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Cellular Phone Forum / Providers / Cingular / November 2003

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6340i in Connecticut

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cranheim - 10 Nov 2003 22:01 GMT
I have just completed a two year National contract having 250 anytime
minutes and 3500 NW minutes with no roaming charges of any kind. Some
cingular dealers say I can renew this same contract for another two years
and purchase the Nokia 6340i phone for $50.00. This will allow me to use the
GSM and TDMA bands. I understand the phone defaults to GSM. My concern is
that if the GSM coverage is not as good as TDMA, and it always tries to stay
on GSM. Will this be a problem? If it starts out on GSM and I run out of GSM
towers, the call will be dropped. Has anyone tried doing this, and if so,
how does the GSM network compare to TDMA in Connecticut? Is it worth while
making this change?  Is the voice quality any better on GSM? Charles Ranheim
David Wilkinson - 10 Nov 2003 22:54 GMT
> I have just completed a two year National contract having 250 anytime
> minutes and 3500 NW minutes with no roaming charges of any kind. Some

If you get the 6340i make sure that you specifically ask about roaming on
an analog network. I too was told by two different reps that I would not be
charged any roaming fees _at all_ on my plan. Imagine my surprise when $40
in roaming charges showed up. When I asked what was going on, they asked
what type of phone I have. When I said the 6340i, the story changed. "Oh,
well yeah, you must have been on an analog network, there is a roaming fee
on an analog network." Like I was suppose to know this.

Other than this experience Cingular and the 6340i have been great.
cranheim - 11 Nov 2003 00:38 GMT
David Wilkinson,

   Did you have to pay the roaming charge on the analog network after what
they told you? Do you think it is possible to get them to specify no roaming
charges at all with this 6340i phone? If I am exposed to new roaming
charges, I may pass on this one. By the way, how did you find the coverage
on the GSM network vs the TDMA? Did you drop many calls by going out of
range of a GSM antenna?  Charles Ranheim

> > I have just completed a two year National contract having 250 anytime
> > minutes and 3500 NW minutes with no roaming charges of any kind. Some
[quoted text clipped - 8 lines]
>
> Other than this experience Cingular and the 6340i have been great.
David Wilkinson - 11 Nov 2003 16:07 GMT
> David Wilkinson,
>
[quoted text clipped - 5 lines]
> the coverage on the GSM network vs the TDMA? Did you drop many calls
> by going out of range of a GSM antenna?  Charles Ranheim

I'm still working on the charges. They just showed up in this month's
bill. I don't know if they will waive the analog network roaming fees, as
this is probably money out of their pocket. Fortunately for me I don't do
that much travel and GSM covers virtually all of my home area. I happen
to be in the midwest visting family and had just gotten this phone when
all of these charges were applied.
Joe Versaggi - 11 Nov 2003 23:54 GMT
>>I have just completed a two year National contract having 250 anytime
>>minutes and 3500 NW minutes with no roaming charges of any kind. Some
[quoted text clipped - 8 lines]
>
> Other than this experience Cingular and the 6340i have been great.

Say that it went to TDMA, and did not hit a Cingular tower but AT&T's.
Would a roaming TDMA roaming agreement apply to the GAIT phone ?
Roy & Sherry Sheetz - 11 Nov 2003 02:23 GMT
I would do some serious discussions  with Cingular before I paid $40 on a
plan that gives me nationwide coverage.  I use the same combination (6340i
w/ 250/3500 nationwide) & I was told by Cingular that I would not be charged
for "Cingular Extended" because I have the Cingular Nation plan!!  Somebody
is feeding you a line of BS!
cranheim - 11 Nov 2003 03:15 GMT
> I would do some serious discussions  with Cingular before I paid $40 on a
> plan that gives me nationwide coverage.  I use the same combination (6340i
> w/ 250/3500 nationwide) & I was told by Cingular that I would not be charged
> for "Cingular Extended" because I have the Cingular Nation plan!!  Somebody
> is feeding you a line of BS!

Outside of the billing problem, how do you like the performance of the 6340i
phone itself. I now have a 5165 on the nationwide plan w/250/3500, which
uses TDMA and analog. I have never received a bill for roaming, but don't
know if I ever went into analog mode. Do you get many disconnects? I
understand the phone will not go from GSM to TDMA without dropping the call.
This could be a problem if the GSM coverage in not that good.  Charles
Ranheim
Roy & Sherry Sheetz - 11 Nov 2003 04:04 GMT
Well, the phone seems to work fine...I have no experience w/ dropping of
calls & signal strength is a big improvement over my Moto 62.  Plus, it
works well with Cingular's Fast Forward device.  I had the software updated
to the latest version.  All is well...no problems since I got the phone 40
days ago.
Rock - 12 Nov 2003 00:16 GMT
> > I would do some serious discussions  with Cingular before I paid $40 on a
> > plan that gives me nationwide coverage.  I use the same combination (6340i
[quoted text clipped - 11 lines]
> This could be a problem if the GSM coverage in not that good.  Charles
> Ranheim

The phone has excellent reception.as compared to any other phone I have
had. I also have the same plan you have and have never been charged for
roaming. That is in the national plan agreement. I switched to the 6340i
about a year ago and to a lot of roaming and out of state use and have not
been charged. Every thing is the same as far as the plan goes. You will be
under the same contract. I also have latest software and have not dropped
calls.
cranheim - 15 Nov 2003 03:42 GMT
> > > I would do some serious discussions  with Cingular before I paid $40 on
> a
[quoted text clipped - 23 lines]
> under the same contract. I also have latest software and have not dropped
> calls.

"I also have latest software and have not dropped calls."
Does this statement mean some software in the 6340 phone can be updated or
upgraded in some way?
Charles Ranheim
Rock - 15 Nov 2003 13:30 GMT
> > > > I would do some serious discussions  with Cingular before I paid $40
> on
[quoted text clipped - 30 lines]
> upgraded in some way?
> Charles Ranheim

Yes it can . If the techs at nearby stores don't have the equipment or know
how you would have to send it to a service center. Mine was sent and
received back in less than a week I believe. I had a fuse go out so they
updated software while it was in for that.
 
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