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Cellular Phone Forum / Providers / Fido / July 2005

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Long distance price doubles

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Alex - 07 Jul 2005 23:26 GMT
New long distance rates as of August 3, 2005: 20 cents / minute.... how
unfortunate.
ChickenBall - 08 Jul 2005 00:17 GMT
Alex <Alex@UpNorthInTheIgloo.ca> wrote in group: alt.cellular.fido

> New long distance rates as of August 3, 2005: 20 cents / minute.... how
> unfortunate.

Why do you seem suprised? Fido was destined to slowly be dismantled when
Rogers bought it. Shame.
Joseph - 08 Jul 2005 01:09 GMT
>Alex <Alex@UpNorthInTheIgloo.ca> wrote in group: alt.cellular.fido
>
[quoted text clipped - 3 lines]
>Why do you seem suprised? Fido was destined to slowly be dismantled when
>Rogers bought it. Shame.

Next thing to go:  per second billing for monthly subscribers.

- -
         
JF Mezei - 08 Jul 2005 03:13 GMT
> Next thing to go:  per second billing for monthly subscribers.

Not sure about that. They still advertise Fido as being the only one with pr
second billing.

Also, this would apply only to new subscribers, not existing ones, especially
those under contract. They can mess with all the anciliary services and that
applies to all existing subscribers right away.

I am not sure Fido is attracting that many new subscribers. So their changes
would probably aim to extract more money from existing subscribers.
Alex - 09 Jul 2005 13:00 GMT
> I am not sure Fido is attracting that many new subscribers. So their
> changes would probably aim to extract more money from existing
> subscribers.

I know of at least one new subscriber: my boss, who got so pi$$ed off about
being charged 95 cents per minute on US long distance!  He told Rogers to
shove it after receiving a bill for over $500 following a recent trip to
the US.  Of course, I told him the reprieve would be temporary....  

Rogers even wanted to drop the bill to something like $150!  Didn't know
you could negotiate with them.
JF Mezei - 09 Jul 2005 18:04 GMT
> I know of at least one new subscriber: my boss, who got so pi$$ed off about
> being charged 95 cents per minute on US long distance!

That is terrible.

I called Fido yesterday to complain about the 100% increase in long distance
rates. Told him that I would make sure that Rogers ends up making less money
from me, doing exactly the opposite of what they wanted. I'll buy pre paid
long distrance cards and change all my address book entries to remove the +1
so that any call that is long distrance will result in fido telling me the
call is long distance and not connecting me.
ChickenBall - 09 Jul 2005 23:34 GMT
JF Mezei <jfmezei.spoamnot@teksavvy.com> wrote in group:
alt.cellular.fido

> I called Fido yesterday to complain about the 100% increase in long
> distance rates. Told him that I would make sure that Rogers ends up
[quoted text clipped - 3 lines]
> distrance will result in fido telling me the call is long distance and
> not connecting me.

Wow, you called Fido. Was it a one sided conversation? I don't see you
posting what they said in return.

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sbdot - 11 Jul 2005 15:40 GMT
Actually, if you read the contract, I'm sure that they've covered
themselves for that.  If not, expect a new 'User Agreement' to be mailed
out that allows them to change whatever they want.  If you don't like
it, you can cancel.

That's the Rogers way of doing business... and once you cancel, they'll
come after you for all kinds of dubious charges to try to squeeze a
final few dollars out of you (thus ensuring that they'll leave you
pissed off enough to never consider subscribing for anything with them
again).  That's why I don't allow any of their services in my home (I'm
not writing this from home, in case any of you call me a hypocrite).

I was going to say it was a shame that they acquired Sprint Canada, but
that company's service sucked as bad as Rogers did, so basically it was
a good fit.

>>Next thing to go:  per second billing for monthly subscribers.
>
[quoted text clipped - 7 lines]
> I am not sure Fido is attracting that many new subscribers. So their changes
> would probably aim to extract more money from existing subscribers.
sbdot - 11 Jul 2005 15:33 GMT
I guess however few people were actually paying the ridiculous rate of
10c/min weren't appreciated.  I personally used to program a calling
card into my phone when I had Fido (phone card rates are now
1.8-3.0c/min for LD in Canada/US... and I'm talking about the flat rate
cards).  But I got rid of that Fido problem a while ago now, so no
worries for me.  Stick a fork in Fido; that dog is done, despite all of
Rogers protestations that they didn't buy it to kill it off.

> New long distance rates as of August 3, 2005: 20 cents / minute.... how
> unfortunate.
JF Mezei - 11 Jul 2005 19:03 GMT
> I guess however few people were actually paying the ridiculous rate of
> 10c/min weren't appreciated.  

