Roadside assistance?

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Ted - 18 Dec 2005 16:55 GMT

I have had roadside assistance for about 2 years. It seemed pretty good
that it works on any car as long as I have my phone.

I used it today for the first time. The tow truck said it doesn't cover
accidents and charged me $75.
I tried to call Cingular about this, but they are not open on weekends!

So it only provides coverage when I don't have a problem?
I guess I am just venting; but this just seems like they are stealing my
money.

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Jer - 18 Dec 2005 21:35 GMT

> I have had roadside assistance for about 2 years. It seemed pretty good
> that it works on any car as long as I have my phone.
[quoted text clipped - 6 lines]
> I guess I am just venting; but this just seems like they are stealing my
> money.

You were involved in a crash with a tow truck?

Signature

jer
email reply - I am not a 'ten'

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Bud Stein - 19 Dec 2005 01:52 GMT

>> I have had roadside assistance for about 2 years. It seemed pretty
>> good that it works on any car as long as I have my phone.
[quoted text clipped - 8 lines]
>
> You were involved in a crash with a tow truck?

Ted,

I have used the Roadside Assistance to tow a vehicle which would not
start and was not charged a fee.

Bud Stein

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Lisa Drake - 19 Dec 2005 02:02 GMT

> >> I have had roadside assistance for about 2 years. It seemed pretty
> >> good that it works on any car as long as I have my phone.
[quoted text clipped - 15 lines]
>
> Bud Stein

Call Cingular when they are open and submit a copy of the bill; they
will probably reimburse you. I had to cancel my Cingular assistance
because they were useless--waited 3 hours for a tow truck they called
which never came, then finally called one on my own and got it in 15
minutes.

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Tstright - 19 Dec 2005 02:19 GMT

Ted Wrote:

> I have had roadside assistance for about 2 years. It seemed prett
> good
[quoted text clipped - 10 lines]
> my
> money.

The TT Driver was right, Roadside does not cover accidents.
Thats what Car Insurance is for

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Ted - 19 Dec 2005 03:27 GMT

> Ted Wrote:
>> I have had roadside assistance for about 2 years. It seemed pretty
[quoted text clipped - 14 lines]
> The TT Driver was right, Roadside does not cover accidents.
> Thats what Car Insurance is for.

I have signed up for AAA. They cover accidents, and are half the price of
Cingular.

My phones are next; contract expired last month.

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John Navas - 19 Dec 2005 06:50 GMT

>I have signed up for AAA. They cover accidents, and are half the price of
>Cingular.
>
>My phones are next; contract expired last month.

AAA has phone service?!

Signature

Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

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DecaturTxCowboy - 20 Dec 2005 00:53 GMT

> AAA has phone service?!

Sure they do! www.aaa.com for the telephone number for your local
office. <snicker>

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B - 20 Dec 2005 00:46 GMT

Thanks for pointing this out. I called Cingular and spoke to a person
who went off the line for a little while and then claimed that Roadside
Assistance would in fact cover towing in case of an accident. However,
I also checked the actual Roadside Assistance fine print at
http://www.cingular.com/download/roadside_assistance.pdf
and it agrees with you: "Towing service is for mechanical failure
only. (Each service call is limited to a maximum cost of $50.00)"

So I'll be cancelling and signing up for a different service, probably
http://www.betterworldclub.com

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