Can't replay to email->SMS messages

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Grant Edwards - 27 Aug 2006 05:34 GMT

I've tried replying to SMS messages that came through both the
Mobile.MyCingular.com gateway (from: 36245) and the
CingularME.com gateway (from: 101-010-NNNN). Both replys get
sent OK (according to the phone), but neither ever shows up. So
far, I'd have to say that the Cingular e-mail/SMS gateways seem
a bit half-assed (replying to gatewayed messages always works
on my Verizon phone).

Is there a non-broken e-mail/SMS gateway for Cingular?

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at to BURN some RUBBER!!
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John Navas - 27 Aug 2006 08:18 GMT

>I've tried replying to SMS messages that came through both the
>Mobile.MyCingular.com gateway (from: 36245) and the
[quoted text clipped - 5 lines]
>
>Is there a non-broken e-mail/SMS gateway for Cingular?

Works fine for me. Perhaps there's something wrong with your phone,
your account, or in your area.

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Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

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Grant Edwards - 27 Aug 2006 15:31 GMT

>>I've tried replying to SMS messages that came through both the
>>Mobile.MyCingular.com gateway (from: 36245) and the
>>CingularME.com gateway (from: 101-010-NNNN). Both replys get
>>sent OK (according to the phone), but neither ever shows up.

> Works fine for me. Perhaps there's something wrong with your
> phone, your account, or in your area.

I can send SMS messages fine (even to email addresses), so I
don't see how it could be something wrong with the phone.

I suppose it could be something wrong with my account -- is
there any point in calling customer service, or will they deny
any knowledge of the gateway?

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John Navas - 27 Aug 2006 15:51 GMT

>>>I've tried replying to SMS messages that came through both the
>>>Mobile.MyCingular.com gateway (from: 36245) and the
[quoted text clipped - 10 lines]
>there any point in calling customer service, or will they deny
>any knowledge of the gateway?

I think it's worth doing that. Level 1 might be able to fix the problem
by reprovisioning your account and/or "pushing" settings to your phone.
If that doesn't help, then ask to be transferred to Technical Support,
who will know what you're talking about. I've had good experiences with
both groups.

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Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

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