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Cellular Phone Forum / Providers / Cingular / November 2003KIC nights now start at 7PM :-)
Called 611 a while ago and found a new recording. They say that they have upped the night start time to 7PM (from 9PM) for all night and weekend customers. So it will be an even 12/12 split. 7am to 7pm week day is peak. 7pm to 7am +weekends is off peak. Effective to all current KIC customers. Found it on the web site also. :: Called 611 a while ago and found a new recording. :: [quoted text clipped - 6 lines] :: :: Effective to all current KIC customers. In article <skGob.201895$0v4.15741417@bgtnsc04-news.ops.worldnet.att.net>, > Called 611 a while ago and found a new recording. > [quoted text clipped - 6 lines] > > Effective to all current KIC customers. This is interesting. T-Mobile just extended weekends to include Friday. I see some interesting things happening... That's interesting that they do it for the prepaid customers, but they won't do it for their real bread and butter customers on non-prepaid plans. I think that 7pm N&W would bring alot of new customers (and keep alot who would switch on Nov. 24) to Cingular. Chris Please respond on Usenet > Called 611 a while ago and found a new recording. > [quoted text clipped - 6 lines] > > Effective to all current KIC customers. > That's interesting that they do it for the prepaid customers, but they > won't do it for their real bread and butter customers on non-prepaid > plans. I think that 7pm N&W would bring alot of new customers (and > keep alot who would switch on Nov. 24) to Cingular. I think it has something to do with retention. They can't really spend money for retention on prepaid wireless customers. There isn't a solid target to aim their offers to. So the easiest way is just to reduce the rate you charge them, or give them other benefits directly. Because, by nature, you have to treat them good, or they will leave! There is no way of getting them under contract! It is odd that this comes right before portability. I didn't think that portability affected prepay customers. But I guess we are wireless customers too. That would mean I could take my prepay phone number and take it with me. :-) > That's interesting that they do it for the prepaid customers, but they > won't do it for their real bread and butter customers on non-prepaid > plans. I think that 7pm N&W would bring alot of new customers (and > keep alot who would switch on Nov. 24) to Cingular. Given that T-Mobile has changed weekends to include Friday, I think you'll see Cingular extend the 7pm night thing to everyone soon enough--especially as November 24 nears. |
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