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Cellular Phone Forum / Providers / Cingular / February 2006"Due to the recent change in your rate plan, we are unable to display usage information until after your next billing cycle begins on 02/26/06 "
What the hell does this mean? I didn't change my rate plan! Cingular hasn't notified me of any rate change! > What the hell does this mean? > I didn't change my rate plan! > Cingular hasn't notified me of any rate change! I'm wondering the same thing. I've been getting the same message on some of my bills for the past several months w/r to the data summary. But only in some months; in other months it lists my usage with no problem. Here's the message I'm getting right now: --------- "Due to the recent change in your rate plan, we are unable to display usage information until after your next billing cycle begins". ------ What's all this about?. Cordially, Iopsy ---------------- I assume you guys have asked Cingular? Fred >> What the hell does this mean? >> I didn't change my rate plan! [quoted text clipped - 12 lines] > Iopsy > ---------------- lol.... did the amount of you bill change? T >I assume you guys have asked Cingular? > [quoted text clipped - 16 lines] >> Iopsy >> ---------------- >I assume you guys have asked Cingular? > >Fred Why do that when you can grousein the newsgroups about it?!?! <G> subdude >>> What the hell does this mean? >>> I didn't change my rate plan! [quoted text clipped - 12 lines] >> Iopsy >> ---------------- I almost always get that message around the change of a billing cycle. Normally 2-3 days later it's back to normal. It will also do that if you have almost any change to your plan, it what appears to be any form or fashion. When I went from 200 txt messages to 1000, I started getting that message until the next billing cycle. Not sure why that would be too complicated for the system to understand. limit was 200 now it's 1000. Guess the systems are very dynamic in that regards It really does amaze me at times with has automated as everything is, that we still have to wait 30 days for everything to "Catch-up" > What the hell does this mean? > I didn't change my rate plan! > Cingular hasn't notified me of any rate change! Thanks for the info.... To answer some of the questions above- of coursde, I called Cingular - the third time requested a supervisor who just added 700 minutes to my rollover, but didn't have an answer to the problem - told me that there was a change to my account that was the cause (turn on international) - I told her that I just did that with the second call after the problem started - she had no answer.......... When I suggeested that the problem started after being on the road for a month, she told me about the 180 days billing liability............... the January cutoff came, reset did not happen, hard copy was sent to me - no change in billing Cingular either knows and chooses not to tell me or customer support hasn't a clue... probably the later... regards, Watashi.wa.ichiban > When I suggeested that the problem started after being on the road for > a month, she told me about the 180 days billing > liability............... The 180 day what???  Signature-Ernie- "There are only two kinds of computer users -- those who have suffered a catastrophic hard drive failure, and those who will." Have you done your backup today? I think it boils down to an excuse for Cingular to hide your bill from you in the hopes of collecting overage charges. I am not sure the other carriers are any better though. > I think it boils down to an excuse for Cingular to hide your bill from > you in the hopes of collecting overage charges. I am not sure the > other carriers are any better though. When I had this, I was in a month where I didn't come close to my limit. I've only gone over once, though last month I came within about 8 minutes of using up my time. |
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