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Cellular Phone Forum / Providers / Fido / August 2007

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Fido email-to-SMS performance

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Some Other Guy - 28 Jul 2007 18:01 GMT
Email to <mynumber>@fido.ca always used to result in the text being SMS'd to
the phone pretty quickly.  However, starting around when Rogers bought
Fido, it has been getting worse and worse.

I'm finding that these days, most messages now get dropped completely, while
others takes hours or sometimes DAYS to get through.

Is anyone else having the same problem?  In on prepaid, if it matters.

Personally I'd like to switch to another GSM provider, but since the CRTC in
their wisdom decided that having only one GSM provider rather than two in
the GTA is a good thing, I can't.
JF Mezei - 28 Jul 2007 18:22 GMT
> I'm finding that these days, most messages now get dropped completely, while
> others takes hours or sometimes DAYS to get through.

Verizon "SMS" to Me took 3 hours.
Finish telephone SMS to me took 6 days.

The SMTP server that is part of the GPRS offering is still brain dead
without a DNS definition (which makes it look like a spammer).
Brad Barnett - 11 Aug 2007 01:21 GMT
> Email to <mynumber>@fido.ca always used to result in the text being SMS'd to
> the phone pretty quickly.  However, starting around when Rogers bought
[quoted text clipped - 8 lines]
> their wisdom decided that having only one GSM provider rather than two in
> the GTA is a good thing, I can't.

Yes, it's horrible.  They know it, and love to pretend nothing is wrong.

However, it's very wrong, and very broken.  I run my own MTA, on a static
IP, and I can tell you that their setup is quite broken.  I've poked about
a bit... and it's very sad.

My experiences match yours, in terms of QoS.  Worse to worse, it can now
take 2 to 3 days for messages to get through.  However, tonight something
interesting has occurred.  Both of their mail servers are down!
Hopefully, they are fixing them, and correctly.
 
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