure if they squeeze hard enough you'll do
something.  They hope you'll bite the bullet and get a GSM plan.  But
if you want you can outsmart them and switch to a competitor and just
thumb your nose at their tactics.

- -
         
Jerome Zelinske - 24 Oct 2005 14:33 GMT
    When upgrading from tdma, it would be best to check out all the other
carriers, even the gsm ones, even cingular gsm, to find the one that
suits your needs best.

>>The rep suggested
>>that I switch to their GSM service.
[quoted text clipped - 9 lines]
> - -
>            
Merlin - 24 Oct 2005 15:49 GMT
It's hardly a secret. There is a gradual change being done, over to
GSM from TDMA. As they do this, there are fewer resources at the tower
sites to support TDMA users.

I agree, the offered plans may not be as good as whay you now have.

I looked everything over in my market, and decided to stay with
Cingular and get two GSM phones. The next- best alternative, here, was
TMobile, but there were some issues with plans offered, price- point,
and my useage level.

It's a moderate headache, but do the research, compare the plans and
phones offered, and make a choice. You can, at least, keep your
number, even if you change providers, if that is important to you.
Jerome Zelinske - 24 Oct 2005 18:31 GMT
    Yup, the tdma company, att, went out of business.  cingular paid for
the privilege of providing a cushion so those customers would not be
dropped flat.  Not being dropped flat is good.  cingular can drop tdma
anytime they see fit.  They also gained some customers and some spectrum
out of it.  The bottom line is the tdma provider is gone.  There is no
tdma provider to take it's place.  Those customers need to move on or
get over it.  cingular does not have to match att's plans.  They only
have to have plans that compete with currently operating carriers.

> It's hardly a secret. There is a gradual change being done, over to
> GSM from TDMA. As they do this, there are fewer resources at the tower
[quoted text clipped - 10 lines]
> phones offered, and make a choice. You can, at least, keep your
> number, even if you change providers, if that is important to you.
Richard J. Wyble - 24 Oct 2005 18:42 GMT
> ----- Original Message -----
> From: Jerome Zelinske <jeromez1@earthlink.net>
> Sent: 10/24/2005 1:31 PM -0400
> Subject: TDMA service being secretly eliminated in the Chicago area?

>     Yup, the tdma company, att, went out of business. . . . The bottom
> line is the tdma provider is gone.  There is no
> tdma provider to take it's place.

One cannot speak of AT&T as "the tdma company" and state
that "the tdma provider is gone.  There is no tdma provider
to take it's [sic] place" because that misstates the reality
of both Cingular and AT&T.

Cingular, premerger, provided both TDMA and GSM service, as
did AT&T before it.  Cingular, postmerger, is in the process
of amalgamating the various constituent networks and will,
undoubtedly, phase TDMA out at some point in the
yet-to-be-defined future.  In the meantime, TDMA and GSM
service continue to be provided, albeit with continual
incremental change moving toward that probable eventual
elimination of TDMA.

Signature

RJW

Jerome Zelinske - 24 Oct 2005 19:08 GMT
    The reality is that cingular was a gsm only company before they bought
att.  They stopped selling tdma service long before they bought att.  A
provider selling tdma service did not buy att.  A provider selling gsm
service bought att.  And they have and still are providing a cushion for
those tdma customers to transition to a current network.  There may not
be any providers that are currently selling tdma service.  I don't know
of any.  I don't think there are any cingular tdma customers still under
contract.  There are probably very few att tdma customers still under
contract.  And those contract requirements have been dropped.  Therefore
tdma service can be dropped at any time.

>> ----- Original Message -----
>> From: Jerome Zelinske <jeromez1@earthlink.net>
[quoted text clipped - 17 lines]
> GSM service continue to be provided, albeit with continual incremental
> change moving toward that probable eventual elimination of TDMA.
Elmo P. Shagnasty - 24 Oct 2005 19:21 GMT
>     The reality is that cingular was a gsm only company before they bought
> att.

No, that's not true.
John Navas - 25 Oct 2005 22:52 GMT
>    The reality is that cingular was a gsm only company before they bought
>att.  They stopped selling tdma service long before they bought att.

Actually not so long.

>A
>provider selling tdma service did not buy att.  A provider selling gsm
>service bought att.

How is that important?

>And they have and still are providing a cushion for
>those tdma customers to transition to a current network.

