Possibly.  

Did you sign a 24 month contract?  Did you accept discounted pricing
on a new phone?

--
Todd H.  
http://www.toddh.net/

You have 30 days to get out of what ever happened.

      Then try again, with eyes wide open!
randy

Scott en Aztl?n <scottenaztlan@yahoo.com> wrote:

    Cingular does not do anything now without a contract, not even
for long standing AT&T customers who they try to force into changing
plans (they want a 2 year contract).  They used to allow you to activate
without a contract if you provided your own equipment.  I did this once
and it said "no contract" right on the paper, but they dicks tried to
charge me a $200 cancellation fee anyway later.  I argued with them for
hours, faxed the contract, and nothing was done.  The only resolution
came when I went into the store where I got it with contract in hand and
yelled at the manager.

    You got screwed into a two year contract I'm sure.  I don't know
if they have the same guarantee period where you can cancel without
penalty (14 or 30 days?) on adding lines to your existing plan, maybe.
I would find out ASAP then go in and get rid of the extra line before
you're stuck with it.  At they very least if you got suckered into a two
year contract they should give you the "free" phone anyone else would
have been given.  The guy probably even did you a "favor" and re-upped
all your lines of service in the family plan to new two year contracts,
you'd better check.

    Seems Cingular just doesn't get it these days.  Most carriers
seem to use the two year contract to try to make sure they recover the
costs on their subsidized phones.  Cingular seems to be using it any way
they can to trap even loyal long standing customers into their "service"
so once they realize what a crap company they are (or have become) they
can't leave so easily.

I don't know about your phone or contract but your choice of
Subject just put you in my Kill File.
Adios!
Jack Mac

Not unless you signed up for one.

I would also point out that one of my added lines shows up online as an
entirely different plan, even though my monthly bill always includes it
correctly as an added line on my regular plan.

Follow-up: I called Cingular customer service today, and found out
that yes, the clerk at the Cingular store did, in fact, flag my
account as having a 24-month "commitment." According to the CSR, the
clerk originally added my new line correctly (i.e. with no contract),
but for some unknown reason he made a phone call to customer service
on the following day and told them he had "mistakenly" signed me up
without a contract and asked them to change it! Whiskey. Tango.
Foxtrot. Over.

Somehow the rep was able to "pull up the original paperwork from the
store" and saw very clearly that there was NOT supposed to be a
contract, so she removed the contract from my account. I asked what I
could have done differently to avoid the hassle of spending 23 minutes
on the phone with a CSR to correct this kind of "mistake" and she had
no answer. I guess there's no defense against either incompetence or
outright malice on the part of the Cingular store clerks except to
remain vigilant and question things that don't look right.

So now the line shows up in my account with "11 months" in the "terms"
field instead of "24 months" like it said yesterday. When I asked why
all my other phones show "0 months" in this field I was given a lame
explanation which basically told me she had no clue why it shows up as
11 months on the web site - she swore up and down that it shows as "no
contract" on her screen. This left me a little uneasy, but I let it go
for the moment. It's not that I don't trust these people, but... ;)

So I guess the moral of this little story is to carefully check your
account after you make any changes, because the clerks at the stores
can and do make detrimental changes to your account behind your back.
Sad but true!

Thanks to everyone who replied.