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Cellular Phone Forum / Providers / Cingular / January 2006Burned by Cingular
I signed up for the Pay as You Go plan on October 1 with the $.10 per minute, $1 per usage day plan. It came with $25 prepaid, so I added another $75 to get it up to an even $100. The expiration date of December 30 was written on my contract which I placed in my desk drawer. That date came and went and I lost about $50. Here are my gripes: a. Cingular is very good about alerting you as to the number of minutes you have remaining, but at NO time do they alert you as to your expiration date. That date is strictly up to the user to remember. b. When I added that extra $75 at time of purchase, I would have gladly made that an extra $100 had the salesman told me that an extra $25 would give me a 180 day expiration date instead of a 90 day expiration date. I can't blame anyone but myself for this mistake, which I damn well won't make again. I wonder how much Cingular makes every year from people blowing their expiration dates? Tim >I signed up for the Pay as You Go plan on October 1 with the $.10 per >minute, $1 per usage day plan. It came with $25 prepaid, so I added another [quoted text clipped - 19 lines] > >Tim Sadly, this is US business at it's best. Sometimes, you just want to scream. > I can't blame anyone but myself for this mistake, which I damn well won't > make again. Possibly the most mature, resonable, and forthcoming response you'll see here. I'm impressed. >> I can't blame anyone but myself for this mistake, which I damn well won't >> make again. > > Possibly the most mature, resonable, and forthcoming response you'll see > here. I'm impressed. Yep- he didn't blame the company for his own lack of action. He didn't make the immediate assumption that the company was to blame. Others should take this type of approach. Others......like you. Many people look at the expiration date exactly the opposite. A $100 card may get you 6 months but 4 $25 cards get you a whole year! Fred >>> I can't blame anyone but myself for this mistake, which I damn well >>> won't make again. [quoted text clipped - 5 lines] > make the immediate assumption that the company was to blame. Others > should take this type of approach. Others......like you. It is alleged that Tim claimed: > The expiration date of December 30 was written on my contract which I placed > in my desk drawer. That date came and went and I lost about $50. Here are [quoted text clipped - 3 lines] > have remaining, but at NO time do they alert you as to your expiration date. > That date is strictly up to the user to remember. Yes, and? You bought the contract, you should remember the terms and expiration. > b. When I added that extra $75 at time of purchase, I would have gladly > made that an extra $100 had the salesman told me that an extra $25 would > give me a 180 day expiration date instead of a 90 day expiration date. I'm surprised the salesperson didn't tell you that.  SignatureJeffrey Kaplan www.gordol.org The from userid is killfiled Send personal mail to gordol "In my time here, very few people on this station have listened to me or taken me seriously until recently. Now I have friends I never knew were there. But you, you always listened to me. You were always kind to me, even when you had nothing to gain." (Amb. Mollari, B5 "Acts of Sacrifice") > I signed up for the Pay as You Go plan on October 1 with the $.10 per > minute, $1 per usage day plan. It came with $25 prepaid, so I added another [quoted text clipped - 19 lines] > > Tim Switch to T-mobile prepaid and 100$ gives you .10 a minute with 1 year to use the minutes.. thats the best deal, no 1$ a day crap, just minutes if you add minutes before they expire you get to keep the minutes you didnt use plus the new ones and they dont expire for another year. >I signed up for the Pay as You Go plan on October 1 with the $.10 per >minute, $1 per usage day plan. It came with $25 prepaid, so I added another [quoted text clipped - 6 lines] >have remaining, but at NO time do they alert you as to your expiration date. >That date is strictly up to the user to remember. Its pay as you go they dont notify you at all, at least not in NY they dont and I was told by the 800 sales rep and the local sales rep that its up to me to keep track of that information >b. When I added that extra $75 at time of purchase, I would have gladly >made that an extra $100 had the salesman told me that an extra $25 would >give me a 180 day expiration date instead of a 90 day expiration date. You honestly expected a sales rep to tell you everything? LOL, I had to pick and pick to find out answers to everything, but than I did find an older REP that was with AT&T and this guy new every perk to get you back in the system and all the discounts. But this doesnt happen all the time. >I can't blame anyone but myself for this mistake, which I damn well won't >make again. Dude take it all as a lesson learned and suck it up and move on, life is too short to worry about this stuff. I went to Nextel and am kicking myself for it, except for my monthly fee's and minutes its cheaper than any other CARRIER in The area . No one can even come close. So I deal with the reception problem from time to time and chock it up too lesson learned. > I wonder how much Cingular makes every year from people blowing their >expiration dates? > >Tim |
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