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Cellular Phone Forum / Providers / Cingular / January 2006Problem adding a line for $9.95!
Hi, I am open to ideas on getting another line on my AWS/Cingular account. I presently have four lines, and 950 national anytime minutes, unlimited weekends and nights, and free incoming SMS messages. I wanted to add another line, with the current promotion of $9.95 per month. Well imagine my surprise, when the women said no problem, but you will have to migrate to Cingular's plan system, so I asked for the same service as I have now! They couldn't or wouldn't duplicate it! Only offered, 550 minutes for $10 more (plus the $9.95 for the fifth line!) Are AWS customers considered second class or something. Seems my service rights were stolen, the ones I signed a contract to get! Aren't we suppose to get the same level of service that we expected from AWS from Cingular, and failing that the same service the orange group has/gets! I would be able to add a line if my contract were orange, but since its blue "so sorry, but we first have to curtail your service in half and charge you more!" Before I will put up with that, I sent my sister, to Sprint! I hate the Cingular/Bell South/ SBC group, horrible to do business with. Recently I got rid of Bellsouth. Actually got rid of PSTN entirely. My present phone company treats me royally, pays for their outages! Gave me 2 free cordless phones, a $3 allowance world (example $.04/minute Mexico) calling per month, 2 free 411's per month, and gives a premium too me when I bring someone else to them! This year I won't pay a phone bill! Email and ask if you like. So anyone able to keep their AWS account and add a line? Who can I contact isn't this considered two tier service? Thanks, Ben > Hi, > [quoted text clipped - 4 lines] > my surprise, when the women said no problem, but you will have to migrate > to Cingular's plan system, so I asked for the same service as I have now! The AWS plans are grandfathered on Cingular, but Cingular will not let customers add lines or change to other AWS plans. They appear to be within their legal rights, as they never promised to continue offering AWS plans for new or add-on customers. I read an article a few months ago that said Cingular's number one issue that results in FCC complaints is their arm-twisting tactics to sell higher-priced service. I have an AWS plan similar to yours. When Cingular turns TDMA off I intend to go straight to Verizon. It'll cost me more than what I pay now, but I simply will not reward Cingular with my continued business in the face of their contemptible attitude toward AWS customers. I know it may seem juvenile, but that's the only real power I have. If you want another line, consider adding a new Cingular line (Orange Network) at full price, while keeping your current AWS lines as is. You'll still have your unlimited N/W, free incoming SMS messages and large number of minutes on the AWS phones. > > Hi, > > [quoted text clipped - 24 lines] > still have your unlimited N/W, free incoming SMS messages and large number > of minutes on the AWS phones. In my case, having data available for a reasonable cost was a big issue with ATTWS. I went with Sprint for awhile, then Cingular offered MediaWorks for $20, and I went with that. I never had these great plans with ATTWS, and am not a large phone user, so I don't know what I'm missing. My 250 anytime minutes has only been an issue once, when some roaming from a previous month was delayed to the same month I went on vacation. I think I'll hold onto this now unavailable plan as long as possible until Cingular ever offers their 3G data in my small city. > > > Hi, > > > [quoted text clipped - 35 lines] > vacation. I think I'll hold onto this now unavailable plan as long as > possible until Cingular ever offers their 3G data in my small city. So does anyone have any idea what is going to happen now that AT&T has purchased Cingular's parent company SBC. I have heard AT&T plans to offer wireless servive again, but have heard no details about plans, or anything. I do see offers on TV for ATT landline service bundled with Dish Network Sattelite TV and DSL (was SBC Yahoo - now ATT Yahoo) with added discounts when you add Cingular Wireless. I think it will definitely be interesting. When I had my TDMA account I wanted to add a line, just prior to the sale, and I had to move to GSM, pland were the same prices so I didn't mind. > So does anyone have any idea what is going to happen now that AT&T has > purchased Cingular's parent company SBC. I have heard AT&T plans to offer [quoted text clipped - 4 lines] > When I had my TDMA account I wanted to add a line, just prior to the sale, > and I had to move to GSM, pland were the same prices so I didn't mind. This is news to all of us :) SBC bought AT&T, not the other way around. In 2004, Cingular, 60% owned by SBC, bought AT&T Wireless, which had previously been spun off from AT&T. SBC just recently changed their corporate name to AT&T from SBC. The new AT&T Wireless plans, most likely, will have nothing to do with the old legacy AT&T plans bought by Cingular. But instead will be new plans, sold directly by AT&T rather than through the Cingular joint venture, but will use the Cingular network (so will actually be Orange), and, speculation on my part, probably involve a payment for each customer to the Cingular joint venture for the use of the service. Speculation I have read are that the AT&T plans will be targetted toward businesses. Note, companies using other company's towers and services are hardly uncommon. Many of the Prepaid service companies pay one of the larger companies for their service, rather than buy spectrum, build towers, etc. Sorry my bad, I guess I originally heard it backwards, thanks for giving me the correct info. > > So does anyone have any idea what is going to happen now that AT&T has > > purchased Cingular's parent company SBC. I have heard AT&T plans to offer [quoted text clipped - 29 lines] > companies for their service, rather than buy spectrum, build towers, > etc. "The_Mikey" <the_mikey@go.com> wrote in message news:I_ednW8N_YkB207eRVn-> > So does anyone have any