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Cellular Phone Forum / Providers / Cingular / December 2005Porting a wireline number
I have a landline phone that I would like to port to Cingular. I would like the landline number to replace one of the phones on my Cingular account. In other words, after porting, my landline would be cancelled, and the cell phone would ring to the ported landline number. The phone on my Cingular account that I would like the ported number applied to is already active. Customer service tells me it is impossible to do this. They say that changing the number would de-activate the SIM card, and wouldn't work. They said I can always add another line of service, and then I could port the number that way. Do I just need to ask another rep? I just can't believe that it is impossible to change the phone number on a SIM card. If i do not mistake SIM cars information only once like CD-Rom can be written on it, so you must get a new SIM card with a new phone number on it. >I have a landline phone that I would like to port to Cingular. I would > like the landline number to replace one of the phones on my Cingular [quoted text clipped - 11 lines] > Do I just need to ask another rep? I just can't believe that it is > impossible to change the phone number on a SIM card. | If i do not mistake SIM cars information only once like CD-Rom can be | written on it, so you must get a new SIM card with a new phone number on it. [quoted text clipped - 14 lines] | > Do I just need to ask another rep? I just can't believe that it is | > impossible to change the phone number on a SIM card. Cingular just ported my daughter's land line to one of her phones, no sim change either. .. bamp >I have a landline phone that I would like to port to Cingular. I would >like the landline number to replace one of the phones on my Cingular [quoted text clipped - 11 lines] >Do I just need to ask another rep? I just can't believe that it is >impossible to change the phone number on a SIM card. I use the Rule of Threes with Cingular, calling back twice to verify anything I hear on the first call. It's a little extra hassle, but has been invaluable in getting past bad information on the first call. First tier phone reps don't seem to be getting thorough training, and some of them seem to have a bad habit of making things up.  SignatureBest regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ> > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 19 lines] > don't seem to be getting thorough training, and some of them seem to have a > bad habit of making things up. Reiteration, how many times do you have to post your "Rule of Threes"? >> I use the Rule of Threes with Cingular, calling back twice to verify anything >> I hear on the first call. It's a little extra hassle, but has been invaluable [quoted text clipped - 3 lines] >> >Reiteration, how many times do you have to post your "Rule of Threes"? As many times as relevant. Reiteration, how many times do people have to post the same silly questions? SignatureBest regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ> |
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