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Cellular Phone Forum / Providers / Cingular / September 2003

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Why max 7-day life of voice messages on Cingular?

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Spammay Blockay - 18 Sep 2003 05:30 GMT
I noticed that several of the messages I had listened to on
my voice-mail had disappeared, and learned from Cingular that
the messages lapse after 7 days.

Seems unusually short a time for messages to lapse.  14 days I could
live with, but 7 days seems unfair.

Anyone know if other companies give more time?

- Tim

--
bones boy - 18 Sep 2003 06:24 GMT
>I noticed that several of the messages I had listened to on
>my voice-mail had disappeared, and learned from Cingular that
[quoted text clipped - 6 lines]
>
>- Tim

Verizon gives 40 days on saved messages. DOn't know why Cingular is
cheaping out on this. They recently got rid of Enhanced voice mail,
which gave more retention time...
Spammay Blockay - 18 Sep 2003 07:10 GMT
>>I noticed that several of the messages I had listened to on
>>my voice-mail had disappeared, and learned from Cingular that
[quoted text clipped - 10 lines]
>cheaping out on this. They recently got rid of Enhanced voice mail,
>which gave more retention time...

Really??  I bought the plan with "Enhanced voice mail".
So this was removed from the plan without notifying me?
If that's the case, then I guess that's why, unconsciously,
I noticed this seems to be a shorter expiry time than before!

- Tim

--
Jud Hardcastle - 18 Sep 2003 15:04 GMT
> >>I noticed that several of the messages I had listened to on
> >>my voice-mail had disappeared, and learned from Cingular that
[quoted text clipped - 17 lines]
>
> - Tim

If you're paying for Enhanced voice mail but no longer getting it call
and scream.  EVM has several nice features besides longer retention such
as longer greetings and pager notification.  I could understand them
dropping it if it was included in the plans but they were charging for
it seperately -- easy profit. If enough people would call and ask for it
they might reconsider.
Signature

Jud
Dallas TX USA

AL - 18 Sep 2003 19:45 GMT
My voice mail says the message is saved or thirty days. But that's in the
Indianapolis market which seems to be different from others.

AL

> I noticed that several of the messages I had listened to on
> my voice-mail had disappeared, and learned from Cingular that
[quoted text clipped - 6 lines]
>
> - Tim
kf4qzj - 19 Sep 2003 12:14 GMT
VM is out sourced by a independent company.
Standard has a 7 day hold while enhanced give 14 days.
Been this way for last 5 years.

>I noticed that several of the messages I had listened to on
>my voice-mail had disappeared, and learned from Cingular that
[quoted text clipped - 6 lines]
>
>- Tim
 
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