Cellular Phone Forum / Providers / Cingular / February 2006
Bigger sales hit than expected
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GomJabbar - 17 Feb 2006 23:04 GMT >From Forbes "People To Watch The Week Ahead: Feb. 13-17"
"For Radio Shack's new Chief Executive David Edmondson, the task is tough but simple: Get more people into the stores buying wireless phones. The company has taken a bigger sales hit than expected from its decision to dump Verizon Wireless last year in favor of Cingular as its main provider of wireless service, a big profit driver."
http://www.forbes.com/markets/commodities/2006/02/10/twx-icahn-playboy-cx_vc_021 1peopletowatch.html
Scott - 18 Feb 2006 00:12 GMT > >From Forbes "People To Watch > The Week Ahead: Feb. 13-17" [quoted text clipped - 6 lines] > > http://www.forbes.com/markets/commodities/2006/02/10/twx-icahn-playboy-cx_vc_021 1peopletowatch.html Wow- that would appear to be credible evidence and also brings credibility to the same types of experience related to this group a couple of weeks ago. John Navas said that this was not the case.
Gee, John- another case of you having your head in the sand. But don't worry- you're bound to get something right eventually. I hope I live ling enough to see it.
John Navas - 18 Feb 2006 00:50 GMT >> >From Forbes "People To Watch >> The Week Ahead: Feb. 13-17" [quoted text clipped - 5 lines] >> main provider of wireless service, a big profit driver." >> http://www.forbes.com/markets/commodities/2006/02/10/twx-icahn-playboy-cx_vc_021 1peopletowatch.html Old news from December and January.
>Wow- that would appear to be credible evidence and also brings credibility >to the same types of experience related to this group a couple of weeks ago. >John Navas said that this was not the case. What I actually said is that's not surprising, and that it's a bit early to pass judgment.
>Gee, John- another case of you having your head in the sand. But don't >worry- you're bound to get something right eventually. I hope I live ling >enough to see it. Actually just another case of you misstating the record in a feeble attempt to attack me.
Have a nice day. :)
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Scott - 18 Feb 2006 01:13 GMT > What I actually said is that's not surprising, and that it's a bit early > to > pass judgment. So, Radio Shack is wrong? You know better than the experts?
>>Gee, John- another case of you having your head in the sand. But don't >>worry- you're bound to get something right eventually. I hope I live ling [quoted text clipped - 3 lines] > attempt to > attack me. I never misstate- you may lie and make things up, but I never misstate.
> Have a nice day. :) Always do.
John Navas - 18 Feb 2006 01:18 GMT >> What I actually said is that's not surprising, and that it's a bit early >> to >> pass judgment. > >So, Radio Shack is wrong? Signed a 10-year deal with Cingular. Apparently you think that was a good idea. :)
>You know better than the experts? Radio Shack are cellular experts? Then why are they doing so poorly? :)
 Signature Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
Scott - 18 Feb 2006 02:52 GMT >>So, Radio Shack is wrong? > > Signed a 10-year deal with Cingular. Apparently you think that was a good > idea. :) Where did I say that? You are a fool- an unintelligent fool.
>>You know better than the experts? > > Radio Shack are cellular experts? Then why are they doing so poorly? :) Certainly more expert than you. They are doing poorly because they replaced a popular seller with a poor seller.
John Navas - 18 Feb 2006 02:54 GMT >>>You know better than the experts? >> >> Radio Shack are cellular experts? Then why are they doing so poorly? :) > >Certainly more expert than you. They are doing poorly because they replaced >a popular seller with a poor seller. Try again. They switched to Cingular because they were doing so poorly with Verizon.
 Signature Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
Scott - 18 Feb 2006 03:03 GMT > Try again. They switched to Cingular because they were doing so poorly > with > Verizon. Thanks for proving that you didn't read the article. Sales are DOWN from the Verizon days.
Only someone without knowledge of the situation would make the statement you did.
BTW- any credible eveidence to support your claim?
John Navas - 18 Feb 2006 07:17 GMT >> Try again. They switched to Cingular because they were doing so poorly >> with Verizon. [quoted text clipped - 6 lines] > >BTW- any credible eveidence to support your claim? <http://yahoo.reuters.com/stocks/QuoteCompanyNewsArticle.aspx?storyID=urn:newsml: reuters.com:20060217:MTFH99436_2006-02-17_23-47-33_N17378119&symbol=RSH.N>
LIFTING THE LID: RadioShack under pressure after CEO admission Fri Feb 17, 2006 6:48 PM ET
NEW YORK, Feb 17 (Reuters) - The code of conduct at RadioShack Corp.(RSH.N: Quote, Profile, Research) is quite explicit. On its Web site and under the name of its CEO David Edmondson the electronics retailer says staff should "do the right thing, even when no one is watching."
But after several days of negative news, much of it centered on Edmondson's behavior and admission that he lied on his resume, corporate governance experts are asking whether RadioShack and Edmondson will stick to their own mantra.
