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Cellular Phone Forum / Providers / Cingular / April 2006Caller Id - Is this correct ?
According to Cingular, if I sign up for the family plan and have 4 different phones, the caller ID will only show my name, regardless of whose phone it is. Is that normal ? Seems like it would show the "users name" that's listed. It shows the name of the person that holds the account at Cingular (ie my cell phone shows up as my wife on caller ID because the bills are in her name). If you're calling a home or cell phone that has a phonebook in it, and your family member names are in that phonebook, it will override Cingular's CID though and show the caller name that's stored in their phonebook under the incoming number. > According to Cingular, if I sign up for the family plan and have 4 > different phones, the caller ID will only show my name, regardless of > whose phone it is. Is that normal ? Seems like it would show the "users > name" that's listed. Strange, I have the family plan with 4 phones and each has an "assigned name", ie each family member associated with there respective first names on there phone numbers and they all come up separately on caller id. >It shows the name of the person that holds the account at Cingular >(ie my cell phone shows up as my wife on caller ID because the bills [quoted text clipped - 9 lines] >> whose phone it is. Is that normal ? Seems like it would show the "users >> name" that's listed. Hmm, I wish I had your strangeness Mark. But I've asked two different Cingular people and I got the same answer both times. So you must have got that "special" service > Strange, I have the family plan with 4 phones and each has an > "assigned name", ie each family member associated with there [quoted text clipped - 14 lines] >>> whose phone it is. Is that normal ? Seems like it would show the "users >>> name" that's listed. Maybe-:) Then maybe because mine is a business account. He'll i don't know, but i do know that each line is separated. My daughter (Jennifer) has one of the phones and calls us on our land line all the time and it says "Jennifer xxxx", not "Mark xxxx". Also on my bill it's got the names separated by phone number. Sorry if you feel my info is bad. >Hmm, I wish I had your strangeness Mark. But I've asked two different >Cingular people and I got the same answer both times. So you must have got [quoted text clipped - 18 lines] >>>> whose phone it is. Is that normal ? Seems like it would show the "users >>>> name" that's listed. Is there such thing as a business family plan? > Maybe-:) Then maybe because mine is a business account. He'll i > don't know, but i do know that each line is separated. [quoted text clipped - 29 lines] >>>>> "users >>>>> name" that's listed. No, I cheat-:) >Is there such thing as a business family plan? > [quoted text clipped - 31 lines] >>>>>> "users >>>>>> name" that's listed. When you say Business, do you mean it's tied into a corporate discount plan ? Like my company has with Cingular or do you mean you got the phones under "Mark's Repair shop" and then added the family to that ? I'm not sure why or where it makes a differences if it was a business phone\plan or a standard plan. I suspect it's one of those things that they could do if they wanted, but don't like to for some reason or another. Maybe in your case they made an exception. I don't think your info is bad, as I'm learning over and over with Cingular, Every person you ask a question, you get a different answer. As others have pointed out, sometimes it's just a matter of screaming really loud until you get what you want, versus what they want you to have > Maybe-:) Then maybe because mine is a business account. He'll i > don't know, but i do know that each line is separated. [quoted text clipped - 29 lines] >>>>> "users >>>>> name" that's listed. Correct, it's a corporate discount business plan. I don't know enough about the repair business to open up my own shop. In all honesty, it was set up this way many moons ago, while still under the AT&T umbrella upon my request. It didn't seem to be a big deal then for it to be set up like this, I'm a little surprised that it is now. However, reading ahead on another post, it appears (once again) that the tech department has no problems while the white shirts of the group are clueless. My comment on my info was tongue and cheek only and not meant any other way. Just passing along what i know to be facts on my side and how my set up is. >When you say Business, do you mean it's tied into a corporate discount plan >? Like my company has with Cingular or do you mean you got the phones under [quoted text clipped - 43 lines] >>>>>> "users >>>>>> name" that's listed. Thanks Rob, I knew the phonebook would override, I was mainly thinking about the normal Land lines and such. I'm debating on whether I want to go with Wireless caller or just leave my name. I don't overly care, other than it just seems weird that can't do any better > It shows the name of the person that holds the account at Cingular > (ie my cell phone shows up as my wife on caller ID because the bills [quoted text clipped - 9 lines] >> whose phone it is. Is that normal ? Seems like it would show the "users >> name" that's listed. > According to Cingular, if I sign up for the family plan and have 4 different > phones, the caller ID will only show my name, regardless of whose phone it > is. Is that normal ? Seems like it would show the "users name" that's > listed. I was told yesterday by "C" that the caller ID will say the persons whoose name the acct# is in or you can request "wireless caller" hope this helps JC Thanks, I guess that does answer my question, though I would think that with the technology we have today, it wouldn't be that hard to make it have separate names > I was told yesterday by "C" that the caller ID will say the persons whoose > name the acct# is in or you can request "wireless caller" > hope this helps > JC > According to Cingular, if I sign up for the family plan and have 4 > different phones, the caller ID will only show my name, regardless of > whose phone it is. Is that normal ? Seems like it would show the "users > name" that's listed. No, that is incorrect. When I signed up for three lines of service, under my business name, all three of my Sprint phones transmitted their respective phone numbers, followed by my business name. I phoned and got a very pleasant woman at Sprint, and I asked her if I could permanently block caller ID from being transmitted on all outbound calls, and I explained that I did not want my business name being sent out on my son's phone, etc. She told me that Sprint could change the caller ID to transmit the names of each respective user, and I gave her the list of which name should be associated with each of the three lines. She entered it into the system and told me that it would take about 4 hours to propagate throughout