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Cellular Phone Forum / Providers / Cingular / April 2006

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Is CSD gone in Dallas?

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Jud Hardcastle - 26 Mar 2006 15:48 GMT
I've been able to use CSD on my GAIT plan since I got the plan and the
Nokia 6340i--don't use it very much but it's nice to have for checking
email on the road via IR with a pda (dialing my normal ISP).  Since the
last time I used it, probably a month ago, and now it seems to be
*gone*.  Now getting a "no carrier detected" message on the pda.  Has
anybody else lost it or is it just me (gotta collect some ammunition
before trying to get to a CSR that even knows what it is much less
knowing that it was included in the old plan)?
Signature

Jud
Dallas TX USA

jay - 28 Mar 2006 00:37 GMT
You have to call them up and ask for CSD or Circuit Switched Data.   It
costs $3.99 a month.  It shows up on the bill as "Wireless Internet"

Last time I checked, the feature could no longer be added to an account here
in metro Atlanta, so it may not be available in other cities.

> I've been able to use CSD on my GAIT plan since I got the plan and the
> Nokia 6340i--don't use it very much but it's nice to have for checking
[quoted text clipped - 4 lines]
> before trying to get to a CSR that even knows what it is much less
> knowing that it was included in the old plan)?
Zeng - 28 Mar 2006 05:37 GMT
>I've been able to use CSD on my GAIT plan since I got the plan and the
>Nokia 6340i--don't use it very much but it's nice to have for checking
[quoted text clipped - 4 lines]
>before trying to get to a CSR that even knows what it is much less
>knowing that it was included in the old plan)?

Jud,
Are you attempting that while on GSM or TDMA?  (since you said you're
using the 6340i GAIT phone)

They've been doing a fair amount of rehoming the BSCs to whatever the
'foundation' happens to be--either a BLU MSC or ORG.  It would be
helpful to find out if that was recently done.  This network
integration is taking place on both TDMA and GSM 'sides of the house'
so your answer will affect some possible causes.

Zeng
Jud Hardcastle - 28 Mar 2006 15:47 GMT
> >I've been able to use CSD on my GAIT plan since I got the plan and the
> >Nokia 6340i--don't use it very much but it's nice to have for checking
[quoted text clipped - 16 lines]
>
> Zeng

GSM. I had them re-add CSD yesterday (at $4 since they said it was never
officially included in the plan) but it still doesn't work this morning.
A friend with the same phone and Cingular GAIT plan still has it so it
is something in the account.
Signature

Jud
Dallas TX USA

John Navas - 28 Mar 2006 19:13 GMT
>> >I've been able to use CSD on my GAIT plan since I got the plan and the
>> >Nokia 6340i--don't use it very much but it's nice to have for checking
[quoted text clipped - 21 lines]
>A friend with the same phone and Cingular GAIT plan still has it so it
>is something in the account.

I've just noticed that it's not working for me here in Northern California.
I'm not yet sure if it's a local problem, something to do with my account, or
a general phaseout (that I've been expecting).

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Best regards,        SEE THE FAQ FOR CINGULAR WIRELESS AT
John Navas          <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

Ernie Klein - 28 Mar 2006 20:49 GMT
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
[quoted text clipped - 27 lines]
> I'm not yet sure if it's a local problem, something to do with my account, or
> a general phaseout (that I've been expecting).

It is working fine for me, here in Redwood City at 11:47AM both to ISPDA
and off net to my ISP.

Signature

-Ernie-

"There are only two kinds of computer users -- those who have
suffered a catastrophic hard drive failure, and those who will."

            Have you done your backup today?

John Navas - 28 Mar 2006 23:01 GMT
>> >> >I've been able to use CSD on my GAIT plan since I got the plan and the
>> >> >Nokia 6340i--don't use it very much but it's nice to have for checking
[quoted text clipped - 28 lines]
>It is working fine for me, here in Redwood City at 11:47AM both to ISPDA
>and off net to my ISP.

Do you have Data Connect or MEdia?

Signature

Best regards,        SEE THE FAQ FOR CINGULAR WIRELESS AT
John Navas          <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

Ernie Klein - 29 Mar 2006 01:34 GMT
In article
<lniWf.643595$qk4.375301@bgtnsc05-news.ops.worldnet.att.net>,

> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
[quoted text clipped - 41 lines]
>
> Do you have Data Connect or MEdia?

No.  CSD only.  (Dial up my ISP at 9600bps)

Signature

-Ernie-

"There are only two kinds of computer users -- those who have
suffered a catastrophic hard drive failure, and those who will."

            Have you done your backup today?

John Navas - 29 Mar 2006 01:36 GMT
>In article
><lniWf.643595$qk4.375301@bgtnsc05-news.ops.worldnet.att.net>,
[quoted text clipped - 44 lines]
>
>No.  CSD only.  (Dial up my ISP at 9600bps)

That may be the difference.  I just have the old MEdia Works Unlimited, which
included CSD, but that might have changed.

Signature

Best regards,        SEE THE FAQ FOR CINGULAR WIRELESS AT
John Navas          <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

Jud Hardcastle - 05 Apr 2006 00:03 GMT
> > >I've been able to use CSD on my GAIT plan since I got the plan and the
> > >Nokia 6340i--don't use it very much but it's nice to have for checking
[quoted text clipped - 21 lines]
> A friend with the same phone and Cingular GAIT plan still has it so it
> is something in the account.

Ok, after finally getting to talk to a real tech instead of a CSR they
got it reprovisioned and it's working again.  He said they were running
some "scripts" against accounts about the time I lost it--whatever that
means.
Signature

Jud
Dallas TX USA

DecaturTxCowboy - 05 Apr 2006 01:39 GMT
> Ok, after finally getting to talk to a real tech instead of a CSR they
> got it reprovisioned and it's working again.  He said they were running
> some "scripts" against accounts about the time I lost it--whatever that
> means.

"running some "scripts" against accounts"

That's interesting. Several users out of the Dallas market have recently
complained their MediaNET was discontinued for excessive usage tethered
usage and were talked into a data connect plan.

I wonder when they will start running scripts against users in the San
Francisco Bay Area?
John Navas - 05 Apr 2006 01:52 GMT
>> Ok, after finally getting to talk to a real tech instead of a CSR they
>> got it reprovisioned and it's working again.  He said they were running
[quoted text clipped - 6 lines]
>complained their MediaNET was discontinued for excessive usage tethered
>usage and were talked into a data connect plan.

several = you and allegedly one other misinformed customer

>I wonder when they will start running scripts against users in the San
>Francisco Bay Area?

Probably already doing that, whatever it is.  Based on the report it's
probably something to do with account administration, likely something to do
with backoffice and/or network integration, rather than your black helicopter
theory.

You're clutching at very thin straws.  ;)

Signature

Best regards,        SEE THE FAQ FOR CINGULAR WIRELESS AT
John Navas          <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

DecaturTxCowboy - 05 Apr 2006 07:08 GMT
>> I wonder when they will start running scripts against users in the San
>> Francisco Bay Area?
[quoted text clipped - 5 lines]
>
> You're clutching at very thin straws.

So your "probably something" is more valid what I am seeing first
hand...OK, whatever.
 
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