"I don't know how you can characterize the tone at the top at this company as encouraging accountability and doing the right thing when nobody's looking if Mr. Edmondson continues as CEO, and there appears to be no consequences for what he's done," said Beth Young, research associate at The Corporate Library, a corporate governance research group.
Earlier this week, Edmondson admitted that he "clearly" misstated his academic record and that his resume was wrong. While he originally said he received a Bachelor of Science degree, he now says he believes he received a ThG diploma, awarded for completing a three-year degree in theology, but adds that he cannot document that.
Edmondson, who was RadioShack's president and chief operating officer, became chief executive officer last May.
The disclosure prompted the consumer electronics retailer's board to hire a lawyer to investigate the matter.
The management issues were minimized on Friday, however, when the company posted a 62 percent drop in quarterly profits and outlined a plan to try to get its business back on track.
...
Senior executives then launched a roughly 3-hour long presentation, broadcast over the Internet, discussing the earnings results and turnaround plan, which could cost up to $100 million and close up to 700 stores.
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RadioShack shares touched $18.80 on Friday, their lowest level in 3 years. For the week, its shares were down 12 percent, compared with rival Best Buy Co. Inc. (BBY.N: Quote, Profile, Research), which was up 3.4 percent for the week and Circuit City Stores Inc. (CC.N: Quote, Profile, Research), which gained more than 2 percent.
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John Navas - 18 Feb 2006 07:21 GMT >> Try again. They switched to Cingular because they were doing so poorly >> with [quoted text clipped - 7 lines] > >BTW- any credible eveidence to support your claim? <http://biz.yahoo.com/ap/060217/earns_radioshack.html?.v=8>
AP RadioShack 4Q Earnings Plunge 62 Percent Friday February 17, 5:19 pm ET
RadioShack 4Q Earnings Plunge; Electronics Retailer Plans to Close Stores, Distribution Centers
DALLAS (AP) -- Electronics retailer RadioShack Corp. on Friday said fourth-quarter earnings dropped 62 percent and announced plans to close 400 to 700 stores and two distribution centers as part of a plan to improve its financial performance.
Its shares tumbled 8 percent, after sinking at midday to a three-year low.
"We must close underperforming, low-volume stores that are draining resources of the company," president and chief executive Dave Edmondson, who along with the company's board spent most of the week defending errors in his resume disclosed in a Fort Worth Star-Telegram report.
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"Our concerns for some time have been, in more recent years, the execution of the business has been lousy," said Donald Trott, analyst with Jefferies & Co. "There is some concern over Edmondson, but has to do with how firmly he has his hands around the business."
The company's shares sank $1.57, or 8 percent, to close at $19.08 on the New York Stock Exchange. Shares reached as low as $18.80 in intraday trading, the lowest since Feb. 13, 2003.
Investors traded more than 10 million shares, nearly seven times the average daily volume.
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"Sales results were good in many low-margin, non-wireless categories; however, we experienced lower sales in high-margin categories," Edmondson said in a statement. "In addition, wireless sales and profits were below our expectations."
For the full year, the company earnings fell to $265.3 million, or $1.78 per share, from $337.2 million, or $2.08 per share. Revenue climbed to $5.08 billion from $4.84 billion.
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That's the full year. QED.
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John Navas - 18 Feb 2006 07:25 GMT >> Try again. They switched to Cingular because they were doing so poorly >> with [quoted text clipped - 7 lines] > >BTW- any credible eveidence to support your claim? <http://biz.yahoo.com/fool/060112/113708679513.html?.v=1>
It's been a tough year for the Shack. Almost a year ago to the day, the company said it was confident that it would see 20% earnings growth over 2004's results, but the euphoria was short-lived. Just two months later, the company's sales fell; it realized that it would miss its first-quarter forecasts, and possibly its full-year predictions. It's been dialing down expectations all year long. profits.
Your turn. :)
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GomJabbar - 18 Feb 2006 11:17 GMT The usual hot air.
Anonymous - 18 Feb 2006 16:13 GMT >The usual hot air. Navas provides three different independent sources URLs to back up his claims, and the best you can come up with is the above?
People can clearly see you for the lobotimized troll that you are. :)
Scott - 18 Feb 2006 16:39 GMT >>The usual hot air. > > Navas provides three different independent sources URLs to back up his > claims, and the best you can come up with is the above? They support nothing- not one of them deal with the sitaution at hand. You and John need to learn that just because the story is about Radio Shack, that does not mean the subject matter is directly tied to the topic of discussion.
If you disagree, please point out where either Cingular or Verizon is mentioned in those articles.
> People can clearly see you for the lobotimized troll that you are. :) And you are supposed to be what?
DecaturTxCowboy - 18 Feb 2006 18:33 GMT >> The usual hot air. > > Navas provides three different independent sources URLs to back up his > claims, and the best you can come up with is the above? So much for "credible sources" (one of his favorite stock replies).
Ans as Scott noted, those articles were about the CEO's resume issues and nothing about cellular sales.
