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Cellular Phone Forum / Providers / Cingular / November 2005Voice Mail - Can't dial using 88 anymore?
OK, got flipped from the Cingular VM, to the "new" VM. Been on it about 4 weeks. Just last week, I started getting a "Sorry, that number is out of your calling area". Worked fine dialing anyone up till last week. Tech support says this is a new "feature". Anyone else getting this? >OK, got flipped from the Cingular VM, to the "new" VM. Been on it >about 4 weeks. Just last week, I started getting a "Sorry, that >number is out of your calling area". Worked fine dialing anyone up >till last week. Tech support says this is a new "feature". > >Anyone else getting this? What is "88"?  SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> >[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 6 lines] > >What is "88"? John: I'm a former AT&T D1R customer. On AT&T, we could hit a key while the message played, and it would dial back the callers number. When I got flipped to Cingular about two months ago, the Cingular enhanced VM had the same feature, even better. It would tell you the number it was dialing before it dialed, and allowed you to "opt-out" if that wasn't a good number. Fast forward to a month ago. Cingular migrates to the "new and improved" VM. It is very similar to what we had on AT&T's VM; We lost some of the features, but that's OK. Last Friday, I lost the ability to (while listening to VM) hit 88 and return the call. (It could do a "call-return" like the *69 can do on home phone service.) Anyway, Cingular tech support says they have clamped this feature down, so now it will only return calls to callers that are on the Cingular VM system... Huge big hairy downer.... When I get an "upgrade", I expect to go from Win 3.1 to XP, not XP back to Win95... Have any friends over there? IF you use this feature hourly, as I do, this is a "deal breaker".... Like taking away my security blanket! :) >>>OK, got flipped from the Cingular VM, to the "new" VM. Been on it >>>about 4 weeks. Just last week, I started getting a "Sorry, that [quoted text clipped - 34 lines] > >Like taking away my security blanket! :) It's that hard to dial the number manually? SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> >[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 38 lines] > >It's that hard to dial the number manually? So if I told you that you could reach the numbers you wanted by pressing one or two keys, and then I said "wouldn't it be much easier to dial ten?" Not to act like a smart___ , but this makes sense to you then? >>[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] >> [quoted text clipped - 44 lines] > >Not to act like a smart___ , but this makes sense to you then? I personally don't consider the difference a "deal breaker". SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> >>Not to act like a smart___ , but this makes sense to you then? > > I personally don't consider the difference a "deal breaker". so? the OP does, perhaps he uses his phone in a different manner than you. i could easily see this being a dealbreaker for someone who is a hardcore phone user, taking dozens of call all day long while in the car. i almost miss something i didn't even know i had before i moved from blue to orange. >I personally don't consider the difference a "deal breaker". > > But you personally can't speak for everyone. For some people, who may have their phone off in meetings or such and then be required to return 10 calls from voicemail, it's much easier to use the call back feature than jot down numbers and dial them. It's great for me! TH >>I personally don't consider the difference a "deal breaker". >> >But you personally can't speak for everyone. Of course not, which is why I said "personally". I likewise personally don't dial numbers when driving. Do you really consider it a "deal breaker?" If so, why? >For some people, who may >have their phone off in meetings or such and then be required to return >10 calls from voicemail, it's much easier to use the call back feature >than jot down numbers and dial them. It's great for me! I personally don't have to jot them down -- I have no trouble remembering a number for long enough to dial it. Only then do I need to go on to the next voicemail, much like the dialback system. But even if I did feel the need to jot them all down, I still wouldn't call that a "deal breaker" -- to me there are far more important service factors than that. SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> > For some people, who may > have their phone off in meetings or such and then be required to return > 10 calls from voicemail Then just use the 'Missed Calls' queue on the phone. The numbers will be right there. But yes, it would be nice to have a quick way to redial a number while listening to it's voicemail message. >>For some people, who may >>have their phone off in meetings or such and then be required to return [quoted text clipped - 8 lines] > > But, for people who receive calls when caller ID doesn't register, such as when the phone is off, it's a great tool. >It's that hard to dial the number manually? > > Well, it sure makes things easier. I dial 81, I think to call back. I use this feature all the time, especially if I'm doing something with my hands. That way I don't have to grab a pen and write the number down if my phone was off when the message was left. TH >>It's that hard to dial the number manually? >> >Well, it sure makes things easier. I dial 81, I think to call back. I >use this feature all the time, especially if I'm doing something with my >hands. That way I don't have to grab a pen and write the number down if >my phone was off when the message was left. As I explained: just access the "envelope", listen the calling number, and then dial it from memory. Is that so hard? SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> > As I explained: just access the "envelope", listen the calling number, and > then dial it from memory. Is that so hard? Probably not as hard as resisting pointing out the obvious... again. The feature used to be there, folks that new