T610 and low speaker volume after Bluetooth connection

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Mal - 24 Dec 2003 05:41 GMT

With a T610 (R1L firmware), if I connect to it from my computer over
bluetooth, and then receive a call afterwards, the volume seems to be on
the lowest level and I have to press the up button to get it back to a
normal level.

Can anyone replicate this? Is it a known issue and resolved in a later
firmware?

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Steve Dulieu - 24 Dec 2003 09:29 GMT

> With a T610 (R1L firmware), if I connect to it from my computer over
> bluetooth, and then receive a call afterwards, the volume seems to be on
[quoted text clipped - 3 lines]
> Can anyone replicate this? Is it a known issue and resolved in a later
> firmware?

Sadly, this has been an issue with every BT enabled SE handset I've ever
owned, T39m, T68i & T610 have all done the same. I just had the firmware on
my T610 flashed to R3C002 and it still happens.

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John Fields - 01 Jan 2004 00:41 GMT

Glad I found this thread. I have the same problem with my T610, but
until reading your messages and verifying with my phone I did not know
the volume problem was related to using Bluetooth for data.

I called SE Customer Service in the US and they have never heard of the
problem. Denied it exists. I told them about these messages. They
replied that if only 2 people have the problem, it must be defective
units rather than a design problem.

They offered to "repair" my phone if I send it in, but at this point
I'm not sure that would accomplish anything.

Any suggestions?

Thanks,

John

> > With a T610 (R1L firmware), if I connect to it from my computer over
> > bluetooth, and then receive a call afterwards, the volume seems to be on
[quoted text clipped - 7 lines]
> owned, T39m, T68i & T610 have all done the same. I just had the firmware on
> my T610 flashed to R3C002 and it still happens.

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John Fields - 01 Jan 2004 08:32 GMT

After posting this message, I sent a copy of the thread to a gentleman
who posted a message with the same question in October for his
information and to see if he found a workaround. He replied and ask
that I pass it on:

> The source of this problem is unusual handling of ATLx command, which
> sets the speaker volume on regular at-compatible modems. Usual modems
[quoted text clipped - 15 lines]
> Kindest Regards
> Dennis Neshtoon

> Glad I found this thread. I have the same problem with my T610, but
> until reading your messages and verifying with my phone I did not know
[quoted text clipped - 25 lines]
> > owned, T39m, T68i & T610 have all done the same. I just had the firmware on
> > my T610 flashed to R3C002 and it still happens.

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Mal - 01 Jan 2004 12:35 GMT

> After posting this message, I sent a copy of the thread to a gentleman
> who posted a message with the same question in October for his
> information and to see if he found a workaround. He replied and ask
> that I pass it on:

Thanks for the suggestion.

However, I don't think this is my problem ... My problem is using *any*
bluetooth device brings the volume down . This includes transferring
file to/from computer, Bluetooth handsfree etc. I don't have to use the
phone as a modem.

I'd be interested if a later firmware version resolves the issue on the
T610.

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John Fields - 01 Jan 2004 16:50 GMT

> > After posting this message, I sent a copy of the thread to a gentleman
> > who posted a message with the same question in October for his
[quoted text clipped - 10 lines]
> I'd be interested if a later firmware version resolves the issue on the
> T610.

It fixed my problem using phone as modem. As soon as Jabra sends me
new BT handsfree, I will try it again (battery died so being replaced).

At least in the US with T-Mobile, I have the latest firmware fix.

Happy New Year!

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