Scott - 18 Feb 2006 16:41 GMT > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 22 lines] > > Your turn. :) Sorry- none apply. Just because they have the words 'Radio Shack' in them does not make them applicable. I notice that NONE of them mention cellular at all, and certainly don't mention Verizon or Cingular.
Nice try, Trollboy. Next time try to stick to the subject at hand.
Scott - 18 Feb 2006 16:46 GMT > <http://biz.yahoo.com/fool/060112/113708679513.html?.v=1> And John? One more thing- when trying to tout a great business decision made by a company, it is probably not the best approach to post articles questioning their ability to do so. It makes every decision they make look suspect. But that's fine- thanks for helping prove my point.
Moron.
Chris Sweeney - 20 Feb 2006 13:26 GMT OK so RadioShack only had a 5% sales growth and lower then expected profit from selling things with no profit like iPod. So what does this have to do with not selling Verizon??
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 20 lines] > > Your turn. :) John Navas - 21 Feb 2006 17:27 GMT Read it with a bit more care.
>OK so RadioShack only had a 5% sales growth and lower then expected >profit from selling things with no profit like iPod. So what does this [quoted text clipped - 24 lines] >> >> Your turn. :)
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Chris Sweeney - 20 Feb 2006 13:24 GMT RadioShack was not doing poorly with Cingular, they switched because the 5 year deal with Verizon was over and Verizon dind't want to pay any longer for RadioShack to sell their service. They currently feel that it is better for them to make the pie and eat it too. They are building new Verizon Stores like crazy. RadioShack and Verizon had a very successfull 5 years and nothing would have been better then for RadioShack and Verizon to renew for 10 more years but they went where the money was and Cingular had the money.
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 5 lines] > Try again. They switched to Cingular because they were doing so poorly with > Verizon. John Navas - 21 Feb 2006 17:29 GMT In fact 2005 was a bad year for Radio Shack in large part because of poor wireless sales with Verizon, as my citations make clear, which was undoubtedly a factor in the switch to Cingular that is part of the turnaround plan.
>RadioShack was not doing poorly with Cingular, they switched because the >5 year deal with Verizon was over and Verizon dind't want to pay any [quoted text clipped - 14 lines] >> Try again. They switched to Cingular because they were doing so poorly with >> Verizon.
 Signature Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
Scott - 22 Feb 2006 00:55 GMT > In fact 2005 was a bad year for Radio Shack in large part because of poor > wireless sales with Verizon, as my citations make clear, which was > undoubtedly > a factor in the switch to Cingular that is part of the turnaround plan. In fact, it was Verizon, not Radio Shack, that decided to not renew the agreement. Try again- if you guess enough times, you're bound to get the answer right every once in a while.
SMS - 22 Feb 2006 02:50 GMT >>In fact 2005 was a bad year for Radio Shack in large part because of poor >>wireless sales with Verizon, as my citations make clear, which was [quoted text clipped - 4 lines] > agreement. Try again- if you guess enough times, you're bound to get the > answer right every once in a while. With the sacking of David Edmondson, following the scandal, maybe Radio Shack will find a way to get Verizon back. Kind of what happened with Pixar and Disney after Eisner left. Everyone agrees that the loss of Verizon is having a big negative effect at Radio Shack. They did get stuck with some Verizon inventory, but this was a one-time thing that wouldn't have investors so jittery.
Unfortunately for Radio Shack, Verizon appears to want to cut way back on sales by third parties.
Jeremy - 18 Feb 2006 03:16 GMT "Scott" <how.do@you.do> wrote in message news:utednUgMqs1zFmveRVn->
> They are doing poorly because they replaced a popular seller with a poor > seller. The truth may never be revealed, but I continue to suspect that it was Verizon that gave the boot to Radio Shack.
Radio Shack's sales people really do not exhibit the product knowledge or expertise that reflect well on Verizon. Radio Shack salespeople are given a smattering of knowledge across broad product lines, not specialized training in matters related to the wireless industry. I don't think that Verizon was pleased with the image that Radio Shack was projecting.
Radio Shack's focus on "just make the damned sale" fits Cingular's corporate philosophy much more closely . . . :-)
Anonymous - 18 Feb 2006 06:21 GMT >> Radio Shack are cellular experts? Then why are they doing so poorly? :) > >Certainly more expert than you. They are doing poorly because they replaced >a popular seller with a poor seller. Sounds like they got a MBA at the University of Scott.
Scott - 18 Feb 2006 16:43 GMT >>> Radio Shack are cellular experts? Then why are they doing so poorly? >>> :) [quoted text clipped - 4 lines] > > Sounds like they got a MBA at the University of Scott. I'll put mine up against your Hamburger University diploma anytime. Oh wait- you never made it out of high school, did you? Now, we can go back and forthe like this, or you could TRY to contribute something useful. I'm pretty sure I know which way you'll go.
Your turn, Skippy.