the Sprint network. Sure enough, a few hours later we each tested our lines by dialing into our home landline, which has caller ID, and our personal names appeared, rather than my business name. So I did not have to block outbound caller ID (the Sprint rep mentioned that a lot of people don't accept blocked calls, and that this might compromise my ability to reach people using my Sprint PCS phone). I ended up getting exactly what I wanted, thanks to a knowledgeable and helpful Sprint rep. I did not even know that it was possible for them to make that change. This took place about 2 months ago. I assume that it is possible for any multi-line account to request individualized caller ID information to transmit on each of the respective lines. >> According to Cingular, if I sign up for the family plan and have 4 >> different phones, the caller ID will only show my name, regardless of [quoted text clipped - 5 lines] >When I signed up for three lines of service, under my business name, all >three of my Sprint phones ... This isn't the Sprint group -- it's the Cingular group. Why are you still here?  SignatureBest regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ> > > Why are you still here? > I'd guess that he is still trying to convince himself that he made the best choice for him. >> Why are you still here? > > I'd guess that he is still trying to convince himself that he made the > best choice for him. > > -- On my landline system the caller ID does not show. It says Cingular Caller. .. bamp > On my landline system the caller ID does not show. It says Cingular Caller. > .. > bamp I don't even see that with Cingular in Dallas to my SBC landline -- just "Wireless Call" and the cellular number. SignatureJud Dallas TX USA >> On my landline system the caller ID does not show. It says Cingular Caller. >> .. >I don't even see that with Cingular in Dallas to my SBC landline -- just >"Wireless Call" and the cellular number. Much depends on the services: * Cingular may or may not be transmitting the name for a given number. * Not all landline services support number and name -- some support only number. * Some landline services charge extra for the number and name, rather than just number. * You may be seeing a name on some incoming calls with number but without name because the name is programmed into your Caller ID device for that number. SignatureBest regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ> To echo what John said, In Laurel, Maryland I would get the name and number of the person calling (cell or land line). This was on Verizon. Here in L-ville KY, which has Bellsouth, I also get name and number. 90 miles south og l-ville, they have Alltel, and even when a local person calls on a cellphone, it always says Celluar Phone (or somehting like that) while all other land line calls, show name and number. Funny enough, one my cellphone, I'm listed as Dale M. White, while on the girlfriend's phone I'm just listed as Dale White. So there is already a difference in the 2. > Much depends on the services: > [quoted text clipped - 9 lines] > name > because the name is programmed into your Caller ID device for that number. > >I don't even see that with Cingular in Dallas to my SBC landline -- just > >"Wireless Call" and the cellular number. [quoted text clipped - 4 lines] > * Some landline services charge extra for the number and name, rather than > just number. Yes, it's two seperate features with SBC Dallas--Caller ID Number and Caller ID Name (although it's bundled together in several packages) and I have both. I get name and number for most everyone. I just went back and looked at my current caller id list and plugged some of them into fonefinder.net. No conclusions. Most, but not all, local incoming "Southwestern Bell Wireless" calls are showing "Wireless Call" but a *few* show the name. A couple of Nextel callers showed "Wireless Caller"; two Verizon Wireless calls show as "Unknown Name", and every "AT&T Wireless" caller had both name and number. Couldn't find a Sprint caller. > * You may be seeing a name on some incoming calls with number but without name > because the name is programmed into your Caller ID device for that number. No, my landline phones don't do that--even if they find the number and use a custom ring they still show the original name. But the cell phones all do that. SignatureJud Dallas TX USA Back on Tue, 04 Apr 2006 16:56:47 GMT, while hiding out in alt.cellular.cingular,"Jeremy" <jeremy@nospam.com> surprised everyone by saying: >> According to Cingular, if I sign up for the family plan and have 4 >> different phones, the caller ID will only show my name, regardless of [quoted text clipped - 5 lines] >When I signed up for three lines of service, under my business name, all >three of my Sprint phones ... [cut rest of dumb post] Can you even read? This is a Cingular group. He's asking about Cingular service. You are the one who is incorrect (and not able to read very well, it seems). Why don't you go away already? SignatureMarty public.forums at gmail.com Sorry, I don't believe in taglines today >According to Cingular, if I sign up for the family plan and have 4 different >phones, the caller ID will only show my name, regardless of whose phone it >is. Is that normal ? Seems like it would show the "users name" that's >listed. This seems to be a common complaint. Here's a report from one subscriber on getting the correct Caller ID for each line: Keep at it till you find the right guy. Many have said it can not be done, even third level managers. But a guy from Cingular Data Tech : 8664902666 did it in about 3 minutes time. SignatureBest regards, SEE THE FAQ FOR CINGULAR WIRELESS AT John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ> >[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 9 lines] > even third level managers. But a guy from Cingular Data Tech : 8664902666 > did it in about 3 minutes time. This isn't surprising at all. > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 9 lines] > even third level managers. But a guy from Cingular Data Tech : 8664902666 > did it in about 3 minutes time. That number has been disconnected. > ----- Original Message ----- > From: "Dale \"Mad_Murdock\" White" <mad_murdock@noinsightbb.com> > Sent: Tuesday, April 04, 2006 11:17:38 AM > Subject: Caller Id - Is this correct ? > According to Cingular, if I sign up for the family plan and have 4 different > phones, the caller ID will only show my name, regardless of whose phone it > is. Is that normal ? Seems like it would show the "users name" that's > listed. I have three phones on a family plan, and my experience is the same as articulated. They were willing to change two of the phones so they appear on caller ID as "WIRELESS CALLER," but they would not use the person's actual name -- either my name of "WIRELESS CALLER," no other options. SignatureRJW |
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