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Cellular Phone Forum / Providers / Cingular / June 2008

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Lost phone part of family plan what next?

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Vijay - 08 Jun 2008 22:02 GMT
My daughter lost her cell [phone (along with the SIM card). This is
part of a family plan of 4 .  What are my options?

Will At&T issue a new SIM card ? At what cost?  My original family
plan was a CIngular 7pm nights and weekends .

Thanks for any advice.
D-Max - 09 Jun 2008 02:12 GMT
> My daughter lost her cell [phone (along with the SIM card). This is
> part of a family plan of 4 .  What are my options?
[quoted text clipped - 3 lines]
>
> Thanks for any advice.

Stop the service on the phone that is lost. Get a new sim card from ATT ,
little or no cost, and buy a phone off Ebay. Thats what I would do..
Dmax
Vijay - 09 Jun 2008 17:10 GMT
> > My daughter lost her cell [phone (along with the SIM card). This is
> > part of a family plan of 4 .  What are my options?
[quoted text clipped - 7 lines]
> little or no cost, and buy a phone off Ebay. Thats what I would do..
> Dmax

Thanks.  There are many phones on ebay.  Do you happen to know the
frequency that the ATT network works on .  850, 900, 1900 ? or 1800?

Also is it best to contact a store or the customer support line to
report loss?

Thanks again
alphagen - 09 Jun 2008 17:37 GMT
> > "Vijay" <vvjku...@gmail.com> wrote in message
>
[quoted text clipped - 19 lines]
>
> Thanks again

850/1900
Vijay - 10 Jun 2008 15:16 GMT
> > My daughter lost her cell [phone (along with the SIM card). This is
> > part of a family plan of 4 .  What are my options?
[quoted text clipped - 7 lines]
> little or no cost, and buy a phone off Ebay. Thats what I would do..
> Dmax

I went to the ATT store. They want me to migrate to the new ATT and
sign a new 2 year contract which I do not want to. They said if I can
produce an old CIngualr/ATT sim they may be able to help me.  I cannot
believe that they are willing ot let a $ 114/month customer walk and
go to somebody else.  I need to find an old sim.
Scott Seidman - 10 Jun 2008 17:43 GMT
Vijay <vvjkumar@gmail.com> wrote in news:70a41867-7cd8-4302-a0f3-
647f1310c8b6@l17g2000pri.googlegroups.com:

> I went to the ATT store. They want me to migrate to the new ATT and
> sign a new 2 year contract which I do not want to. They said if I can
> produce an old CIngualr/ATT sim they may be able to help me.  I cannot
> believe that they are willing ot let a $ 114/month customer walk and
> go to somebody else.  I need to find an old sim.

They will sell you a SIM, probably for $25, and you won't have to extend
your plan.  

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Dennis Ferguson - 10 Jun 2008 21:10 GMT
> I went to the ATT store. They want me to migrate to the new ATT and
> sign a new 2 year contract which I do not want to. They said if I can
> produce an old CIngualr/ATT sim they may be able to help me.  I cannot
> believe that they are willing ot let a $ 114/month customer walk and
> go to somebody else.  I need to find an old sim.

If your SIM card was a really old pre-merger AT&T Wireless card you might
be able to get a replacement here:

   http://www.rokland.com

They also sell fairly new AT&T SIM cards for a lot less than AT&T
usually does.  If your SIM cards are really old (not 310-410) Cingular
cards, say from California, however, I don't know where you'll get one.

As for the other bit, note that AT&T's Average Revenue Per User (i.e.
per line of service) at $50/month is the lowest among the nationwide
carriers.  By this standard someone paying $114/month for 4 lines isn't
really a high spender, they're significantly below average.

Dennis Ferguson
Vijay - 11 Jun 2008 07:50 GMT
> > I went to the ATT store. They want me to migrate to the new ATT and
> > sign a new 2 year contract which I do not want to. They said if I can
[quoted text clipped - 17 lines]
>
> Dennis Ferguson

Thanks Dennis for that website.  I was able to find an old phone with
a SIM that I got activated.
On your note of $ 50 /month revenue  just about all family plans will
come under that number including the Verizon plans.

Vijay
 
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