Jeri - 18 Feb 2006 19:11 GMT >> What I actually said is that's not surprising, and that it's a bit early >> to [quoted text clipped - 16 lines] > > Always do. The Fort Worth Star-Telegram in today's issue (Sat) reported that Radio Shack is closing 700 stores - the problems previously mentioned in this thread about the bogus degrees, education of this Edmonson guy are part of the problem and he hasn't helped with turning this company around but he also has an arrest for DWI this past year that he has to go to court on next month, he also has two other arrests in previous years for the same offense but they were dismissed for a technicality and he was given deferred adjudication for one - - editorials in the paper the past week are calling for his immediate resigning or firing - take this for what is is worth but I live here and there is mucho stuff not yet reported and divulged on this matter - plus he is undergoing a very nasty divorce from his soon to be ex-wife which is being said will do further harm to his character etc.. You can google the Star-Telegram paper for the link - haven't had my coffee yet and I am lazy on this Saturday, icy morning in Tarrant County Texas.( 85 degrees Thursday 17 and ice today) Also, articles the entire week in the ST-will led substance to what I am writing here.
Jeremy - 18 Feb 2006 01:32 GMT > >From Forbes "People To Watch > The Week Ahead: Feb. 13-17" [quoted text clipped - 6 lines] > > http://www.forbes.com/markets/commodities/2006/02/10/twx-icahn-playboy-cx_vc_021 1peopletowatch.html As a former Radio Shack store manager, in a previous life, I understood well that the company had a reputation for selling cheap knockoff merchandise (especially stereo components) at prices that were almost the same as for the good stuff.
In the 1970s they were selling "illegal" telephone equipment, designed to be used in violation of then-in-effect prohibitions against connecting "foreign attachments" to the Bell System network. Later that decade, they did a big business in CB Radios ("Breaker, breaker, good buddy!") but their equipment was not up to the standards of manufacturers like Johnson Radio. In the eighties they got into the computer business, with their "TRS-80" computer, that used a cassette recorder as a precursor to the hard drive. They even opened computer stores across America that specialized in selling only products from their computer line. The stores failed, and they were closed when Americans began to buy mainstream brand computer gear, at lower prices, from retailers such as COMP-USA and Egghead.
In the late 80s, Radio Shack tried to get into the telephone business, selling key systems to small businesses, right after divestiture. At the same time, a large number of smaller retail stores began offering less-expensive solutions and AT&T was aggressively marketing bigger PBXes to larger businesses. Even Sears & Roebuck had a telephone mini-catalog, featuring AT&T phones! So, as always, Radio Shack was squeezed on both ends--they couldn't compete pricewise with the more agile small dealer-installers on the low end and they did not have the reputation or the engineering/technical resources to offer larger businesses a viable alternative to AT&T and GTE, who were marketing aggressively.
When I worked for Radio Shack, they still offered consumers in small towns a place to go to buy electronic gear. But then Radio Shack began an exodus from Main Street to the shopping malls--where they were blasted by competition from AT&T Phone Stores, Audio dealers like Sam Goody (they sold some excellent stereo equipment back then), and even software stores like Babbages.
They are a good source when one needs a roll of telephone wire, or a can of tuner cleaner (do they still make that? Are there any tuners that need contact cleaner any more?), but they really have lost any reputation for offering state-of-the-art merchandise. Many of their customers are more sophisticated than their employees--and customers can get better stuff at the big-box stores. Even Wal-Mart has more and better choices these days.
The times have changed. Radio Shack has become irrelevant. Competitors like Lafayette Electronics closed their doors. Another competitor, Allied Radio, merged with Radio Shack to become "Allied Radio Shack" circa 1970, then the name and the famous Allied catalog disappeared. Radio Shack was, at one time, the only game in town in many small towns across America, but today's consumers can get their electronics from all sorts of retailers, not to mention online. Radio Shack can't make it selling small electronic parts, like capacitors and telephone jacks, while paying today's shopping mall rents.
And just HOW does the new CEO of Radio Shack plan on getting customers to come in and sign up for all those Cingular phones? Here is what the article says:
"He just signed off on a plan to pump up wireless sales, which calls for people signing up at Radio Shack to receive free AMBER alerts on their wireless handsets."
Another bright idea! Sell a million phones, by enticing people to come in for "free AMBER alerts!" Oh yeah! That'll bring 'em in by the truckload!
Someone at Verizon once told me that the Radio Shack accounts were the most troublesome of all. Poor payment records, lots of complaints that store personnel made false sales claims, etc. The question is, might it have been that Verizon dumped Radio Shack, and not the other way around?
Cingular and Radio Shack--now THERE'S a combination guaranteed to "raise the bar!"
John Navas - 18 Feb 2006 01:51 GMT >[SNIP] Please, please give it a rest.
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SMS - 19 Feb 2006 08:50 GMT > The times have changed. Radio Shack has become irrelevant. Competitors > like Lafayette Electronics closed their doors. Another competitor, Allied [quoted text clipped - 5 lines] > parts, like capacitors and telephone jacks, while paying today's shopping > mall rents. The Allied catalog is back. Just ordered some components from them. Too bad about Lafayette, I used to go to their store. Also Olson Electronics was a great hobbyist store and catalog.