idea what is going to happen now that AT&T has > purchased Cingular's parent company SBC. You have it backwards. AT&T was the one up for sale, and SBC bought it. What may be confusing is the fact that SBC, upon buying AT&T, took the AT&T name for the newly-merged company, intending to drop the SBC brand entirely. So, even though the new company is names at&t, the "owner" is the old SBC. Are you confused yet? I have heard AT&T plans to offer wireless servive again, That was prior to AT&T being sold to SBC. The pre-merger AT&T was going to re-sell Sprint cellular service under the AT&T name. > I do see offers on TV for ATT landline service bundled with Dish Network > Sattelite TV and DSL (was SBC Yahoo - now ATT Yahoo) with added discounts > when you add Cingular Wireless. I think it will definitely be interesting. Since the pre-merger AT&T no longer exists, and since the merged company of SBC and AT&T, which now uses the name at&t, already owns Cingular, it is doubtful that the merged company would be interested in competing with itself by offering two different cellular lines. I keep thinking that one day they may kill the Cingular name and call it AT&T Wireless . . . But they have not indicated plans to do so . . . just yet. > When I had my TDMA account I wanted to add a line, just prior to the sale, > and I had to move to GSM, pland were the same prices so I didn't mind. I wish I had done the same. I still have 3 TDMA lines, but they are $29.99 each, and each has unlimited n/w, free incoming text messages, free M2M, 7 PM Night rate. Can't beat that deal. I'll keep it as long as I can. I have 3 extra phones, just in case one of my phones breaks. > "The_Mikey" <the_mikey@go.com> wrote in message news:I_ednW8N_YkB207eRVn-> > > So does anyone have any idea what is going to happen now that AT&T has [quoted text clipped - 29 lines] > PM Night rate. Can't beat that deal. I'll keep it as long as I can. I > have 3 extra phones, just in case one of my phones breaks. The easiest way to tell the difference in the old AT&T and the new at&t is that the new one is always lower case and the old one is upper case > The easiest way to tell the difference in the old AT&T and the new at&t is > that the new one is always lower case and the old one is upper case And the Death Star logo looks more like a ball when you play with jacks. Coincidence? I think not.... HAHAHAHHA > The AWS plans are grandfathered on Cingular, but Cingular will not let > customers add lines or change to other AWS plans. They appear to be > within their legal rights, as they never promised to continue offering AWS > plans for new or add-on customers. Seems that they couldn't possibly be in their rights, as I had a contract with AWS, whom they bought and agreed to comply with the terms of our contracts! I know if Cingular tried to reneg on a loan to some banks it wouldn't be allowed! Wouldn't they try to charge me an early termination fee if I left? So telling me I need to change service, should be allowed??! I should be able to get a new line without changing anything else! I am not asking for a AWS plan just a Cingular add a line, THAT they snail mailed me a promoition for! > I read an article a few months ago that said Cingular's number one issue > that results in FCC complaints is their arm-twisting tactics to sell > higher-priced service. Thanks for the reply! >> The AWS plans are grandfathered on Cingular, but Cingular will not let >> customers add lines or change to other AWS plans. They appear to be [quoted text clipped - 15 lines] > > Thanks for the reply! I once asked AWS if I could add an additional line on my plan, which by that time had been grandfathered. They declined. Additional lines, they said, had to come on under current plans. This is where Cingular might have customers by the short hairs. Cingular has, in fact, honored existing AWS plans, but there was never an obligation, even by AWS, to add additional lines to discontinued plans. I intend to keep my TDMA plan and phones for as long as possible, then move to Verizon when the gravy train makes the last stop. Fortunately, my needs are quite modest--I only want the call to go through, with no need for data or internet services--so Cingular doesn't have any unique services that might keep me captive. They are in their rights. They have allowed you to keep the plan you are on and are fulfilling the contract you signed. Letting you make changes to the plan and add another phone is not written into the contract. If you want to add a phone it is perfectly in their right to make you change plans. Keep what you have and be happy with it is the best thing going for you now. >>The AWS plans are grandfathered on Cingular, but Cingular will not let >>customers add lines or change to other AWS plans. They appear to be [quoted text clipped - 15 lines] > > Thanks for the reply! AWS customers are not being treated unfairly. They treat us regular long time Cingular customers the same way. I wanted to add a line to my Family Talk account, and they said I would have to get a new plan, and the new plans have less minutes than my old plan. Same situation you are in. I don't think the policy has anything to do with Blue or Orange. > Hi, > [quoted text clipped - 28 lines] > Thanks, > Ben Thanks for the input, sorry to hear that. But I already knew from my time with Bellsouth, that the company was predatory, from its monopoly days! The old AWS was very nice, when I lost one of our phones the first or second week, they gave a small choice of replacement phone FREE! For what its worth, I sent my in-laws to Tmobile prepaid, getting a sim at Ebay, approx. $15 for 150 minutes, then $100 recharge, you have 1150 minutes that won't expire for a total of 13 months or so. Under $10 a month WITH TAXES using about 100 minutes per month. They don't need M2M or N&W, so that is their cheapest alternative. Does anyone know of a better deal? Cie la vie to Cingular. > AWS customers are not being treated unfairly. They treat us regular long > time Cingular customers the same way. I wanted to add a line to my Family [quoted text clipped - 48 lines] >> Thanks, >> Ben |
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