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Cellular Phone Forum / Providers / Cingular / November 2005

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Home Zip & Signal, V551

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Mox 13 - 11 Nov 2005 23:33 GMT
Situation.
A co-worker and myself share an office at work. We sit about 5 feet apart,
and both use Cingular and both have Moto. V551s. He gets a steady 4 to 5
bars. I have 2 phones (family share) that both get an unsteady 1 to 2 bars,
which sometimes will go up to 4 bars for short periods of time.

Questions.
His phone is registered in a zip code about 18 miles North of where we work.
Mine is registered in a zip code about 28 miles south of work. Does your
home zip code that you give to Cingular when you sign up have anything to do
with receiving a signal?

Any other ideas as to what is going on, or what to do?

It does not seem to be a phone problem since both of my phones behave the
same. I have tried turning them off for a minute or two, then back on to
search for the closest tower.

Mox
Pygmy Puffs - 12 Nov 2005 01:25 GMT
> Situation.
> A co-worker and myself share an office at work. We sit about 5 feet apart,
[quoted text clipped - 15 lines]
>
> Mox

Could be the firmware on your phones.
Mox 13 - 12 Nov 2005 03:21 GMT
> Situation.
> A co-worker and myself share an office at work. We sit about 5 feet apart,
[quoted text clipped - 18 lines]
>
> Mox

Could be the firmware on your phones.

The phones were purchased through Cingular about 2 weeks ago. The firmware
is R472_G_08.18.40R. My co-worker's phone is about a year old. Seems like
mine should be doing better than his.

Mox
Jeffrey Kaplan - 12 Nov 2005 02:58 GMT
It is alleged that Mox 13 claimed:

> Questions.
> His phone is registered in a zip code about 18 miles North of where we work.
> Mine is registered in a zip code about 28 miles south of work. Does your
> home zip code that you give to Cingular when you sign up have anything to do
> with receiving a signal?

I doubt it, but it might be how recently they were activated or
updated.  With Verizon you can, from the phone, tell the system to send
your phone an updated system/tower (PRI) list.  But with Cingular, you
need to have customer service push it to your phone instead.

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dold@XReXXHomeX.usenet.us.com - 12 Nov 2005 04:55 GMT
> Situation.
> A co-worker and myself share an office at work. We sit about 5 feet apart,
> and both use Cingular and both have Moto. V551s. He gets a steady 4 to 5
> bars. I have 2 phones (family share) that both get an unsteady 1 to 2 bars,
> which sometimes will go up to 4 bars for short periods of time.

Was his, or yours, AT&T Wireless before the merger?
That would make you "homed" to different networks.

---
Clarence A Dold - Hidden Valley (Lake County) CA USA  38.8,-122.5
John Navas - 12 Nov 2005 12:14 GMT
>> Situation.
>> A co-worker and myself share an office at work. We sit about 5 feet apart,
[quoted text clipped - 4 lines]
>Was his, or yours, AT&T Wireless before the merger?
>That would make you "homed" to different networks.

Or Homed to different networks even if both are "orange" Cingular handsets
with ENS.

If the weaker handset is "orange" (Cingular) with a 64K SIM (marked on the SIM
itself), call Customer Care, ask for Tech Support (to have the Home network
changed), and then ask to have it Homed to the other network.

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Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Mox 13 - 12 Nov 2005 13:55 GMT
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
[quoted text clipped - 17 lines]
> network
> changed), and then ask to have it Homed to the other network.

Yes my phones have the orange 64K SIM. I do not know what his phone has. I
will check Monday. Although I am not sure what Homed means I think we may be
on the right track.

Thanks.

Mox
John Navas - 12 Nov 2005 14:52 GMT
>> Or Homed to different networks even if both are "orange" Cingular handsets
>> with ENS.
[quoted text clipped - 4 lines]
>> network
>> changed), and then ask to have it Homed to the other network.

>Yes my phones have the orange 64K SIM. I do not know what his phone has. I
>will check Monday. Although I am not sure what Homed means I think we may be
>on the right track.

-----------------------------------------------------------------------
Q: Does ENS make for better coverage and/or connections?

A: Post-merger Cingular still has two separate networks, the old ATTWS
(blue) network and the old Cingular (orange) network.  While both ATTWS
and Cingular customers can now freely roam on the other network, thus
given all subscribers the same coverage, frequency band issues aside,
the difference is that such roaming can only happen when there is no
"usable" home network signal, and a "usable" signal can actually be
pretty crappy.

In other words, ATTWS (blue) handsets will only roam on the Cingular
(orange) network if there is no "usable" ATTWS (blue) network signal,
and vice versa, even with ENS.  Thus in any given location a blue
handset may get much better service (on the blue network) than an orange
handset (given a "usable" orange signal), and vice versa.

