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Cellular Phone Forum / Providers / Cingular / November 2005samsung headset compatibility
I have been having problems with the many x427 Samsung phones that Cingular has been sending and having me exchange over and over because my headsets wont work. This has been going on for a yr! Last week they exchanged my x427 for a new x497. Same problems, my plantronics, belkin, jabra, jensen, etc. headsets wont work at all. One person has told me that 3rd party (not made specifically by Samsung) headsets wont work and are incompatable with Samsung phones, specifically the x427 and x497. Cingular CS wont acknowledge this, but Samsung CS says it is so. Who do I believe? Do I have a bum phone or are these models only compatable with Samsung brand headsets? TIA marx404 > I have been having problems with the many x427 Samsung phones that Cingular > has been sending and having me exchange over and over because my headsets [quoted text clipped - 10 lines] > > marx404 I can tell you that there are different lengths of the plug for the adapter. The one you need is .25 I THINK. >I have been having problems with the many x427 Samsung phones that Cingular > has been sending and having me exchange over and over because my headsets [quoted text clipped - 11 lines] > > marx404 The X427 and X497 use a 2.5 mm plug that has 4 conductors (tip and 3 rings) It looks similar to the one Nokia uses for the 8000, 8200, 3300 and 3500 series, but is actually longer than a standard plug. If you are using a "generic" 2.5 mm 3 conductor plug, it will never work correctly. Jabra carries a specific part number for the Samsung 427/497. If it doesn't say it's for your phone SPECIFICALLY on the package, it's not. The universal 2.5 mm is NOT universal! Mark Thank you Cliff & Mark. I am just curious, how did you guys come to find out this info about the plugs? Seems you are the only two I have talked to so far who know all about this. Where did you learn this? TIA marx404 > Thank you Cliff & Mark. I am just curious, how did you guys come to find > out > this info about the plugs? Seems you are the only two I have talked to so > far who know all about this. Where did you learn this? TIA > > marx404 As for me, I sell the things. It pays to know your product (and at least something about the competition as well). I'm the tech for our company (I even use a soldering iron) for both cellphones and LMR (land mobile radio), so I'm the guy that gets asked, since I seem to be the only one that knows how to look things up.:-) Mark > Thank you Cliff & Mark. I am just curious, how did you guys come to find out > this info about the plugs? Seems you are the only two I have talked to so > far who know all about this. Where did you learn this? TIA > > marx404 And as for me I have an x426 (the ATTWS Version) and needed a headset. Somewhere around Sat, 12 Nov 2005 17:33:09 -0500, while reading alt.cellular.cingular, I think I thought I saw this post from "marx404" <404@404.com>: >Thank you Cliff & Mark. I am just curious, how did you guys come to find out >this info about the plugs? Seems you are the only two I have talked to so >far who know all about this. Where did you learn this? TIA I also found out about this. I had a standard headsets that were always noisy and unsatisfactory. On searching the net, I found one site that said it was similar, but not compatible with Nokia. I ordered one online that said specifically it was for the 426/427 from cell-phone-accessories.com, and it was *not* the right one - it was a standard jack, and they would not respond to my emails for weeks, then told me it was too late to get a refund. They relented on that, finally, but still expected me to pay to ship it back (after paying to get it shipped), and offered nothing to replace it with, no apology, only a promise of a future refund (but I don't really trust them). Then, I found that I could get an original Samsung earphone and Samsung car charger from ebay for under $10 shipped. I bought it, and about 1 or 2 days later, it came and worked perfectly. I got it from Accstation, no bidding required (buy it now). There were a bunch listed.  SignatureMarty - public.forums (at) gmail (dot) com "Those are my principles, and if you don't like them... well, I have others." - Groucho Marx > The X427 and X497 use a 2.5 mm plug that has 4 conductors (tip and 3 > rings) It looks similar to the one Nokia uses for the 8000, 8200, [quoted text clipped - 5 lines] > > Mark I know I'm picking nit here, but is there really a benefit to the 4 conductor plug over the 3? And, if so, is it really that much better than the 3 conductor 'virtually' universal headset? It would be nice to use the same headset I use for my cordless phone. ;-( Thanx for the info. Until this encounter with Samsung phones, I was unaware that there was more than one version of a 2.5 mm plug. Well, on the bright side, I now have 6 lovely pairs of freakin headsets as a result of failed attempts to find one that would work on my old X427. Just curious, does anyone have a diagram that shows how the conductors are pinned and the difference 'tween the 3 and 4 pins? marx404 >Thanx for the info. Until this encounter with Samsung phones, I was unaware >that there was more than one version of a 2.5 mm plug. Well, on the bright I'm confused? I have a Samsung x427M and use a cheap ($10 at the grocery store) headset with it - over the ear style. This has a 3 conductor 2.5mm plug. The same headset works with at least 4 Nextel 'i' series Motorla phones, an old C331 TDMA motorola, and my AT&T 2.4g spread sprectrum cordless phone handset. I'd say the Samsung works properly with this "standard" headset. Or am I missing something? >side, I now have 6 lovely pairs of freakin headsets as a result of failed >attempts to find one that would work on my old X427. [quoted text clipped - 3 lines] > >marx404 no Merlin, you are correct, some of my headsets work with the x427...but after a few months they simply stopped working properly. Thats why every time I called Cingular, they sent me 5 new x427's w/o explaination, and again after awhile, the jack stopped working properly when used every day as I do. My plantronics works on my wife's x427 ok (er, once in awhile, the jack must be positioned just right or youll get static) but she uses the headset only once a week. So when Cingular couldnt explain it and began wasting my (and thier) time, thats why I started this thread. And by the response as you can see, the proper plugs are indeed proprietary. marx404 Somewhere around Mon, 14 Nov 2005 22:05:00 -0600, while reading alt.cellular.cingular, I think I thought I saw this post from Merlin <mm1245@netzero.net>: >>Thanx for the info. Until this encounter with Samsung phones, I was unaware >>that there was more than one version of a 2.5 mm plug. Well, on the bright [quoted text clipped - 13 lines] >>Just curious, does anyone have a diagram that shows how the conductors are >>pinned and the difference 'tween the 3 and 4 pins? They will work, but not very well. On mine, it was almost unusable, and definitely a lot of static. On a coworker's (different headphones), it was better, but still noisy, especially if you moved around at all. You can usually get a position that works if you hold your breath and don't move at all, but I found that to be less than satisfactory. YMMV. SignatureMarty - public.forums (at) gmail (dot) com "Those are my principles, and if you don't like them... well, I have others." - Groucho Marx ok, last post on this topic: Where can I get an adaptor for my x427/x497 so I can use Standard 2.5mm plugs? TIA marx404 |
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