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Cellular Phone Forum / Providers / Cingular / October 2003

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Cingular GSM in Dallas, unable to receive calls?

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Michael Abdelmalek - 21 Oct 2003 05:01 GMT
Hi All,

I upgraded to a Sony Ericsson t616 yesterday, and I'm having a very hard
time receiving calls. If i try to call my cell number, i get a message
saying "The number you dialed is not a working number, please check the
number and dial again." If I immediately hand up and call again, it works
most of the time. I tried going by the cingular store today but they weren't
able to do much. one of the reps there gave me the impression that she had
never seen a GSM phone before, and another one gave me a vauge "it's a new
network" type answer.

Does anybody have any insight as to what's going on? I can't beleive i'm the
only person having this problem, but i've seen posts on this newsgroup from
people who are happy with the cingular GSM service here..

P.S. I can make calls just fine.. and if i turn the phone off, calls go to
voicemail without a problem
Dan W. - 21 Oct 2003 17:00 GMT
> Hi All,
>
[quoted text clipped - 13 lines]
> P.S. I can make calls just fine.. and if i turn the phone off, calls go to
> voicemail without a problem

I'm just speculating here, but chances are that whatever system
Cingular has in place to forward your number to GSM is not working
correctly.  When it's not, it'll go through to the TDMA side and since
your old TDMA account is no longer active you get the recording.

I'd also speculate if you did not "migrate" but instead came in as a
new customer, you would not have these problems.  Most new GSM network
problems seem to occur from migration, not new activations.  Same
thing happened on AT&T when they first started up here in Dallas, but
then they got it working just fine (Well, mostly).

Good luck!  Keep us posted on how your coverage is in the DFW area.
 
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