SMS - 18 Feb 2006 03:58 GMT >>From Forbes "People To Watch > The Week Ahead: Feb. 13-17" [quoted text clipped - 6 lines] > > http://www.forbes.com/markets/commodities/2006/02/10/twx-icahn-playboy-cx_vc_021 1peopletowatch.html Yes, just talk to a Radio Shack franchisee and you'll get an earful of their decline in sales after Verizon was dropped in favor of Cingular. Verizon was very popular and drove a lot of sales to Radio Shack, but Radio Shack was pretty demanding in terms of what they wanted from the carriers whose products they sold. Verizon was not upset that Radio Shack switched to Cingular. Verizon has picked up much better resellers such as Costco and Circuit City.
John Navas - 18 Feb 2006 07:11 GMT >Yes, just talk to a Radio Shack franchisee and you'll get an earful of >their decline in sales after Verizon was dropped in favor of Cingular. So you say. Any proof? Or just the usual hot air?
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Jeremy - 18 Feb 2006 14:05 GMT >>>From Forbes "People To Watch >> The Week Ahead: Feb. 13-17" [quoted text clipped - 14 lines] > switched to Cingular. Verizon has picked up much better resellers such as > Costco and Circuit City. I didn't know that Radio Shack still had franchisees! When I was with them, the company was phasing them out, by refusing to renew their contracts as they expired.
Circuit City they ain't!
SMS - 18 Feb 2006 16:28 GMT > I didn't know that Radio Shack still had franchisees! When I was with them, > the company was phasing them out, by refusing to renew their contracts as > they expired. About 1/3 of the stores are not company owned.
From about age 10 I was a loyal Radio Shack customer, as I was very into building electronics projects and they used to carry a lot of components. Bought my first cell phone at Radio Shack.
It's sad to see mismanagement causing such a decline in the company. The Cingular fiasco is just one more mis-step.
You can't get much clearer than "The company has taken a bigger sales hit than expected from its decision to dump Verizon Wireless last year in favor of Cingular as its main provider of wireless service, a big profit driver."
I wonder if there is an exclusivity clause or an escape clause in the deal between the two companies. Radio Shack is going to have to at least add Verizon, even if they are obligated to carry Cingular for ten years, but now Verizon will play hardball on the terms.
GomJabbar - 18 Feb 2006 16:42 GMT Anonymous wrote:
>> The usual hot air.
> Navas provides three different independent sources URLs to back up his > claims, and the best you can come up with is the above?
> People can clearly see you for the lobotimized troll that you are. :) Sorry, I'm not such a windbag as Navas. I suppose I am trolling the Quintessential Troll. You will notice I am not alone. He just seems to bring out the troll in many of us. It must be his comportment. LOL
The more recent report from Forbes stands on it's own. Navas is spinning old news.
John Navas - 21 Feb 2006 17:40 GMT >> I didn't know that Radio Shack still had franchisees! When I was with them, >> the company was phasing them out, by refusing to renew their contracts as >> they expired. > >About 1/3 of the stores are not company owned. Actually 1/4.
>It's sad to see mismanagement causing such a decline in the company. The > Cingular fiasco is just one more mis-step. Because it ran counter to your personal agenda.
>You can't get much clearer than "The company has taken a bigger sales >hit than expected from its decision to dump Verizon Wireless last year >in favor of Cingular as its main provider of wireless service, a big >profit driver." Radio Shack actually switched from Verizon to Cingular because of bad Verizon sales in 2005.
>I wonder if there is an exclusivity clause or an escape clause in the >deal between the two companies. Radio Shack is going to have to at least >add Verizon, even if they are obligated to carry Cingular for ten years, >but now Verizon will play hardball on the terms. I'm not holding my breath.
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Scott - 22 Feb 2006 00:55 GMT > Radio Shack actually switched from Verizon to Cingular because of bad > Verizon > sales in 2005. Rubbish.
cledus - 18 Feb 2006 17:26 GMT >>From Forbes "People To Watch > The Week Ahead: Feb. 13-17" [quoted text clipped - 6 lines] > > http://www.forbes.com/markets/commodities/2006/02/10/twx-icahn-playboy-cx_vc_021 1peopletowatch.html I don't understand this. I thought that RS sold Verizon services through the end of last year. The Cingular deal didn't pick up until the first of the year as far as I understood. So maybe Edmondson is saying that Cingular impacted their 4Q05 earnings because RS slacked off promoting Verizon in anticipation of getting Cingular products. Or is he commenting on the first 6 weeks of the new year? Or maybe he is fishing for a way to excuse his poor results from last year??
