Cingular wireless - 1 step above yelling

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supermagnetman - 02 Dec 2005 07:25 GMT

After more than 2 years as a Cingular sufferer and 2 calls to the
president of Cingular's office and filing a complaint with their "high
level" complaint handlerers there has not been any improvement. WE are
in the middle of a dark green coverage area on their map with virtually
no service. We usually have to leave home and travel several blocks to
get voice mail. This motivated me to make an advertisement for
Cingular. This is a 7MB video file download that I think you might
enjoy - http://www.engconcepts.net/Cingular_Cell_service.htm

hopefully the one Cingular employee who cares and can fix problems will
read this one day and decide to help out.

Thanks

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SMS - 02 Dec 2005 17:18 GMT

> After more than 2 years as a Cingular sufferer and 2 calls to the
> president of Cingular's office and filing a complaint with their "high
> level" complaint handlerers there has not been any improvement. WE are
> in the middle of a dark green coverage area on their map with virtually
> no service.

Surely after two years you are out of contract and can switch. In the
San Francisco Bay Area, prior to the merger with AT&T, Cingular coverage
was so bad in some areas, that the day the contract was over, people
would change to another carrier.

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SMS - 02 Dec 2005 18:10 GMT

> After more than 2 years as a Cingular sufferer and 2 calls to the
> president of Cingular's office and filing a complaint with their "high
[quoted text clipped - 4 lines]
> Cingular. This is a 7MB video file download that I think you might
> enjoy - http://www.engconcepts.net/Cingular_Cell_service.htm

Very funny, good job. Maybe Verizon or Sprint would buy that video from you.

Reminds me of the video that one Saturn owner did, though at least his
video ended with his car in flames, and had children singing "I'm the
Saturn Lemon."

I used to have to walk down the block to use my Cingular phone, and I
would stand under a streetlight while on conference calls for work, so I
could take notes while on the call. I think that the neighbors thought
that I was a drug dealer. I canceled the day my contract ended. My wife
had no coverage at all in her office. All this in a very urban part of
Silicon Valley. Things have improved since Cingular got AT&T's 800 Mhz
coverage in this area, but now T-Mobile is fighting to install more
towers to improve the old Cingular network.

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Jeffrey Kaplan - 03 Dec 2005 01:16 GMT

It is alleged that SMS claimed:

> I used to have to walk down the block to use my Cingular phone, and I
> would stand under a streetlight while on conference calls for work, so I
> could take notes while on the call. I think that the neighbors thought

That's why I switched TO Cingular (from Verizon).

Signature

Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

"We just got a report. The Shadows have just started attacking Brikiri
space... openly. They're not hiding anymore. They're finally on the
move." (Cmdr. Ivanova, B5 "Ship Of Tears")

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Kevin - 02 Dec 2005 23:26 GMT

What structures, power lines, steel towers, mountain ranges, nuclear
reactors, etc. are in your vicinity? If you live in a high-rise apartment
building, for instance, you can expect poor signal strength. If, on the
other hand, you live in the middle of Kansas and you can look out your
living room window and see the Cingular tower, there is no excuse for a poor
signal.

> After more than 2 years as a Cingular sufferer and 2 calls to the
> president of Cingular's office and filing a complaint with their "high
[quoted text clipped - 9 lines]
>
> Thanks

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John Navas - 04 Dec 2005 02:53 GMT

>... If, on the
>other hand, you live in the middle of Kansas and you can look out your
>living room window and see the Cingular tower, there is no excuse for a poor
>signal.

Unless:

1. You have a TDMA phone and the tower is all GSM (or vice versa).
2. The antenna array at the tower is facing in a different direction.
3. Your phone only has the 1900 band and the tower is 850 (or vice versa).
etc.

In other words, it's not that simple.

Signature

Best regards, FAQ FOR CINGULAR WIRELESS
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

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Chris Sweeney - 22 Dec 2005 05:18 GMT

Darn where did the video go, I wanted to see it :)

> What structures, power lines, steel towers, mountain ranges, nuclear
> reactors, etc. are in your vicinity? If you live in a high-rise apartment
[quoted text clipped - 16 lines]
>>
>>Thanks

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Thurman - 23 Dec 2005 16:09 GMT

>> After more than 2 years as a Cingular sufferer and 2 calls to the
>> president of Cingular's office and filing a complaint with their "high
[quoted text clipped - 13 lines]
> living room window and see the Cingular tower, there is no excuse for a
> poor signal.

I did notice the 'eng(ineering?)concepts.net' address; wondered what kind of
engineer was having trouble with radio waves. It's an interesting web site
based on magnets and related fields.

The cellular interference may be caused by a perpetual engine. ;-)

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InTheKnow - 04 Dec 2005 09:33 GMT

supermagnetman Wrote:

> After more than 2 years as a Cingular sufferer and 2 calls to the
> president of Cingular's office and filing a complaint with their "high
[quoted text clipped - 13 lines]
>
> Thanks

Can you get a PM

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