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Cellular Phone Forum / Providers / Cingular / November 2005

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Service - technology of the future

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Wayne G. Dengel - 26 Oct 2005 12:13 GMT
I am having a terrible time with Cingular's GSM system here in Sarasota, FL.
Other firms offer CDMA-based services.  What else is there?  (Cingular's
older TDMA worked like a charm, now no longer available.)

When all is said and done, will one technology survive?  Maybe that is the
one I should latch on to.

Comments?  Advice??

Wayne
Jerome Zelinske - 26 Oct 2005 14:32 GMT
    Supposedly cingular will be upgrading from 2g gsm to 3g wcdma.

> I am having a terrible time with Cingular's GSM system here in Sarasota, FL.
> Other firms offer CDMA-based services.  What else is there?  (Cingular's
[quoted text clipped - 6 lines]
>
> Wayne
John Navas - 26 Oct 2005 15:34 GMT
>I am having a terrible time with Cingular's GSM system here in Sarasota, FL.
>Other firms offer CDMA-based services.  What else is there?  (Cingular's
>older TDMA worked like a charm, now no longer available.)

Go to <http://www.amazon.com/exec/obidos/tg/browse/-/301185>.
Enter your ZIP code to see available carriers and rate plans.

>When all is said and done, will one technology survive?  Maybe that is the
>one I should latch on to.
>
>Comments?  Advice??

The two major technologies GSM/UMTS/HSDPA (Cingular, T-Mobile) and CDMA
(Verizon, Sprint) will probably both survive.

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Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

J Robertson - 27 Oct 2005 23:20 GMT
> I am having a terrible time with Cingular's GSM system here in Sarasota, FL.
> Other firms offer CDMA-based services.  What else is there?  (Cingular's
[quoted text clipped - 6 lines]
>
> Wayne

I am guessing you are a leftover AT&T customer (TDMA gives that away).
Cingular has definitely cut back on service for the former AT&T
accounts.  The reason is not stated but there seams to be several. One,
they are upgrading the network for the UMTS and HSDPA service and at the
same time taking down the TDMA and Analog. They are also repointing the
antennas for "more efficient" coverage. They have changed the
frequencies used too, and that should improve things as if your phone
support the three key US frequencies.  During all of these changes, the
service at times get awful. The Cingular (orange) SIMs have more memory
and work better in places where there is high cell site count. And as I
said, it seams the old AT&T customers get the worst of everything.

One thing I have heard is that if you turn the phone off for 10 seconds
or so and then restart, it will reload the cell site IDs and maybe
improve performance.
John Navas - 28 Oct 2005 00:08 GMT
>> I am having a terrible time with Cingular's GSM system here in Sarasota, FL.
>> Other firms offer CDMA-based services.  What else is there?  (Cingular's
[quoted text clipped - 4 lines]
>>
>> Comments?  Advice??

>I am guessing you are a leftover AT&T customer (TDMA gives that away).
>Cingular has definitely cut back on service for the former AT&T
[quoted text clipped - 4 lines]
>frequencies used too, and that should improve things as if your phone
>support the three key US frequencies.

There are only two frequency bands (800/850 and 1900), which haven't changed.

>During all of these changes, the
>service at times get awful. The Cingular (orange) SIMs have more memory
>and work better in places where there is high cell site count. And as I
>said, it seams the old AT&T customers get the worst of everything.

The only thing "more memory" enables is ENS, and then only with an ENS capable
handset, and that just makes it possible to be Homed to either the "blue" (old
ATTWS) network or the "orange" (old Cingular) network.  Other than this, ATTWS
customers get exactly the same coverage, both networks, Homed on one, free
roaming on the other.

>One thing I have heard is that if you turn the phone off for 10 seconds
>or so and then restart, it will reload the cell site IDs

Network IDs, and then only in the case where an OTA (over the air) update is
pending.

>and maybe
>improve performance.

It won't.

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Tropical Haven - 28 Oct 2005 02:41 GMT
>>and maybe
>>improve performance.
[quoted text clipped - 3 lines]
>
>  

Actually, I've found that turning my phone off daily even if just for a
minute improves service for me.  I've done this since my phone started
dropping calls, and being on a fringe area, I had always thought it was
the coverage, not the phone.  When I was told to make sure the phone
rebooted daily, my dropped calls dropped off.  Now, instead of almost
half of my calls dropping in the first 5 minutes and most calls not
being able to last more than 20 minutes, call dropping was something
someone else experienced.

However, the improved performance I've been experiencing has nothing to
do with the network, it was all with my handset.
John Navas - 28 Oct 2005 02:43 GMT
>>>and maybe
>>>improve performance.
[quoted text clipped - 12 lines]
>However, the improved performance I've been experiencing has nothing to
>do with the network, it was all with my handset.

Which handset?

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Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Tropical Haven - 29 Oct 2005 01:08 GMT
>[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
[quoted text clipped - 24 lines]
>
>  

I had the Motorola T720 and the Motorola V505.  These were the worst
with dropped calls.  Even my Nokia 6340i worked better with regular
reboots.  We reboot our computers on a regular basis, why not our phones?
John Navas - 29 Oct 2005 04:59 GMT
>...  Even my Nokia 6340i worked better with regular
>reboots.  We reboot our computers on a regular basis, why not our phones?

By that logic, why not our cars, microwave ovens, dishwashers, digital
thermostats, TVs, VCRs, DVD players, Walkpersons, iPods, etc.  Answer:
Because we shouldn't have to!  My V551 has never needed to be rebooted.

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Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

GomJabbar - 29 Oct 2005 12:39 GMT
I used to have a Motorola i60c that would reboot itself on occasion.  I
would see the screen go dark, then the phone would reboot.  Admittedly
this happened while I was tethering it.  And it was only an occasional
occurance.