Jeremy - 18 Feb 2006 19:30 GMT >>>From Forbes "People To Watch >> The Week Ahead: Feb. 13-17" [quoted text clipped - 14 lines] > on the first 6 weeks of the new year? Or maybe he is fishing for a way to > excuse his poor results from last year?? I wasn't even aware that Verizon (or any other wireless service provider, for that matter) was so powerful a profit center for Radio Shack. Here in Philadelphia I can buy wireless directly from company-owned stores. Every carrier has them. Not to mention kiosks at every shopping mall. Also at Wal-Mart, BJ's Wholesale Club, Best Buy, Circuit City and any number of independent wireless agents. I frankly didn't even realize that Radio Shack was a Verizon agent.
If Radio Shack's revenue is riding upon its being able to sell wireless service for another company, they are, indeed, in deep do-do. And, when I was a store manager, it was well-known that most RS customers were males. I just can't see how a sales campaign focusing on AMBER Alerts is going to motivate Joe Sixpack to dash off and buy a cell phone from his local Radio Shack . . .
I am still inclined to believe that Verizon dumped Radio Shack, because there were more effective alternative dales channels available. Radio Shack customers are typically motivated to walk into the store because they need some electronic component and if they end up buying wireless service, it is as an afterthought. The customers that are serious (i.e., "big-ticket") buyers are not going to be shopping at Radio Shack--they're going to be found at Best Buy, Circuit City or even Wal-Mart, where they will find a broader selection, better-known manufacturers and lower prices.
Why would Verizon want their name and reputation associated with a second-tier retail chain like Radio Shack's?
Chris Sweeney - 20 Feb 2006 13:36 GMT > I am still inclined to believe that Verizon dumped Radio Shack, because > there were more effective alternative dales channels available. Radio Shack [quoted text clipped - 7 lines] > Why would Verizon want their name and reputation associated with a > second-tier retail chain like Radio Shack's? First off RadioShack is the largest wireless retailer in the US and 2nd in the world. RadioShack has a very fine selection of wireless phones and often the BEST prices of anyone including Verizon Stores. They get much better prices moving so many. Just because you didn't shop there does not mean that serious price shoppers didn't. If you were serious in pricing, then you would have often found better deals at RadioShack on the phone.
Jeremy - 20 Feb 2006 15:08 GMT >> I am still inclined to believe that Verizon dumped Radio Shack, because >> there were more effective alternative dales channels available. Radio [quoted text clipped - 13 lines] > First off RadioShack is the largest wireless retailer in the US and 2nd > in the world. What is your source for this information?
John Navas - 21 Feb 2006 17:42 GMT >> First off RadioShack is the largest wireless retailer in the US and 2nd >> in the world. > >What is your source for this information? Published research reports.
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Scott - 22 Feb 2006 00:56 GMT > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 8 lines] > > Published research reports. Sorry- none of the trade reports indicate this. Try again.
DecaturTxCowboy - 22 Feb 2006 05:49 GMT > Published research reports. Sorry, that alone is not credible evidence. Could you provide a link to your information so that we can review it.
Thurman - 22 Feb 2006 15:33 GMT >> Published research reports. > > Sorry, that alone is not credible evidence. Could you provide a link to > your information so that we can review it. CNet's unscientific poll included with their cellular newsletter this morning polled readers on their service provider: Verizon 27% Cingular 27% Sprint/Nextel 16% T-Mobile 11% Other 10% Alltel 4% Don't have a cell phone 4% Metro PCS 0%
I'm surprised Verizon was even with Cingular. I only work with cellular data. The four states surrounding TX have very poor data coverage by Verizon.
Immediately this is biased because it's a real-time poll. I replied at 8am TX time, so the West Coast was just waking up. It will be interesting to compare at 6pm.
DecaturTxCowboy - 22 Feb 2006 21:11 GMT >>> Published research reports. >> >> Sorry, that alone is not credible evidence. Could you provide a link to >> your information so that we can review it.
> Immediately this is biased because it's a real-time poll. I replied at 8am > TX time, so the West Coast was just waking up. It will be interesting to > compare at 6pm. Not sure if that would be considered a published report like Navas was alluding, much less truly valid. Industry magazines are bit better than some telephone poll.
SMS - 20 Feb 2006 13:56 GMT > I am still inclined to believe that Verizon dumped Radio Shack, because > there were more effective alternative dales channels available. Verizon would have been happy to keep Radio Shack, but not on the terms Radio Shack demanded. As someone else mentioned, Radio Shack thought that they could get Verizon to buckle under by threatening to go to Cingular, but Verizon didn't really need Radio Shack as much as Radio Shack thought they did.
I'd never buy a phone at Radio Shack. The prices are sometimes lower than Verizon stores, but higher than other independent resellers. Radio Shack was kind of like those mall kiosks where they are trying to get people to switch providers are renew contracts for a new phone, but few customers walked in there expecting to buy a phone, unless it was some stupendous promotion that was advertised in the newspaper.