Translation: The "new" Cingular continues to provide TDMA service to existing
customers, both of the old ATTWS and the old Cingular.

>There may not
>be any providers that are currently selling tdma service.  I don't know
>of any.

No major national carriers.

>I don't think there are any cingular tdma customers still under
>contract.  There are probably very few att tdma customers still under
>contract.

There are still about 9 million Cingular TDMA customers, of which a
significant percentage are undoubtedly still under contract.

>And those contract requirements have been dropped.

In fact those contracts are still in force.

>Therefore
>tdma service can be dropped at any time.

Of course it can, but not for those reasons.

>>> ----- Original Message -----
>>> From: Jerome Zelinske <jeromez1@earthlink.net>
[quoted text clipped - 17 lines]
>> GSM service continue to be provided, albeit with continual incremental
>> change moving toward that probable eventual elimination of TDMA.

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

John Navas - 24 Oct 2005 15:48 GMT
>I live in the Chicago, IL area and since a few days ago, my TDMA
>service has become unusable for talking. I can still use the phone for
[quoted text clipped - 7 lines]
>I don't want to switch, because they don't have the equivalent plan.
>Are they surreptitiously forcing me to switch?

Cingular is migrating its network to GSM and turning off "redundant" towers,
which is having the effect of degrading "TDMA" (IS-136) service in some
(many?) areas.  If your service stays degraded, then you have the right to
terminate without penalty.  If you decide to stick with Cingular, then you
should upgrade to GSM, and demand a package (rate plan plus sweeteners*)
that's roughly equivalent to what you have now.  First-tier reps don't have
sufficient authority, so insist on being transferred to a "resolution
specialist" or "retentions".

* sweeteners might include a big bucket of Anytime Rollover minutes.

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Bam - 28 Oct 2005 10:08 GMT
Are TDMA and GSM the same? The are the same time division digital cellular
in theory. They should work in digital mode. However, the analog mode will
only work in the TDMA.

>I live in the Chicago, IL area and since a few days ago, my TDMA
> service has become unusable for talking. I can still use the phone for
[quoted text clipped - 7 lines]
> I don't want to switch, because they don't have the equivalent plan.
> Are they surreptitiously forcing me to switch?
Jud Hardcastle - 28 Oct 2005 16:03 GMT
> However, the analog mode will only work in the TDMA.

Huh? Analog support at the tower is not tied to TDMA--they can and
probably will drop TDMA long before they can legally drop AMPS in early
2008. The handoff support is not as good between GSM and AMPS as it is
between TDMA and analog but otherwise it's possible. There were a few
GSM/AMPS phones made back in the Omnipoint and early Voicestream days
(Ericsson CF888, Nokia 6190 with Plus module etc).
Signature

Jud
Dallas TX USA

John Navas - 28 Oct 2005 16:35 GMT
>> However, the analog mode will only work in the TDMA.
>>
[quoted text clipped - 4 lines]
>GSM/AMPS phones made back in the Omnipoint and early Voicestream days
>(Ericsson CF888, Nokia 6190 with Plus module etc).

I think he means that you only get AMPS service from Cingular if you are a
TDMA subscriber (alone or through the GAIT feature).

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Jeremy - 28 Oct 2005 21:24 GMT
>> However, the analog mode will only work in the TDMA.
>>
[quoted text clipped - 4 lines]
> GSM/AMPS phones made back in the Omnipoint and early Voicestream days
> (Ericsson CF888, Nokia 6190 with Plus module etc).

When did GSM get the ability to hand calls off to AMPS?  TDMA could do so,
and in the early days of GSM there was a real advantage for TDMA users.  My
understanding is that the GSM protocol does not allow for handoffs to
analog.
Jud Hardcastle - 29 Oct 2005 15:36 GMT
> > 2008. The handoff support is not as good between GSM and AMPS as it is
> > between TDMA and analog but otherwise it's possible. There were a few
[quoted text clipped - 5 lines]
> understanding is that the GSM protocol does not allow for handoffs to
> analog.

That is my understanding also--guess I should've said "handoff support
is nonexistant" instead of "not as good".  Not that that would stop me
from buying a GSM/AMPS phone--afaik I've never had even one call handed
off between TDMA and AMPS. That would probably only affect someone who
lives right on the line.
Signature

Jud
Dallas TX USA

 
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