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Cellular Phone Forum / Providers / Cingular / January 2006No EDGE connection with Motorola V551
Hi, I've a V551 with Medianet unlimited but never get an EDGE connection to the internet. I'm in the middle of an EDGE coverage area(Columbia SC). I was hoping to get pointers on connection. My laptop is not tethered by cable but I may buy one if that will fix the problem (any pointers to a cheap source?). I use bluetooth to talk to the V551. One laptop connection is by a Zonenet dongle and the other is built-in bluetooth on a new HP laptop. I used to connect with Cingular connection manager but dropped that at John Navas recommendation. Connection manager did not give me EDGE either. When connecting I dial '*99***1#' and use the logon WAP@CINGULARGPRS.COM. Someone in another group suggested the modem dial string of AT+CGDCONT=1, "ip","wap.cingular" . No difference either way. I do get connected it's just not EDGE. I see mostly the icon for 'GPRS PDP context active' or 'GPRS packet data available'. When transfering data to or from the net I get the 'insecure packet data transfer' indicator. Signal strength is excellent with five bars. Under network connections > dial up > connection > properties I use standard modem over bluetooth with 460800 as my max speed. Under Control Panel > Phone and Modem options > Modems > Standard modem over bluetooth > Properties > Modem > Max speed is set to 112000 and that's the highest possible setting. I'd appreciate some pointers on how to get diagnose this connection and get EDGE working. Thanks in advance!! It sounds like you have a defective phone. Take it to a store and compare it next to another V551 to make sure you are in EDGE coverage. You could try a new SIM but I don't think that will fix your issue either. I've seen a co-workers V551 with the same problem. He sent it back under warranty exchange and got a replacement that worked just fine. > I've a V551 with Medianet unlimited but never get an EDGE > connection to the internet. I'm in the middle of an EDGE coverage > area(Columbia SC). Early v551 don't display the "E" for EDGE, they only display the GRPS indicator, even though they run EDGE speeds. On my Cingular V551, Settings-Phone Status-Other Information you can see the firmware version. Mine is R472_G_08.18.16R_0A. Do you have any idea of your download speed? As far as I know, there is no way to confirm that you have an EDGE connection. Download a jpg file, and time it with a watch. I just downloaded 83211 bytes in 28 seconds in a non-EDGE area. It said "too big to display" at the end. That's typical of the 30Kbps speed that I see for GPRS. In EDGE areas, I get the "E" icon, and that download would be 90Kbps.  Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 > Early v551 don't display the "E" for EDGE, they only display the GRPS > indicator, even though they run EDGE speeds. Good to know. > On my Cingular V551, Settings-Phone Status-Other Information you can > see the firmware version. Mine is R472_G_08.18.16R_0A. Mine says R472_G_08.18.40R. I assume that means a later firmware release date. > As far as I know, there is no way to confirm that you have an EDGE > connection. Download a jpg file, and time it with a watch. I just > downloaded 83211 bytes in 28 seconds in a non-EDGE area. It said "too big > to display" at the end. That's typical of the 30Kbps speed that I see for > GPRS. In EDGE areas, I get the "E" icon, and that download would be > 90Kbps. I am in the middle of a metro area with about 500k people. The EDGE map at https://www.cingular.com/download/CING_Data_Services_Gen_V9.pdf shows me in the middle of of an EDGE area. I downloaded a 70k file and took about 27 seconds to complete (if you use firefox try the fasterfox extenstion which automatically times page loads for you). Can I not debug this by manually connecting to the bluetooth modem port and sending a modem init strings screen to tell the phone to EDGE? What would the codes be for the V551? Alternatively if the phone is defective how can I prove to a Cingular saleman that the phone is not EDGE'ing as it should? And does a V551 to USB cable provide better transfer speeds? If so where's a cheap location to buy these? TIA ! > I am in the middle of a metro area with about 500k people. The EDGE > map at https://www.cingular.com/download/CING_Data_Services_Gen_V9.pdf > shows me in the middle of of an EDGE area. I downloaded a 70k file > and took about 27 seconds to complete (if you use firefox try the > fasterfox extenstion which automatically times page loads for you). Firefox annoys me too much to fuss with it. I thought you were using just the phone. If you are tethered, then you can use a variety of timing tests. 26K, sounds kind of non-EDGE to me. That map shows me surrounded by EDGE, no GPRS showing anywhere, but I see the "E" appear and disappear in different areas. Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 I'll drive around town today and look for an E. I don't believe coverage is the issue. I spend most of the day within 1000 feet of the very center of a large metro area 30 by 30 miles across. Perhaps Navas is around and can speak of this..he seems to know the V551 well. You should really spend an hour with firefox. You will not go back to IE. >I'll drive around town today and look for an E. I don't believe >coverage is the issue. I spend most of the day within 1000 >feet of the very center of a large metro area 30 by 30 miles >across. Perhaps Navas is around and can speak of this..he >seems to know the V551 well. Any properly working EDGE-capable handset will automatically use EGPRS (EDGE) in preference to GPRS when EGPRS is available. There's nothing I know of that will force a handset to select EGPRS or GPRS. I second the suggestion to try a different phone with your SIM; e.g., at a Cingular store. >You should really spend an hour with firefox. You will not go >back to IE. Amen. Especially with some of the excellent Extensions available. SignatureBest regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ> > I'll drive around town today and look for an E. I don't believe > coverage is the issue. I spend most of the day within 1000 > feet of the very center of a large metro area 30 by 30 miles > across. Perhaps Navas is around and can speak of this..he > seems to know the V551 well. I missed the Columbia, SC reference, and got distracted by your definitions of a large metro area. Yes, I would expect EDGE to be available in Columbia, and if your firmware is new, it should display an E. Also, your speed says you are not playing EDGE. I would visit the Cingular store on Clemson Road and see if one of the nice salespeople has a phone that is currently EDGE connected. (Back to the downloading of a known size jpg.) If their's is fast, and yours is slow... I presume the Razr has the little "E", which is what all the folks in the store seem to carry. > You should really spend an hour with firefox. You will not go > back to IE. I have, and I have. But you keep beta testing it, and when it changes names again, I'll try it again. Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 Clemson road is quite a hike from downtown but I will go check it out at a closer store. I'm confused about the Firefox references.I have used it for over 2 years. My current deployment has 36 extensions installed in it and I have no problems at all with spy or adware while almost all of my friends have problems. The only thing I use IE for is Windows update (there's a new extension for that too) or an occasional visit to launch@yahoo. I guess you have had a negative experience. Thanks all for the responses! |
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