Jeremy - 20 Feb 2006 15:14 GMT >> I am still inclined to believe that Verizon dumped Radio Shack, because >> there were more effective alternative dales channels available. [quoted text clipped - 11 lines] > walked in there expecting to buy a phone, unless it was some stupendous > promotion that was advertised in the newspaper. When wireless was in its infancy, Radio Shack might have been an important sales channel, because they had the real estate in Small Town America. But today, when wireless has already passed the critical mass point and anyone can get a wireless phone from numerous sources, including online, Radio Shack's impact on new wireless sign-ups no longer has the impact.
It is the same with all those independent sales agents that proliferated in the early days of analog cellular. Where are they now? When AT&T Wireless first initiated service in Philadelphia, we had tons of those guys, and now many of them are gone. Same with the "A" carrier here (Metrophone, later Cellular One, later Cingular). The independent shops that were peppered across every highway have slowly disappeared, replaced by the kiosks that are in every shopping center, and big box retailers like Best Buy and even Wal Mart.
John Navas - 21 Feb 2006 17:43 GMT >When wireless was in its infancy, Radio Shack might have been an important >sales channel, because they had the real estate in Small Town America. But >today, when wireless has already passed the critical mass point and anyone >can get a wireless phone from numerous sources, including online, Radio >Shack's impact on new wireless sign-ups no longer has the impact. That's dead wrong, as published research reports make clear.
 Signature Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
John Navas - 21 Feb 2006 17:41 GMT >I wasn't even aware that Verizon (or any other wireless service provider, >for that matter) was so powerful a profit center for Radio Shack. ... It is.
 Signature Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
Tropical Haven - 19 Feb 2006 15:16 GMT >>> From Forbes "People To Watch >> [quoted text clipped - 15 lines] > Or is he commenting on the first 6 weeks of the new year? Or maybe he > is fishing for a way to excuse his poor results from last year?? Their 2005 fiscal year doesn't necessarily end on December 31.
John Navas - 21 Feb 2006 17:43 GMT >>>> From Forbes "People To Watch >>> [quoted text clipped - 16 lines] > >Their 2005 fiscal year doesn't necessarily end on December 31. It did.
 Signature Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
Chris Sweeney - 20 Feb 2006 13:33 GMT Even though the stores were still carrying Verizon until Dec 31 they still had to cut down on inventory to they were not stuck with it come Jan 1. On top of that once consumers found out they were not going to get service from RadioShack after Jan1 they didn't want to buy phones from there in December either. Would you buy a phone from someone you knew was closing shop next month?
>>> From Forbes "People To Watch >> The Week Ahead: Feb. 13-17" [quoted text clipped - 14 lines] > he commenting on the first 6 weeks of the new year? Or maybe he is > fishing for a way to excuse his poor results from last year?? John Navas - 21 Feb 2006 17:41 GMT >>>From Forbes "People To Watch >> The Week Ahead: Feb. 13-17" [quoted text clipped - 12 lines] >saying that Cingular impacted their 4Q05 earnings because RS slacked off >promoting Verizon in anticipation of getting Cingular products. ... Yep.
 Signature Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
Jeri - 22 Feb 2006 01:33 GMT >>I don't understand this. I thought that RS sold Verizon services >>through the end of last year. The Cingular deal didn't pick up until [quoted text clipped - 3 lines] > > Yep. Edmonson resigned today (under fire) so Radio Shack will be looking for a new CEO - source is Fort Worth Star Telegram.
Your Name Here - 22 Feb 2006 01:49 GMT He's being hired by Cingular
>>> I don't understand this. I thought that RS sold Verizon services >>> through the end of last year. The Cingular deal didn't pick up until [quoted text clipped - 5 lines] > Edmonson resigned today (under fire) so Radio Shack will be looking for a > new CEO - source is Fort Worth Star Telegram. SMS - 22 Feb 2006 00:36 GMT > I don't understand this. I thought that RS sold Verizon services > through the end of last year. The Cingular deal didn't pick up until [quoted text clipped - 3 lines] > he commenting on the first 6 weeks of the new year? Or maybe he is > fishing for a way to excuse his poor results from last year?? No, the earnings that are being impacted are the current earnings for 1Q CY2006.
They were actively selling Verizon up until the end of 2005. Radio Shack was doing well selling Verizon, at least in terms of wireless sales.
Radio Shack managers and franchisees are livid over the dropping of Verizon.
John Navas - 22 Feb 2006 01:21 GMT >> I don't understand this. I thought that RS sold Verizon services >> through the end of last year. The Cingular deal didn't pick up until [quoted text clipped - 6 lines] >No, the earnings that are being impacted are the current earnings for 1Q > CY2006. Try 2005.
>They were actively selling Verizon up until the end of 2005. Radio Shack >was doing well selling Verizon, at least in terms of wireless sales. Just the opposite:
<http://biz.yahoo.com/fool/060112/113708679513.html?.v=1> Motley Fool RadioShack Losing Power
It's been a tough year for the Shack. Almost a year ago to the day, the company said it was confident that it would see 20% earnings growth over 2004's results, but the euphoria was short-lived. Just two months later, the company's sales fell; it realized that it would miss its first-quarter forecasts, and possibly its full-year predictions. It's been dialing down expectations all year long.
