WNP gets a kick in the balls

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Grubb Industries - 14 Sep 2005 11:22 GMT

I have no doubt rogers was behind this.

http://www.canada.com/technology/story.html?id=3bfccc77-91f7-4bc4-a492-15df4750d66c

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DevilsPGD - 14 Sep 2005 12:28 GMT

>I have no doubt rogers was behind this.
>
>http://www.canada.com/technology/story.html?id=3bfccc77-91f7-4bc4-a492-15df4750d66c

I thought I read that Rogers was behind WNP these days?

Either way, I suspect if the CRTC said to the carriers that they'd be
billed $1/week per customer who wants to migrate, with the payment
amount doubling weekly, I suspect the carriers could get WNP in place
before anybody becomes a billionaire...

Hell, if the US can do it with the hundreds of phone companies involved,
Canada should be able to do it given the vastly smaller number of
wireline and wireless companies involved, plus the fact that Fido has
already accomplished this years ago.

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Jim - 15 Sep 2005 04:52 GMT

Sadly, what's happened here is that the CRTC abandoned its duty to the
industry and the consumer: they have said nothing about WNP except that
they have it on their work schedule. The industry trumped them by
making their annoucement in the Spring and then their BS announcement
this week. WNP is easy to implement - if you want to implement it.
For the industry to say differently indicates a lack of willingness on
its part.

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DevilsPGD - 15 Sep 2005 07:58 GMT

>Sadly, what's happened here is that the CRTC abandoned its duty to the
>industry and the consumer: they have said nothing about WNP except that
[quoted text clipped - 3 lines]
>For the industry to say differently indicates a lack of willingness on
>its part.

True. However, there are some complications (free in-network calling,
SMS, etc) that could be fun to implement.

As cool as Rogers' txt2landline service is, there is an extra layer of
complexity if it needs to tell if I've ported a landline to another cell
phone carrier.

If the features weren't designed with this in mind in the first place, I
can see why it could easily be a huge project to upgrade everything, and
I'd bet that the carriers are working on it internally even if they're
not publicly supporting number portability.

One of the things I don't like about the US system is that cell phones
and landlines aren't totally interchangable yet, but it looks like the
CRTC isn't planning on making the same mistake, so that's at least a
small benefit.

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Jim - 16 Sep 2005 21:13 GMT

I don't believe any of the product/service features you mention are an
impediment to NP. Most systems today can handle NP and Fido can do it
right now - CityFido. No, the impediment is not technical; it is
simply an unwillingness to give customers a choice.

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Jim - 16 Sep 2005 22:13 GMT

CRTC WANTS COMMENT ON WIRELESS PORTABILITY: CRTC Telecom Public Notice
2005-14, issued at 2pm today, asks for public comment on issues related
to
the introduction of Wireless Number Portability, including ways to
shorten
the implementation time frame proposed by the CWTA. To participate,
notify
the Commission by September 26 and submit comments by October 6.

http://www.crtc.gc.ca/archive/ENG/Notices/2005/pt2005-14.htm

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DevilsPGD - 17 Sep 2005 02:09 GMT

>I don't believe any of the product/service features you mention are an
>impediment to NP. Most systems today can handle NP and Fido can do it
>right now - CityFido. No, the impediment is not technical; it is
>simply an unwillingness to give customers a choice.

Can I send a text message from Rogers to a CityFido customer who ported
a number from a landline?

I vaguely remember it was an issue at one point, although I don't know
about today. I'd be happy to test if anybody will give me a number
(email is valid if you don't want to post here)

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Steven Fisher - 17 Sep 2005 06:46 GMT

> I vaguely remember it was an issue at one point, although I don't know
> about today. I'd be happy to test if anybody will give me a number
> (email is valid if you don't want to post here)

Back when I was a Rogers customer, you couldn't reliably send a text
message to another Rogers customers in the same room.

-- Steve

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DevilsPGD - 17 Sep 2005 09:01 GMT

>> I vaguely remember it was an issue at one point, although I don't know
>> about today. I'd be happy to test if anybody will give me a number
>> (email is valid if you don't want to post here)
>
>Back when I was a Rogers customer, you couldn't reliably send a text
>message to another Rogers customers in the same room.

Really? That's one of the things I've really been enjoying about my
Rogers service, text messages actually go out and they go out now.

With TELUS, I rarely lost a message, but they were often not delivered
for 20-30 minutes, and sometimes hours.

I'd often get 3-4 messages in a row, "I'll be there in 20 minutes", then
"I'm off the bus, I'll be there in five minutes" then "I'm here" then
"Where are you?" all bunched together the first time I rebooted my phone
after the messages were sent.

Outgoing was equally unreliable even to non-TELUS users (so it wasn't
just that they were having problems delivering messages to handsets,
although that's part of it since forcing the handset to reregister with
the network would kick the messages) -- Voicemail notification wouldn't
work either (and voicemail and text messaging notifications go through
the same subsystem, at least on the iDEN/Mike network)

With Rogers, I've yet to see a SMS get lost, and I've had one
TXT2Landline not make it through, but since I never got a confirmation
of delivery, I at least knew about the problem.

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Steven Fisher - 17 Sep 2005 19:51 GMT

> With Rogers, I've yet to see a SMS get lost, and I've had one
> TXT2Landline not make it through, but since I never got a confirmation
> of delivery, I at least knew about the problem.

It was a few years ago, but it (and the super low quality setting they
used for their codec) was what drove me to Fido.

-- Steve

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Jim - 17 Sep 2005 22:29 GMT

The example of poor text messaging delivery, timing, etc. is just one
more facet of how the Canadian wireless providers have been screwing
with customers. Their poor attitude to you, the paying customer,
continues with WNP.

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