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Cellular Phone Forum / Providers / Fido / July 2005

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Anyone else get this message on thier fido - FiDoRoger$.mp3 (0/1)

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Grubb Industries - 20 Mar 2005 22:16 GMT
anyone else get this message on thier fido

Mp3 attached
Tropical Haven - 20 Mar 2005 22:38 GMT
> anyone else get this message on thier fido
>
> Mp3 attached
For anyone who may not have binary access, here is a trascript of the
message.
TH

Transcript:

This is an important message from Fido.

If you've received a text message in the last few days to call 611, this
message is for you.  If you haven't received the message, we apologize
for the incovenience this call may have caused you.

We want to inform you that we are currently performing gradual updates
on our network.  Our goal is to continue to offer quality service, while
giving you access to improved coverage.

In order to maintain your service throughout this period, please take
note of the following instructions:

Customers who received the message to call 611 must manually select the
network on their handset.  You can do so through your handset's menu.
There are two ways to proceed.  For simple and specific instructions,
you can visit our website at www.fido.ca/network.  Or you can contact
Fido customer service by calling 1-888-481-3436 from a landline phone.
Make sure you have your Fido handset with you when you call.

We apologize for any inconvenience this may cause you.  We're sure
you'll enjoy all the benefits of our even greater coverage.  Goodbye.
Inno - 21 Mar 2005 00:15 GMT
It was really wierd.  I got a blank text message with no phone number a
couple of days ago, then got the voicemail (above) from Fido.  Anyways
I did switch my Network Selection from Automatic to Rogers but have not
noticed any difference.  I am in Toronto.

Anyone else?
JF Mezei - 21 Mar 2005 02:20 GMT
Where are you ?

Since Fido is progressively shutting down its network, I take it that
such messages would be sent to certain subscribers in areas where the
shutdown is proceeding

But this brings a question:

If I do not pay the $5 fee to access expanded Rogers network, and I am
out of Fido coverage and notice there there is Rogers coverage where I
am, would there be a way for me to reach Fido's customer support to have
the $5.00 option added for that month ? or is the only option to find a
landline phone and call Fido's 888 number ?
malingerer@gmail.com - 21 Mar 2005 02:44 GMT
> Since Fido is progressively shutting down its network, I take it that
> such messages would be sent to certain subscribers in areas where the
> shutdown is proceeding

Network not being shut down, that makes it sound like it is going away, but
it is being integrated with the Rogers Wireless footprint. Net benefit to
FIDO customers = 2000 more sites. Net benefit to Rogers Wireless customers =
1100 more sites than before. This all equals better coverage for both
wireless products than before.

> If I do not pay the $5 fee to access expanded Rogers network, and I am
> out of Fido coverage and notice there there is Rogers coverage where I
> am, would there be a way for me to reach Fido's customer support to have
> the $5.00 option added for that month ? or is the only option to find a
> landline phone and call Fido's 888 number ?

Within your original FIDO footprint you will still be able to use the
service even if you didn't go for the enhanced coverage option, you'll
actually benefit within FIDO's previous footprint because you will have
increase coverage in those area without paying the $5 extra. But, once you
leave the original FIDO footprint you will not have access to the extended
Rogers Wireless network (eg. I leave Toronto and go to cottage country).
JF Mezei - 21 Mar 2005 03:23 GMT
> Network not being shut down, that makes it sound like it is going away, but
> it is being integrated with the Rogers Wireless footprint. Net benefit to
> FIDO customers = 2000 more sites. Net benefit to Rogers Wireless customers =
> 1100 more sites than before. This all equals better coverage for both
> wireless products than before.

Don't think for a minute that Rogers will keep duplicate cell sites.
Pointless to pay lease/rent/power for those extra cell sites.

Secondly,if all Microcell antennas in a city no longer broadcast the
microcell network ID, then it is fair game to state that the microcell
network was shutdown. This doesn't reflect on Rogers's network on which
Fido cstomer will now roam permanently.

> increase coverage in those area without paying the $5 extra. But, once you
> leave the original FIDO footprint you will not have access to the extended
> Rogers Wireless network (eg. I leave Toronto and go to cottage country).

My question pertains to access of the 611 service specifically.

I know that 911 has to be supported. as it was before. For instance, if
I am cycling into unknown coverage territory, amd find that there is
Rogers coverage, is there a way to call Fido and have them enable Rogers
coverage ? Or will 611 calls be blocked ?
Tropical Haven - 21 Mar 2005 14:51 GMT
>>Network not being shut down, that makes it sound like it is going away, but
>>it is being integrated with the Rogers Wireless footprint. Net benefit to
[quoted text clipped - 4 lines]
> Don't think for a minute that Rogers will keep duplicate cell sites.
> Pointless to pay lease/rent/power for those extra cell sites.

I actually would think that, especially because in many FIDO markets
Rogers had limited spectrum, and can't support the load of customers it
has in relation to the number of towers it has.

> Secondly,if all Microcell antennas in a city no longer broadcast the
> microcell network ID, then it is fair game to state that the microcell
> network was shutdown. This doesn't reflect on Rogers's network on which
> Fido cstomer will now roam permanently.

It would be like something like CTV buying ITV in Edmonton.  Even
thought ITV may now be a CTV logo channel, it would still be there,
broadcasting at the same frequency.  It's unlikely it would be bought
just to be shut down.

>>increase coverage in those area without paying the $5 extra. But, once you
>>leave the original FIDO footprint you will not have access to the extended
[quoted text clipped - 6 lines]
> Rogers coverage, is there a way to call Fido and have them enable Rogers
> coverage ? Or will 611 calls be blocked ?
Harry Eugene Ly - 22 Mar 2005 05:04 GMT
I got a few calls (3) a few days ago from 1-866-301-5302 (call display). I
wasn't near my Fido phone and couldn't pick it up. When I tried calling that
number, it was an automated Fido message about a promotion. It didn't give
much details but said that someone would contact me again since I missed the
call.

> >>Network not being shut down, that makes it sound like it is going away, but
> >>it is being integrated with the Rogers Wireless footprint. Net benefit to
[quoted text clipped - 29 lines]
> > Rogers coverage, is there a way to call Fido and have them enable Rogers
> > coverage ? Or will 611 calls be blocked ?
Laurab - 01 Jul 2005 03:41 GMT
I've been getting those calls from Fido, but I usually miss the call
the only thing is, I dont have a Fido phone. I'm on telus, so I haven
figured out why they keep calling me. I told them I had never had
Fido phone and they still call. They called twice today, and they hav
basically called once every other day for the last 3 weeks or so
Screwy thing

--
Laurab
 
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