Never let facts get in your way, right? ;)
>Radio Shack managers and franchisees are livid over the dropping of Verizon. So you (and only you) say, with nothing to back it up.
 Signature Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
Scott - 22 Feb 2006 03:28 GMT >>Radio Shack managers and franchisees are livid over the dropping of >>Verizon. > > So you (and only you) say, with nothing to back it up. Ummmm- did you even bother reading the article in the first post? Of course not- that would require you admitting you were wrong.
It must suck to have such low self-esteem.
SMS - 22 Feb 2006 07:24 GMT > Ummmm- did you even bother reading the article in the first post? Of course > not- that would require you admitting you were wrong. > > It must suck to have such low self-esteem. The funny thing is, the analysts believe that ultimately the switch by Radio Shack will be a positive. This is because the low churn of Verizon and Sprint resulted in lower repeat sales from customers changing between carriers. The combination of higher margins on Cingular sales, and higher churn, will increase earnings in the long term because these will offset the lower number of new sign-ups.
John Navas - 22 Feb 2006 14:43 GMT >> Ummmm- did you even bother reading the article in the first post? Of course >> not- that would require you admitting you were wrong. [quoted text clipped - 7 lines] >and higher churn, will increase earnings in the long term because these >will offset the lower number of new sign-ups. You're really reaching with this latest silly invention!
 Signature Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
Jeremy - 22 Feb 2006 17:05 GMT > The combination of higher margins on Cingular sales, and higher churn, > will increase earnings in the long term because these will offset the > lower number of new sign-ups. That might be thwarted if Cingular has a provision in their agreement with Radio Shack that cuts back or even eliminates commissions on new customers that do not stay with Cingular for a set minimum term, or who are credit write-offs.
I wonder if those hated "activation fees" don't end up going to the sales agent, in the form of commissions?
Regardless of the facts (most of which will remain confidential and won't be openly disclosed), it is troubling that Radio Shack should be so reliant upon commissions from the sale of wireless services. That suggests that they are unable to stand on their own two feet by selling their own product line. What does Radio Shack get, in the form of repeat business, from the customers to whom they sold wireless services? Take the Verizon arrangement, as an example. Will Radio Shack get recurring revenue when those Verizon customers sign up for a new term agreement in two years? Probably not. So Radio Shack expended their resources to derive a one-time commission, and I don't see how that helped cement their relationship with those customers to get them to come back.
If the wireless commissions were the frosting on the cake, I'd say that was fine. But, judging from the published reports, it appears that Radio Shack is dependent upon those commissions in order to achieve their revenue projections. That does not bode well for them.
Eventually the wireless carriers will phase out their independent agents, when virtually everyone has wireless service, and where will that leave Radio Shack? One does not go to an independent sales agent to obtain wireline phone service, or gas or electric service. With wireless, one can set up an account over the phone and have the phones delivered overnight. Major metropolitan areas will have stores owned by the carriers, where transactions can be completed over-the-counter.
But, remember when AT&T had Phone Stores everywhere? They soon discovered that the cost of renting all that real estate, paying employees and covering overhead, just wiped out the profits they got from selling and renting telephones. Once wireless goes from being a hot product to becoming a mature product, the stores and the agents will go. It's just a matter of time.
Radio Shack needs to determine if their product line--which was once unique--still justifies the expense that all those little stores incur, as opposed to the big-box concept that has been embraced by Circuit City and Best Buy. I think that the business model of lots of small stores, each with relatively low sales volume, is one that runs against the tide. Too many employees, too many real estate leases, too many liability insurance policies, too many utility accounts, too many products in inventory spread out over lots of stores, too many local store managers, too many headaches.
The changing retail climate just may be killing off Radio Shack.
SMS - 23 Feb 2006 00:05 GMT >>The combination of higher margins on Cingular sales, and higher churn, >>will increase earnings in the long term because these will offset the [quoted text clipped - 4 lines] > that do not stay with Cingular for a set minimum term, or who are credit > write-offs. That's an issue that all carriers deal with. The termination fee discourages people from leaving, if it's collectable, and people with good credit are unlikely to risk a hit on their credit report.
> I wonder if those hated "activation fees" don't end up going to the sales > agent, in the form of commissions? I think they go to the carrier. Not all resellers charge activation fees, i.e. Costco's deal with Sprint, T-Mobile, and Verizon, eliminates them.
> Regardless of the facts (most of which will remain confidential and won't be > openly disclosed), it is troubling that Radio Shack should be so reliant > upon commissions from the sale of wireless services. That suggests that > they are unable to stand on their own two feet by selling their own product > line. Yes, that's exactly what it says. They have a lot of high rent locations that they can't support without a lot of wireless sales. Which is why they are a closing so many stores.
DecaturTxCowboy - 22 Feb 2006 05:50 GMT > Never let facts get in your way, right? ;) <SNICKER>
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