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Cellular Phone Forum / Providers / Cingular / January 2007

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CU500 Dropped Calls - Phone or Coverage in my Area

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Theresa  Jones - 08 Jan 2007 10:16 GMT
I got the CU500 as a replacement for the Razr V3 (stolen purse) about two
weeks ago.  I bought it over the phone from Cingular sales upon
recommendation of the CSR.  It was cheaper due to rebates than the Razr V3
and I was told it was a better phone.  I really like the phone, but 3 out of
5 calls are dropped.  I've NEVER had this problem with Cingular which I've
had for years with not one dropped call anywhere I've gone in the
country/state...even in the middle of nowhere.  I live in Cary, NC near
Apex.  Are there less towers here or issues I'm not aware of recently?  I
really can't believe it's the phone, but I'm beginning to wonder as I've
used the crappiest to the nicest phones in this area with no problems
whatsoever and now I'm constantly plagued by dropped calls.  Since I don't
have a landline this is problematic for me.  Anyone have knowledge of this
issue either with the area or phone?
Mike M - 09 Jan 2007 01:22 GMT
Theresa Jones wrote:
> I got the CU500 as a replacement for the Razr V3 (stolen purse) about two
> weeks ago.  I bought it over the phone from Cingular sales upon
[quoted text clipped - 9 lines]
> have a landline this is problematic for me.  Anyone have knowledge of this
> issue either with the area or phone?

It probably has to do with your phone being a "3G HSDPA" phone and when
it can't keep a 3G signal, it tries to switch to regular "G" signal, and
will drop the call, but it shouldn't do that.  Talk with CS and see how
widespread 3G is in your area, and maybe they can change some network
settings on the phone...
 
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