More seconds billed with Fido

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news_on_fido - 26 Oct 2005 04:56 GMT

Found out today from a rep at the kiosk that since Monday,
incoming calls are billed as soon as your phone starts to ring, instead of
when you answer.

Is this true?

Did anyone else hear of this?

If this is true, then you can add anywhere from 5 to 20 seconds more per
call.

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Steven Fisher - 26 Oct 2005 06:00 GMT

> Found out today from a rep at the kiosk that since Monday,
> incoming calls are billed as soon as your phone starts to ring, instead of
[quoted text clipped - 6 lines]
> If this is true, then you can add anywhere from 5 to 20 seconds more per
> call.

Send-to-end? Hasn't that been true since 2000? I seem to recall reading
rants about this weekly.

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Steven Fisher; sdfisher@spamcop.net
"Morituri Nolumus Mori."

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DevilsPGD - 26 Oct 2005 07:53 GMT

>Found out today from a rep at the kiosk that since Monday,
>incoming calls are billed as soon as your phone starts to ring, instead of
[quoted text clipped - 6 lines]
>If this is true, then you can add anywhere from 5 to 20 seconds more per
>call.

Sounds likely, it's roughly the equivalent to send-to-end billing for
incoming calls.

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I should have gotten off in crackton
-- Lisa

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Harry Eugene Ly - 27 Oct 2005 00:35 GMT

I believe that Fido always had this (at least for the 5 years that I've been
a customer). I believe that this is standard practice among cellphone
service providers. When you call someone from your Fido phone and if you
waint 1 minute for them to pick up the phoe and they pick it up after 1
minute 6 seconds, you are billed for 1 minute 6 seconds + the amount of time
you actually talk to them. If the person doesn't pick up the phone or you
don't get their voice mail, I believe that Fido doesn't charge regardless of
how long the other person's phone rings. In regards to incoming phone calls
to Fido, I'm not sure what policy they follow for this. Whether it is from
when your phone starts ringing until you pick it up or whether you get
charged the moment you pick up the phone. My GUESS is that you are charged
from the moment you pick up your Fido phone regardless of the amount of time
your Fido phone was ringing.

> >Found out today from a rep at the kiosk that since Monday,
> >incoming calls are billed as soon as your phone starts to ring, instead of
[quoted text clipped - 9 lines]
> Sounds likely, it's roughly the equivalent to send-to-end billing for
> incoming calls.

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maepeterson@gmail.com - 03 Nov 2005 15:29 GMT

I never have any charges for unanswered calls! I am out of town a lot
and do not answer some unimportant calls. If what you are saying is
true then why am I not being billed for those other calls which I let
the voice mail take?

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Harry Eugene Ly - 04 Nov 2005 04:44 GMT

When you don't quote the previous person/question (Google by default doesn't
post the message that you are replying to in the usenet group), it is hard
to know what you are referring to. If you are referring to my earlier post,
I mentioned that I don't know how Fido calculates their incoming calls.
However, their outgoing calls has been calculated (since I have been a
customer) from the time that the other person's phone starts ringing as long
as he/she picks up or his/her voice mail picks up. For example, you call
someone at their place using your Fido phone. Their phone rings for 55
seconds and no one picks up. You aren't billed for anything. You call
someone at their place using your Fido phone. This time, their phone rings
for 55 seconds and then someone picks up the phone. You only talk with this
person for 10 seconds because it isn't the person you are looking for. In
this case, Fido will bill you for 55 seconds + 10 seconds = 1 minute 5
seconds even though the actual conversation lasted 10 seconds. Most
cellphone companies calculate the charges in the exact same way.

> I never have any charges for unanswered calls! I am out of town a lot
> and do not answer some unimportant calls. If what you are saying is
> true then why am I not being billed for those other calls which I let
> the voice mail take?

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DevilsPGD - 05 Nov 2005 01:50 GMT

>When you don't quote the previous person/question (Google by default doesn't
>post the message that you are replying to in the usenet group), it is hard
[quoted text clipped - 11 lines]
>seconds even though the actual conversation lasted 10 seconds. Most
>cellphone companies calculate the charges in the exact same way.

It actually includes the call setup time too, which adds another few
seconds to call too.

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