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Cellular Phone Forum / Providers / Fido / June 2007Can't connect to internet.fido.ca on Treo 600
I recently got an unlocked Treo 600. It can do a GPRS connect without any problems with either of the APNs wap.fido.ca and mms.fido.ca, but when I use internet.fido.ca (which I want to use since the phone has an HTML browser), it fails to connect. Specifically, the connection times out. The Fido CSR assure me that nothing is blocked on my phone and it should work. Any ideas? Has anybody else been able to do internet browsing on fido with a Treo 600 phone? This is the trace log, if it helps. I'm a bit fuzzy on this stuff, but it looks to me like Fido is ignoring the IPCP request. LCP->CfgReq LCP<-CfgReq LCP->CfgRej LCP<-CfgAck LCP<-CfgReq LCP->CfgAck LCP Up PAP->CfgReq PAP<-Ack PAP Up IPCP->CfgReq LCP<-TrmReq LCP->TrmAck LCP Timeout Not connected > The Fido CSR assure me that nothing is blocked on my phone > and it should work. Many of the GPRS plans have been downgraded to Rogers's levels of "sandbox" service which limits access to only the Rogers approved websites though the wap gateway. These plans no longer allow one to send email to an SMTP server and pickup email from POP or IMAP because you are no longer conncted to the real internet. Are you sure about the pop/imap issue? I use Fido's GRPS to access my Gmail account on my Treo 650 without any issues. > > The Fido CSR assure me that nothing is blocked on my phone > > and it should work. [quoted text clipped - 4 lines] > email to an SMTP server and pickup email from POP or IMAP because you > are no longer conncted to the real internet. > Are you sure about the pop/imap issue? I use Fido's GRPS to access my Gmail > account on my Treo 650 without any issues. Are you "Some Other Guy" who posted the original message ? I too can use internet.fido.ca on my old siemens phone to access my mail/imap server and for http transactions (downloading java etc). But my GRPS setup on my account predates Roger's purchase. The new GPRS packages by default put yu in sandbox mode without "internet.fido.ca", only wap and mms (and the wap only lets you access Fido/Rogers approved websites). When you talk to the Fido reps, you need to tell them you have a laptop and need full internet access. >> Are you sure about the pop/imap issue? I use Fido's GRPS to access my >> Gmail account on my Treo 650 without any issues. > > Are you "Some Other Guy" who posted the original message ? No, that would be me. Sorry about my crappy posting name. > I too can use internet.fido.ca on my old siemens phone to access my > mail/imap server and for http transactions (downloading java etc). [quoted text clipped - 3 lines] > only wap and mms (and the wap only lets you access Fido/Rogers approved > websites). The Treo can do a GPRS connect with wap.fido.ca and mms.fido.ca no problem. I have sent pictures successfully this way, so it's not just an illusion. But an internet.fido.ca connection fails, with the log ending with: PAP<-Ack PAP Up IPCP->CfgReq LCP<-TrmReq LCP->TrmAck LCP Timeout My account (2002, prepaid) also predates the Rogers takeover. I was using a Siemens M55 successfully with WAP then. > When you talk to the Fido reps, you need to tell them you have a laptop > and need full internet access. The last furryguy I talked to said that everything is enabled on my account, and that I should go to their store at the Toronto Eaton Centre to figure out why it's not working. Well, wap.fido.ca and mms.fido.ca connect but internet.fido.ca doesn't so I don't know what more to say. Frustrating stuff. GSM phones are capable of so much, but they're always crippled somehow here in Canada. > My account (2002, prepaid) also predates the Rogers takeover. > I was using a Siemens M55 successfully with WAP then. Prepaid no longer allows real internet connection. > The last furryguy I talked to said that everything is enabled on my account, That 4 legged furry guy should read the fine print. The prepaid gprs plans have been crippled down to Rogers' standards. > Frustrating stuff. GSM phones are capable of so much, but they're always > crippled somehow here in Canada. Note that this is also common on USA networks which also