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Cellular Phone Forum / Manufacturers / Ericsson / July 2003

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XP Ericsson P800 connection problem

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Doron Gutstadt - 16 Jul 2003 16:53 GMT
My p800 worked fine on my Dell desktop at work but when I tried
connecting it at home it did not work: the phone is recognized but the
connection seem to be so slow and unstable that the sync fails and
forget about copying files.
Here's what I tried:
> Downloading latest suite from Ericsson web site
> Re-build XP (several times) with and without SP and patches
> Disable on-board USB and install a PCI-USB card

Nothing works !!! I am so frustrated I feel like shooting myself (or
someone at Ericsson) in the head.

If anyone has any idea hot to solve this, now is not the time to be
shy.

Doron
Doru Roll - 16 Jul 2003 22:57 GMT
First shoot yourself in the head. Then shoot someone at Ericsson :-)

Regards,
Doru

*snip

> Nothing works !!! I am so frustrated I feel like shooting myself (or
> someone at Ericsson) in the head.
>
> Doron
Derek L. - 17 Jul 2003 17:08 GMT
> My p800 worked fine on my Dell desktop at work but when I tried
> connecting it at home it did not work: the phone is recognized but the
> connection seem to be so slow and unstable that the sync fails and
> forget about copying files.

I had a similar problem that may have some bearing on yours.  
Specifically, my P800 worked fine with a Dell Precision 210 running
Windows 2000, but not with a new Compaq Evo running Windows XP that my
company gave me as an upgrade.  I tried updating PC-Suite and XP
software a number of times without success.  Sony Ericsson support were
completely clueless.

Then, a couple of months ago, I lost my P800.[*]  I bought a new one.  
It came with a new SyncStation.  Lo and behold, this one WORKS with my
Evo running XP!  And guess what -- the Syncstation models are slightly
different!  So it may be a hardware (or driver) problem.

The model that DOES work with XP has this label:  "KRY 105 189 R1A,
DSS-20, Type 4040034B, N173, 03W10"

The model that DOES NOT work with WinXP has the following label:  "KRY
105 183 R1B, Type 4040034, N173, 03W01".

I provided this info to SonyEricsson in the hope that it would help some
other poor sod, although I'm not surprised that it hasn't made it out
anywhere else.  Hopefully this will give you some leads.

good luck,
-d.d-

[*]  It never occurred to me to wonder what kind of sound a man would
make if, while exiting his vehicle, his expensive, two-week-old
smartphone should choose to escape his coat pocket, clatter against the
cold iron grate of the storm drain at his feet, and -- liquid-crystal
display twinkling benignly all the while -- plummet two meters into icy
sewer water, vanishing forever.   But now I know.

Signature

every day is a turning point and awareness is the key.

[forget me 'NOT's when replying!  arrr!]

John Navas - 17 Jul 2003 17:14 GMT
In <ddl-formNOT-349FFB.12080017072003@news-central.giganews.com> on Thu, 17
Jul 2003 12:08:01 -0400, "Derek L." <ddl-formNOT@NOTgenericdomain.NOTnet>
wrote:

>> My p800 worked fine on my Dell desktop at work but when I tried
>> connecting it at home it did not work: the phone is recognized but the
[quoted text clipped - 18 lines]
>The model that DOES NOT work with WinXP has the following label:  "KRY
>105 183 R1B, Type 4040034, N173, 03W01".

I have the latter, except it's 03W03 instead of 03W01, and it works fine with
Windows XP.

Signature

Best regards,
John Navas     <http://navasgrp.home.att.net/>           HELP PAGES FOR
CINGULAR GSM + ERICSSON PHONES: <http://navasgrp.home.att.net/#Cingular

Cliff - 17 Jul 2003 17:36 GMT
I'm using KRY 105 183 R1B Type 4040034 N173 03W01 with windows
xp...works fine

>>The model that DOES work with XP has this label:  "KRY 105 189 R1A,
>>DSS-20, Type 4040034B, N173, 03W10"
[quoted text clipped - 4 lines]
> I have the latter, except it's 03W03 instead of 03W01, and it works fine with
> Windows XP.
 
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