Actually, long distance was used a lot. And remember that Fido even used to
sell it for your landline. And remember that when you place a call from
outside a city, you are never really sure if it will end up being long
distance or not, unless it is extremely obvious (in québec calling someone in
BC or in Australia).

So it was extremely convenient to be able to make calls at reasonable long
distance rates equivalent to what Bell charges when you subscribe with  some
package incurring monthly fees. It wasn't designed to rip you off. It was acceptable.

But at 0.20, it is a ripoff and I will protest now by using a prepaid card. So
in the end, Rogers will get less revenu from its long distance rate increase ,
and if every Fido customer did the same, Rogers might get the message.

Rogers should learn some tricks from the dog instead of the other way around.
Right now, it is out to protect its own very high rates by cannabalising Fido
rates. An in the end, the most feared competitor (Virgin) turns out to be just
a new brand for Bell Mobility at roughly the same rates, so it isn't such a
big threath after all.

It isn't a surprise that Rogers is wrecking Fido. But it is a disapointment
that the lack of competition in Canada's wireless is allowing Rogers to wreck
its oppportunity to compete against landlines. Then again, with VOIP, perhaps
it isn't possible to compete against the new generation of landline service,
so might as well milk customers while it lasts.

(with WiMax, expect VOIP based mobile phones, and that will definitely compete
against traditional legacy mobile phone companies).
Louis Lavallée - 16 Jul 2005 15:17 GMT
Hi!

I'm in Québec and I'm using Distributel for my long distance calls
since a while.  The Québec plan is 1200 minutes for 18.00$ and the
minutes can be used with my home phone AND my cell phone. Every minutes
over the limit is .05 $

>> I guess however few people were actually paying the ridiculous rate of
>> 10c/min weren't appreciated.
[quoted text clipped - 28 lines]
> (with WiMax, expect VOIP based mobile phones, and that will definitely compete
> against traditional legacy mobile phone companies).
sbdot - 16 Jul 2005 16:28 GMT
I use a flat rate long distance calling card.  The rate is 1.9 cents per
min, and you can get them in 5, 10 or 20 dollar amounts.  That's why
even when i had Fido (which, thankfully, I don't any longer) I never
used their long distance.  10 cents a minute nowadays is even more than
 some of the Bell long distance plans.  It may have been an OK rate a
couple of years ago, but not today.  20 cents is just absolutely
retarded.  If anyone hasn't cancelled their Fido service after the rates
 were jacked up for most of the services (vmail, call id), plan minutes
and features were gutted (hello CityFido), and now long distance rates
have been doubled... then I guess they're just the type of clueless
shlub that Rogers would like to maintain as a customer.  "They'll pay
whatever we ask.  They're the bestest customers."

> Hi!
>
[quoted text clipped - 51 lines]
>> compete
>> against traditional legacy mobile phone companies).
Joseph - 16 Jul 2005 18:51 GMT
>I use a flat rate long distance calling card.  The rate is 1.9 cents per
>min, and you can get them in 5, 10 or 20 dollar amounts.  That's why
[quoted text clipped - 8 lines]
>shlub that Rogers would like to maintain as a customer.  "They'll pay
>whatever we ask.  They're the bestest customers."

You evidently do not know that what Rogers is trying to do is to make
the Fido service so unattractive that no one will  use it and if
they're already customers they'll force them to leave.  I predict the
next thing to go for Fido will be per second billing and after that an
increase of US roaming from 20 cents per minute to 75 cents per
minute.  If there were any advantages to using Fido they're slowly
being taken away.  I would not be surprised to see Fido completely
gone within two years.  People were rooting for Fido to fail and their
wishes are now coming true.  Using the retarded "Andrea" for customer
service is enough to make someone leave Fido.  Whoever programmed that
thing didn't have a clue.  And evidently Fido doesn't realize that
Canada is a dual language country since many of the announcements that
they have on the service are in French only.

- -
         
Jim MacKenzie - 18 Jul 2005 15:59 GMT
----- Original Message -----
From: "Joseph" <JoeOfSeattle@yahoo.com>
Newsgroups: alt.cellular.fido
Sent: Saturday, July 16, 2005 11:51 AM
Subject: Re: Long distance price doubles

> I predict the
> next thing to go for Fido will be per second billing and after that an
> increase of US roaming from 20 cents per minute to 75 cents per
> minute.

I guess you guys prefer paying $0.25 for long distance and $0.95 (plus $0.50
long distance) for US roaming then, because that's what Rogers charges and
that's about what Telus, Bell, Aliant, MTS and SaskTel Mobility charge.

Jim
EggHead - 18 Jul 2005 17:51 GMT
Hi,
Does the LD package still exist after August3,?
They are only .05 per min to Canada.
Egghead

> New long distance rates as of August 3, 2005: 20 cents / minute.... how
> unfortunate.
 
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