cripple their prepaid offerings. I think Cingular (now back to the AT&T name) allows users to cheat and enter an unpublished (by them) APN for prepaid access to the internet. > That 4 legged furry guy should read the fine print. The prepaid gprs > plans have been crippled down to Rogers' standards. Well, I got WAP (via wap.fido.ca as the APN) working on it now. I had to set the proxy port to 8080 rather than 9201 as they told me. Go figure. So that gets web browsing working which should be adequate. At 5c/kB, I wouldn't want to do much of it though... > Note that this is also common on USA networks which also cripple their > prepaid offerings. I think Cingular (now back to the AT&T name) allows > users to cheat and enter an unpublished (by them) APN for prepaid access > to the internet. I swapped in a prepaid Belgian SIM a few years back when I was in Europe. Notable differences in behaviour: - Free incoming calls - Per second billing - The account money expires after 12 MONTHS rather than the lame 30 days or whatever - After making a call, the call cost and balance is automatically displayed on the phone status line. No arguing with that bitchy Andrea! - Roaming works everywhere, even here in Canada (I tried). - Voicemail calls are free Generally a class act. I'm not sure what you're referring to since I'm not "Some Other Guy". My GPRS has been working fine on my Treo 600, Treo 650, and Treo 680 without any issues. My GPRS set-up probably also predates Rogers purchase because I have the unlimited package (subject to their 1GB fair use guidelines). On my Treos, I use the connection type of "GPRS", User Name is "fido", password I think is "fido" also but it is hidden, the APN is internet.fido.ca. IP address is set for Automatic and Query DNS is enabled. I use to have a fido proxy enabled but now I don't. With these settings, I can get my Gmail (which I believe that I've set up to use pop/smtp). I can also browse the web (port 80), synchronize to an NTP (port 123), ftp, etc. > > Are you sure about the pop/imap issue? I use Fido's GRPS to access my Gmail > > account on my Treo 650 without any issues. [quoted text clipped - 11 lines] > When you talk to the Fido reps, you need to tell them you have a laptop > and need full internet access. > My GPRS has been working fine on my Treo 600, Treo 650, and Treo 680 > without any issues. My GPRS set-up probably also predates Rogers purchase [quoted text clipped - 9 lines] > to use pop/smtp). I can also browse the web (port 80), synchronize to an > NTP (port 123), ftp, etc. Well that seals it then. I've used exactly the same settings and the connection fails, while it works with wap.fido.ca as the APN. It must be because I'm on prepaid (pre-Rogers), even though the CSRs claim they "enabled" full internet access. The SIM card is an old M32 model, but I can't imagine that'd matter. Beats me why they don't allow it. It's prepaid and it'd drain the account at an astounding rate, which you'd think they'd want. Bummer, since I wanted to try the PalmOS google maps. I guess I'm stuck with WAP then. Google Maps is amazing on my Treo 680! It was also amazing on my Treo 650 before I sold it. I haven't ever tried it on my old Treo 600 since I sold my Treo 600 before Google released it. Those settings have always worked for me with Fido on my unlocked Treos. I'm not sure what SIM card I'm using. It has been the same Fido SIM card that I've had since first becoming a Fido customer over 8 years ago. > > My GPRS has been working fine on my Treo 600, Treo 650, and Treo 680 > > without any issues. My GPRS set-up probably also predates Rogers purchase [quoted text clipped - 22 lines] > > I guess I'm stuck with WAP then. If you are still having issues, please feel free to drop by the fido service centre, if we can program it, then all it will cost you is a $15 internet settings fee paid for in-store. On Jun 3, 6:11 pm, "Harry Eugene Ly" <consumers-get-bad-service@big-f*- companies.com> wrote: > Google Maps is amazing on my Treo 680! It was also amazing on my Treo 650 > before I sold it. I haven't ever tried it on my old Treo 600 since I sold my [quoted text clipped - 34 lines] > > - Show quoted text - |
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