 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussion Groups General General TopicsGSMBluetoothProviders AlltelATT WirelessCingularFidoNextelSprint PCST-MobileVerizonManufacturers EricssonNokiaMotorolaCountry Specific Australian GroupUK GroupRelated Topics PocketPCPalmMore Topics ... |
Cellular Phone Forum / Providers / Cingular / February 2006cingular data connection problems
I had a Nokia 6620 and subscribed to Cingular's 5 meg data plan for $9.99/month. No problems. I then replaced the 6620 with a PDA (6515), dropped my SIM in, had no problems. Today I called Cingular and asked them to upgrade my 5 meg plan to unlimited for $19.99. They did that and I can no longer connect to GPRS. So before I call Cingular (and they try and force me to take the PDA plan for $39.99/mo when the $9.99 was working fine for me) I thought I'd try here. Is it possible Cingular pushed new GPRS settings to my phone (without my phone giving any indication of it?) Anyway, my settings currently are: GPRS Cingular Modem: Cellular Line (GPRS) Access point: WAP.CINGULAR Username: WAP@CINGULARGPRS.COM Password: (dunno, just shows asterisks) Domain: (none) Use server assigned IP Use server assigned DNS >I had a Nokia 6620 and subscribed to Cingular's >5 meg data plan for $9.99/month. No problems. [quoted text clipped - 22 lines] >Use server assigned IP >Use server assigned DNS See the FAQ below for correct settings.  SignatureBest regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ> nm, problem solved with a soft reset. >I had a Nokia 6620 and subscribed to Cingular's > 5 meg data plan for $9.99/month. No problems. [quoted text clipped - 22 lines] > Use server assigned IP > Use server assigned DNS > They did that and I can no longer connect to GPRS. Did you power cycle the phone? It seems that I had to do that. It needs to re-register with the network. If that isn't it, call and ask what features are on your account. I have had items like voicemail disappear when other changes were made. There's something not quite solid in the features selection routine. I log on to cingular.com and check my features before and after any session with customer service, and it's not a bad idea to check again a couple of days later. I print the list to a pdf file named for the time and date, for future reference. I asked to change voice plans, and then changed my mind when I realized that the billing wouldn't be the way I need it to be. When they reverted, they somehow changed me from MEdiaNet Unlimited to MEdiaWorks. That seems like a scribble on paper and remember kind of error, as if all of the features were wiped out and manually restored. Because of that change, I would have had data overage charges if _I_ hadn't caught the error. Fortunately I didn't overrun the pro-rated portion of my 5MB/Month allotment during that couple of days. Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 > Because of that change, I would have had data overage charges if _I_ > hadn't > caught the error. Fortunately I didn't overrun the pro-rated portion of > my > 5MB/Month allotment during that couple of days. There's a good lesson here, wish I had done that because while I mentioned here that I have the 5meg plan, they told me today I had a 1 meg plan. I know I ordered 5meg and I know I saw it online at one point. When this months bill comes it's going to be fun because I know I went way way way over 1 meg (and I'm sure over 5 meg as well) with the new phone while on vacation. I'm not sure what they charge per KB but there's 4000 of them that I shouldn't be charged for. My company will reimburse me, but still...... Hopefully one of my paper bills shows 5meg somewhere. > There's a good lesson here, wish I had done that because while I mentioned > here that I have the 5meg plan, they told me today I had a 1 meg plan. I > Hopefully one of my paper bills shows 5meg somewhere. Not on paper, but there is a log of changes that customer service can examine. It might show 5mb and the change dates, although the comments are guaranteed to be skimpy. They might mutter something about the data that you are using being an obvious sign of tethering. You might point out that www.google.com/glm can eat up .5 MB per usage on a phone. I deliberately ordered the 1MB plan because it is "unlimited for the first month", intending to upgrade at the end of the first month. They showed that I had 1mb turned on, and then turned off because it conflicted with another feature that I had. I said that was their fault, not mine. Then they said it was only 1mb, not unlimited, which would have given me 2mb for the month. When I pointed out that the unlimited free month should have applied, they credited the entire amount. That was good for a $107 credit, and I have monitored them pretty closely since then. Signature--- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 >> There's a good lesson here, wish I had done that because while I >> mentioned [quoted text clipped - 20 lines] > --- > Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5 The woman claimed that her log showed that I had been 1 meg since last April and it didn't go back any further. To be honest, I don't think I even HAD data service last April. In any event I started out with a 5 meg plan for (I think it was) $15 or $20 then saw a post in here about how it should cost $9.95 and called and had them change it. Oh well, I'm going to dig this unlimited thing. I'd love to try the Google local thing, but I'm trying to find out if there is a version that will run on my 240x240 display on WM2003 (it's java based, so it should only be the display that's an issue). > > Because of that change, I would have had data overage charges if _I_ > > hadn't [quoted text clipped - 11 lines] > still...... > Hopefully one of my paper bills shows 5meg somewhere. The reps should be able to look into your account history and see what you were on and when the change was made and correct the error >> > Because of that change, I would have had data overage charges if _I_ >> > hadn't [quoted text clipped - 17 lines] > The reps should be able to look into your account history and see what you > were on and when the change was made and correct the error They should, but as I mentioned in another post, the woman said as far as she could tell, I was on the 1 meg since last April and the records didn't go back any further than that :(. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.