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Cellular Phone Forum / Providers / Cingular / January 2004

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mikey - 27 Jan 2004 01:17 GMT
Since telephone numbers become portable, it seems to me that Cingular can
not tell whether the other side is a Cingular mobile or not. Any one find
the similar problem?

I was using prepaid account which costs me $0.10/min for M-to-M and N/Wend
while $0.35/min for the other calls. It works irregularly since phone
numbers become portable, especially calls to the new activated Cingular
numbers (which may originally belong to other company). Finally, I gave up
Cingular prepaid acoount since there is not even call log or statement which
I can base to complain.
Stanley Reynolds - 27 Jan 2004 03:22 GMT
> Since telephone numbers become portable, it seems to me that Cingular can
> not tell whether the other side is a Cingular mobile or not. Any one find
[quoted text clipped - 6 lines]
> Cingular prepaid acoount since there is not even call log or statement which
> I can base to complain.

You can get a log of the last 45 days at:

https://selfcare.bcgi.net/cingular//index3.htm

Thats how I saw where $ .70 was going to e911 each month.
mikey - 27 Jan 2004 01:38 GMT
The selfcare web site seems not working for me, does not even let me sign
up. I am in GSM CA/NV/WA area. Maybe, that site is only working for some
market...

> Since telephone numbers become portable, it seems to me that Cingular can
> not tell whether the other side is a Cingular mobile or not. Any one find
[quoted text clipped - 5 lines]
> numbers (which may originally belong to other company). Finally, I gave up
> Cingular prepaid acoount since there is not even call log or statement
which
> I can base to complain.

You can get a log of the last 45 days at:

https://selfcare.bcgi.net/cingular//index3.htm

Thats how I saw where $ .70 was going to e911 each month.
Stanley Reynolds - 27 Jan 2004 04:33 GMT
> The selfcare web site seems not working for me, does not even let me sign
> up. I am in GSM CA/NV/WA area. Maybe, that site is only working for some
[quoted text clipped - 17 lines]
>
> Thats how I saw where $ .70 was going to e911 each month.

I'am in the Birmingham market try this one:
https://selfcare.bcgi.net/cingular/

I got this link from the cingular main site http://www.cingular.com/ but it
took a long time their site is the slowest and most badly done I've seen.
If you look at their contract "PPD BR P 0103 0176D BCGI/TDMA (Revised
01/03)"  it states "Account information is available 24 hours a day. Goto
www.cingular.com for call history, account balance and more."

If you are GSM then maybe that is the difference.
 
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