about it, liked it. Now they've taken it away as part of so-called upgrades. Hardly sounds like a good thing. To tell people they can go back to doing it manually really doesn't help. >> As I explained: just access the "envelope", listen the calling number, and >> then dial it from memory. Is that so hard? [quoted text clipped - 4 lines] >they've taken it away as part of so-called upgrades. Hardly sounds like a >good thing. That depends on the total package. Overall I personally find the new voicemail system to be better than the old one. As always, YMMV. >To tell people they can go back to doing it manually really doesn't help. I was simply stating that manual dialing isn't that big a deal to me. Also, automatic return dialing is still available when the caller is a Cingular subscriber. SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> > Fast forward to a month ago. Cingular migrates to the "new and > improved" VM. It is very similar to what we had on AT&T's VM; We lost [quoted text clipped - 7 lines] > > Huge big hairy downer.... Was the returned call treated as Mobile-to-Mobile before Cingular made the changes? "IcUrdazedandconfused" <IcUrdazed@confused.net> wrote in message > Fast forward to a month ago. Cingular migrates to the "new and > improved" VM. It is very similar to what we had on AT&T's VM; We lost > some of the features, but that's OK. Last Friday, I lost the ability > to (while listening to VM) hit 88 and return the call. (It could do a > "call-return" like the *69 can do on home phone service.) Wow, never knew about that feature. That would have been killer if I'm checking VM while driving rather than being distracted trying to write down a number left in VM. > "IcUrdazedandconfused" <IcUrdazed@confused.net> wrote in message > [quoted text clipped - 3 lines] > > to (while listening to VM) hit 88 and return the call. (It could do a > > "call-return" like the *69 can do on home phone service.) > Wow, never knew about that feature. That would have been killer > if I'm checking VM while driving rather than being distracted trying > to write down a number left in VM. Yes, as a long-time Cingular customer, I've found the new voicemail system a definite downgrade, and this is one feature they really should have kept. Quite apart from not having to write down and then manually dial a number, you didn't have to listen through the whole message waiting for them to give the number, if they ever did. You could return the call right from the middle of the VM, without ever looking at the phone. (Not too happy with the cramped mailbox size, either, or the 3-minute maximum message length, but those aren't as big a time saver when driving -- if someone needs to leave a four-minute message, I'm not going to write it all down behind the wheel anyway, so they can just leave multiple messages.) Signaturejosh@phred.org is Joshua Putnam <http://www.phred.org/~josh/> Updated Infrared Photography Gallery: <http://www.phred.org/~josh/photo/ir.html> >> "IcUrdazedandconfused" <IcUrdazed@confused.net> wrote in message >> [quoted text clipped - 13 lines] >manually dial a number, you didn't have to listen through the whole >message waiting for them to give the number, if they ever did. ... Press "33" while in the message to jump to the end, and then press "5" for the envelope, which will include the calling number if available. SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> > Press "33" while in the message to jump to the end, and then press "5" > for the envelope, which will include the calling number if available. You can't call that number back, but it should appear under "recent"-"received calls", where you can dial it, totalling several more key clicks than the old way, and some mental correlation between the VM and the call listing, but better than pencil and paper. Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 >> Press "33" while in the message to jump to the end, and then press "5" >> for the envelope, which will include the calling number if available. > >You can't call that number back, ... You can if you dial it. I know because I've done it. SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> > You can if you dial it. I know because I've done it. Thanks for that update, John. That certainly adds to the thread, and shows that you were following along with the discussion. Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 >> You can if you dial it. I know because I've done it. > >Thanks for that update, John. That certainly adds to the thread, and shows >that you were following along with the discussion. Thanks for that sarcasm, Clarence. That certainly adds to the thread, and shows that you were interested in practical solutions. SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> > Thanks for that sarcasm, Clarence. That certainly adds to the thread, and > shows that you were interested in practical solutions. I thought I offered a practical extension to your comment about the voicemail envelope. You can't dial directly from the voice mail system to a non-subscriber, but you can get an audio notification of what the number is, handy if you can't understand the number in the voicemail itself, or if the number isn't given. To avoid needing to write that number down, or even just remember it and dial it manually, I suggested moving over to the recent calls page. There, it might be easy to spot the recent number that is the one you just heard recited from the voicemail envelope, and dial it with one more keypress. Fewer total keystrokes, and simpler ones. Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 >> Thanks for that sarcasm, Clarence. That certainly adds to the thread, and >> shows that you were interested in practical solutions. > >I thought I offered a practical extension to your comment about the >voicemail envelope. Why the sarcasm? >You can't dial directly from the voice mail system to >a non-subscriber, but you can get an audio notification of what the number >is, handy if you can't understand the number in the voicemail itself, or if >the number isn't given. As I said. >To avoid needing to write that number down, or even just remember it and >dial it manually, Is that so hard? Really? >I suggested moving over to the recent calls page. There, >it might be easy to spot the recent number that is the one you just heard >recited from the voicemail envelope, and dial it with one more keypress. That is indeed an alternative. >Fewer total keystrokes, and simpler ones. If (a) the call actually made it to your phone and (b) you are able to match up the number with the call. Both can be problematic, as I know from painful experience. I personally find it easy enough to listen to the number (envelope) and then dial it. As always, YMMV. SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> > experience. I personally find it easy enough to listen to the number > (envelope) and then dial it. As always, YMMV. That would suggest that you are one of the wise, who stops driving and writes things down, not trying to dial while driving, which I think was where this thread was wandering. Maybe not. If I misunderstood your post as being sarcastic when it was not, I apologize for what was a sarcastic (and therefore childish) response. I sometimes type out those replies, rarely send them ;-) Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 >> experience. I personally find it easy enough to listen to the number >> (envelope) and then dial it. As always, YMMV. > >That would suggest that you are one of the wise, who stops driving and >writes things down, not trying to dial while driving, which I think was >where this thread was wandering. I never manually dial while driving. I use a Bluetooth headset (Sony Ericsson HBH-30) and voice dialing. >Maybe not. >If I misunderstood your post as being sarcastic when it was not, I >apologize for what was a sarcastic (and therefore childish) response. >I sometimes type out those replies, rarely send them ;-) Thank you. I likewise apologize. SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> > > [quoted text clipped - 8 lines] > > But...if the message was left while your phone was off, it will not show up on the recently called list. >>>Press "33" while in the message to jump to the end, and then press "5" >>>for the envelope, which will include the calling number if available. [quoted text clipped - 6 lines] >But...if the message was left while your phone was off, it will not show >up on the recently called list. True, which is why I access the "envelope". SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> > But...if the message was left while your phone was off, it will not show > up on the recently called list. "Off"? What's that? ;-) But you're right. If you are out of service range it won't show up either. Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 > But...if the message was left while your phone was off, it will not show > up on the recently called list. So don't turn it off, use the Silent profile. >>But...if the message was left while your phone was off, it will not show >>up on the recently called list. >> > >So don't turn it off, use the Silent profile. > Sometimes, that's not an option, as phones can cause interference. Sometimes it's not an option because you may not have signal where you are. >>>But...if the message was left while your phone was off, it will not show >>>up on the recently called list. >> >>So don't turn it off, use the Silent profile. >> >Sometimes, that's not an option, as phones can cause interference. What interference? SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> >[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 16 lines] > > Ever been on a conference call and your phone rings, it's on silent, but you hear the buzzing on the call? Well, everybody on the conference call hears this. The last thing I need is someone in the headquarters complaining they can't hear anything for 30 seconds because of rythmatic static. >> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] >> [quoted text clipped - 21 lines] > complaining they can't hear anything for 30 seconds because of rythmatic > static. Back when I'd spend hour after hour on conf calls, etiquette dictated conferees turn their phones off to avoid that. Voicemail was handy. Signaturejer email reply - I am not a 'ten' >>>Sometimes, that's not an option, as phones can cause interference. >> >>What interference? >> >Ever been on a conference call and your phone rings, it's on silent, but >you hear the buzzing on the call? ... No. SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> I agree the old feature is nice, and wish it would stay. Just to mention something different... The "New & Improved" <vbg> feature mentions " Cut-Thru Paging/Numeric Paging" http://www.cingular.com/voicemail_southeast Looks like it could be helpful only in a few special circumstances. Here in Florida, we'll be switching before the end of November. SignatureDana >> Press "33" while in the message to jump to the end, and then press "5" >> for the envelope, which will include the calling number if available. [quoted text clipped - 7 lines] > --- > Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 >I agree the old feature is nice, and wish it would stay. >Just to mention something different... [quoted text clipped - 6 lines] >Here in Florida, we'll be switching before the end of November. > It says in there, "All customers in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Puerto Rico, South Carolina, Tennessee and Evansville, Indiana" are affected. However, that also notes, " You will receive a letter alerting you of your upgrade date and broadcast voice mail messages 30 days, 14 days, and 48 hours prior to the upgrade." I have received niether a written notice nor a braodcast vm message. I'm a blue customer. Maybe it's only affecting orange customers? >>I agree the old feature is nice, and wish it would stay. >>Just to mention something different... [quoted text clipped - 16 lines] >I have received niether a written notice nor a braodcast vm message. >I'm a blue customer. Maybe it's only affecting orange customers? I think that's correct. SignatureBest regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular> |
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