While using my GC83 card, if the service becomes slow or stops working,
a disconnect and reconnect usually fixes the problem for a time.  When
I am in an area with good service, I do not have to do this.

In a perfect world we wouldn't even have to reboot Windows!
Cliff - 29 Oct 2005 19:24 GMT
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
[quoted text clipped - 4 lines]
> thermostats, TVs, VCRs, DVD players, Walkpersons, iPods, etc.  Answer:
> Because we shouldn't have to!  My V551 has never needed to be rebooted.

John,

I think the logic here is that anything with a computer and programmable
memory inside of it will be better off with a "fresh start" once in a while.
Elmo P. Shagnasty - 29 Oct 2005 22:26 GMT
> > By that logic, why not our cars, microwave ovens, dishwashers, digital
> > thermostats, TVs, VCRs, DVD players, Walkpersons, iPods, etc.  Answer:
[quoted text clipped - 4 lines]
> I think the logic here is that anything with a computer and programmable
> memory inside of it will be better off with a "fresh start" once in a while.

Every call to customer service gets the same first response:  "turn your
phone off, remove the battery, remove the SIM, reinsert the SIM,
reinsert the battery, and turn it back on.  Does the problem still
exist?"

Every call to customer service ends with, "Be sure to turn your phone
off and on at least once a day."

Maybe John can explain that.

Nah.
John Navas - 31 Oct 2005 12:02 GMT
>> > By that logic, why not our cars, microwave ovens, dishwashers, digital
>> > thermostats, TVs, VCRs, DVD players, Walkpersons, iPods, etc.  Answer:
>> > Because we shouldn't have to!  My V551 has never needed to be rebooted.

>> I think the logic here is that anything with a computer and programmable
>> memory inside of it will be better off with a "fresh start" once in a while.
[quoted text clipped - 3 lines]
>reinsert the battery, and turn it back on.  Does the problem still
>exist?"

Not the SIM bit, which would only help if it wasn't installed correctly.

>Every call to customer service ends with, "Be sure to turn your phone
>off and on at least once a day."
>
>Maybe John can explain that.
>
>Nah.

Yah actually.  That's done to ensure an automatic OTA push of all available
updates.

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Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

John Navas - 31 Oct 2005 12:00 GMT
>> >...  Even my Nokia 6340i worked better with regular
>> >reboots.  We reboot our computers on a regular basis, why not our phones?
>>
>> By that logic, why not our cars, microwave ovens, dishwashers, digital
>> thermostats, TVs, VCRs, DVD players, Walkpersons, iPods, etc.  Answer:
>> Because we shouldn't have to!  My V551 has never needed to be rebooted.

>I think the logic here is that anything with a computer and programmable
>memory inside of it will be better off with a "fresh start" once in a while.

Not necessarily.  All the devices I cited have a computer and programmable
memory inside of them, but are designed to operate indefinitely without being
rebooted.  That's done by managing resources in such a way that programming
errors don't result in resource leaks, and by self-checking that maintains
data integrity, with transparent recovery.  By comparison, rebooting is crude.

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Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Bill Kraski - 29 Oct 2005 18:51 GMT
> I had the Motorola T720 and the Motorola V505.  These were the worst
> with dropped calls.  Even my Nokia 6340i worked better with regular
> reboots.  We reboot our computers on a regular basis, why not our phones?

There's reason to boot the phone.  But daily rebooting of PCs is only
necessary in Windows, not the other operating systems.

Bill K
CharlesH - 30 Oct 2005 00:39 GMT
> We reboot our computers on a regular basis, why not our phones?

Maybe one has to do that with some computers running Microsoft operating
systems. Most Unix servers I've supported at work run a year or so
between reboots, and that is only because the company turned off the
power for maintenance.
JohnF - 01 Nov 2005 14:36 GMT
>> We reboot our computers on a regular basis, why not our phones?
>
> Maybe one has to do that with some computers running Microsoft operating
> systems. Most Unix servers I've supported at work run a year or so between
> reboots, and that is only because the company turned off the power for
> maintenance.

The Microsoft servers I support also run for years at a time between
reboots. I can't figure out what people are doing to these systems to
require reboots so often? That was the Windows 95 days.
Cliff - 28 Oct 2005 04:47 GMT
<snip>
> However, the improved performance I've been experiencing has nothing to
> do with the network, it was all with my handset.

Actually - the only thing that power cycling (off and then on) does is gets
you a good current registration on  a tower.  But there you go, with the new
good registration your dropped calls go away!
John Navas - 28 Oct 2005 07:45 GMT
><snip>
>> However, the improved performance I've been experiencing has nothing to
>> do with the network, it was all with my handset.
>
>Actually - the only thing that power cycling (off and then on) does is gets
>you a good current registration on  a tower.

It also reboots the phone, which can help to clear any firmware problems, much
like rebooting a Windows PC.

>But there you go, with the new
>good registration your dropped calls go away!

Registration shouldn't have any bearing on dropped calls.

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Wayne G. Dengel - 28 Oct 2005 13:35 GMT
Actually I am a Cingular customer (thought I was on a TDMA system since I
was using a Nokia 5165). Up'd to a V180 >> connectivity was horrible;
Cingular then up'd me to a V551.  A bit better, I think - sometimes hard to
measure.

>> I am having a terrible time with Cingular's GSM system here in Sarasota,
>> FL. Other firms offer CDMA-based services.  What else is there?
[quoted text clipped - 22 lines]
> so and then restart, it will reload the cell site IDs and maybe improve
> performance.
 
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