The new Cingular ENS handsets and Cingular (orange) 64K SIMs (if you
have both) make it possible for Cingular to manually change your "home"
network (to blue or orange) OTA (over the air), thus giving subscribers
the better of the two networks until the two networks are actually
integrated.  However, even with ENS, the handset still *isn't* able to
automatically select the better network signal -- GSM roaming rules
still apply.
------------------------------------------------------------------------

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Mox 13 - 12 Nov 2005 13:50 GMT
>> Situation.
>> A co-worker and myself share an office at work. We sit about 5 feet
[quoted text clipped - 9 lines]
> ---
> Clarence A Dold - Hidden Valley (Lake County) CA USA  38.8,-122.5

BINGO! I think we may have a winner. I am pretty sure he said he was
recently transitioned from AT&T to Cingular. I will check Monday.

Thanks.
Mox
John Navas - 12 Nov 2005 14:54 GMT
>>> Situation.
>>> A co-worker and myself share an office at work. We sit about 5 feet
[quoted text clipped - 6 lines]
>> Was his, or yours, AT&T Wireless before the merger?
>> That would make you "homed" to different networks.

>BINGO! I think we may have a winner. I am pretty sure he said he was
>recently transitioned from AT&T to Cingular. I will check Monday.

If so, then he is probably Homed on "blue" and you are probably Homed on
"orange", which would explain the difference in signal.  If you have a 64K
SIM, follow the procedure in my earlier post to ask to be Homed on "blue".
Note that it can take up to 24 hours for the change to be made, and that it
can help to power the phone off and then back on.

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Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Otto Pylot - 12 Nov 2005 19:18 GMT
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
[quoted text clipped - 17 lines]
> Note that it can take up to 24 hours for the change to be made, and that it
> can help to power the phone off and then back on.

Let me jump in here with a question. I am an old AT&T Wireless customer
and just transferred my SIM card this morning to a brand-new, unlocked
v635. The SIM card is basically white with the AT&T logo on it so I can
assume it is the 32k card. The new phone displays Cingular as the
carrier whereas my old, locked Nokia 6200 displayed AT&T as the
carrier. So far the reception seems to be comparable but I need  to
move about today to check. Should I bother getting "re-homed" to AT&T?

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John Navas - 13 Nov 2005 14:46 GMT
>Let me jump in here with a question. I am an old AT&T Wireless customer
>and just transferred my SIM card this morning to a brand-new, unlocked
>v635. The SIM card is basically white with the AT&T logo on it so I can
>assume it is the 32k card.

ATTWS SIMs don't support ENS regardless of size.

>The new phone displays Cingular as the
>carrier whereas my old, locked Nokia 6200 displayed AT&T as the
>carrier. So far the reception seems to be comparable but I need  to
>move about today to check. Should I bother getting "re-homed" to AT&T?

You are still homed on ATTWS.  The display is different because the phone is
different.

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

cledus - 12 Nov 2005 22:37 GMT
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
[quoted text clipped - 17 lines]
> Note that it can take up to 24 hours for the change to be made, and that it
> can help to power the phone off and then back on.

Being homed over to blue might help Mox's sig strength in the office to
match his coworker's. But coverage in his home will likely change.  It
is difficult to know whether it will be better or worse without testing.
 Mox may want to borrow his coworker's phone and test it out before
pulling the trigger on a "preferred network" change.
John Navas - 13 Nov 2005 14:47 GMT
>> If so, then he is probably Homed on "blue" and you are probably Homed on
>> "orange", which would explain the difference in signal.  If you have a 64K
[quoted text clipped - 7 lines]
>  Mox may want to borrow his coworker's phone and test it out before
>pulling the trigger on a "preferred network" change.

Good point.

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

Mox 13 - 13 Nov 2005 22:18 GMT
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
[quoted text clipped - 14 lines]
>
> Good point.

Well maybe I could have my phone changed and leave my wife's phone alone.
Then see which is best overall. I wonder if they will get upset if I have
one changed and later have it changed back.

Mox
John Navas - 15 Nov 2005 16:05 GMT
>>>Being homed over to blue might help Mox's sig strength in the office to
>>>match his coworker's. But coverage in his home will likely change.  It
[quoted text clipped - 3 lines]
>>
>> Good point.

>Well maybe I could have my phone changed and leave my wife's phone alone.
>Then see which is best overall. I wonder if they will get upset if I have
>one changed and later have it changed back.

I wouldn't worry about that -- I've had Home networks changed a number of
times, and the only consideration has been getting the best performance for
the subscriber.

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Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular>

 
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