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Cellular Phone Forum / Providers / Fido / October 2003

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Nattulv - 30 Sep 2003 05:54 GMT
Hello,

I would like to know if anyone can help me to set up the email for Sony
Ericsson P800 headset. I've already setup the wap gateway and am able to
browse the web no problem.  But I am having difficulty to setup the email
client.  If someone can actually tell me what the settings are , it will be
very much appreaciated.

thanks!

Ray
Dimitris Kiamilis - 30 Sep 2003 14:28 GMT
Email for P800 headset????

> Hello,
>
[quoted text clipped - 7 lines]
>
> Ray
Nattulv - 30 Sep 2003 15:53 GMT
Email setup for the p800 phone rather. U know what I meant anyway. =)
> Email for P800 headset????
>
[quoted text clipped - 10 lines]
> >
> > Ray
Mikelats - 30 Sep 2003 17:06 GMT
What's the problem you're having? Assuming you already have an account that
allows you to send/receive email through any device/email program, one thing
you should check is whether you set your P800 to use SMTP authentication
(which can be modified under the account settings outbox tab of the email
account you're using) because most SMTP servers use it. That could be the
reason you cannot send email.
Michael Moore - 01 Oct 2003 02:52 GMT
> What's the problem you're having? Assuming you already have an account that
> allows you to send/receive email through any device/email program, one thing
> you should check is whether you set your P800 to use SMTP authentication
> (which can be modified under the account settings outbox tab of the email
> account you're using) because most SMTP servers use it. That could be the
> reason you cannot send email.

Assuming your on Fido, I believe you must use Fido's SMTP
server (outgoing) -- however, you use the POP3 or IMAP
server (incoming) of your ISP.  You can find the setup on
the Fido website.

--
M2
Nattulv - 01 Oct 2003 03:11 GMT
Yes I have a working email account which is XXXX@telus.net so I used
mail.telus.net for POP3 and SMTP servers.  When I tried to connect to the
email it said 'connecting...' 'connecting to mail.telus.net"
then after the timeout is is set to 180seconds. there is a dialoug poped up
saying. 'no record found of the desired DNS typed of class'

any clue?

> What's the problem you're having? Assuming you already have an account that
> allows you to send/receive email through any device/email program, one thing
> you should check is whether you set your P800 to use SMTP authentication
> (which can be modified under the account settings outbox tab of the email
> account you're using) because most SMTP servers use it. That could be the
> reason you cannot send email.
Dave G. - 01 Oct 2003 08:07 GMT
"Nattulv" <rlam@sfu.ca> wrote in news:

> Yes I have a working email account which is XXXX@telus.net so I used
> mail.telus.net for POP3 and SMTP servers.  When I tried to connect to
> the email it said 'connecting...' 'connecting to mail.telus.net"
> then after the timeout is is set to 180seconds. there is a dialoug
> poped up saying. 'no record found of the desired DNS typed of class'

You can receive email via anyones pop server. However, sending must be done
with your carriers smtp. Due to security reasons, I doubt there is an isp
that will allow you access to their smtp outside of being connected to
their system. I could be wrong though. :)

Dave.
Mikelats - 01 Oct 2003 15:59 GMT
Yes, you are absolutely wrong. If what you say were the case, there wouldn't
be any point in using GPRS.
repatch - 01 Oct 2003 16:20 GMT
Um, no, he is correct, SMTP servers will generally only accept mail destined
for it's domain from sources OUTSIDE of it's domain. That is why you must
use Fido's SMTP server to send mail while using Fido GPRS. The reason is
spam, an SMTP server that will except mail destined for outside of it's
domain from sources outside of it's domain is called an open relay. TTYL

> Yes, you are absolutely wrong. If what you say were the case, there wouldn't
> be any point in using GPRS.
Mikelats - 01 Oct 2003 17:36 GMT
Well, I'm not sure I understand what you're saying but let me tell you that
I can use a Vodafone.de and a GMX.de account that I have via GPRS on several
handsets without using Fido's SMTP server. I configured my handsets to use
the POP and SMTP servers I was provided with and have no problem sending or
receiving email.
repatch - 02 Oct 2003 00:33 GMT
Exactly, you must use the SMTP server of the GPRS network provider you are
using, so if you're using Fido GPRS you need to use Fido's SMTP server. TTYL

> Well, I'm not sure I understand what you're saying but let me tell you that
> I can use a Vodafone.de and a GMX.de account that I have via GPRS on several
> handsets without using Fido's SMTP server. I configured my handsets to use
> the POP and SMTP servers I was provided with and have no problem sending or
> receiving email.
Mikelats - 02 Oct 2003 01:49 GMT
What do you mean??? When I programmed my P800 and other handsets, I entered
these server addresses to send email: smtp.email.vodafone.de and
mail.gmx.net so I do not see how this has anything to do with Fido's SMTP
server. If I were trying to use Fido's email account, then it would be
logical to assume that I need to use their POP and SMTP servers.

> Exactly, you must use the SMTP server of the GPRS network provider you are
> using, so if you're using Fido GPRS you need to use Fido's SMTP server. TTYL
repatch - 02 Oct 2003 02:06 GMT
I give up, if you can't understand that I WAS GIVING AN EXAMPLE I don't know
what else to say...

> What do you mean??? When I programmed my P800 and other handsets, I entered
> these server addresses to send email: smtp.email.vodafone.de and
[quoted text clipped - 5 lines]
> > using, so if you're using Fido GPRS you need to use Fido's SMTP server.
> TTYL
O'McBlackson - 02 Oct 2003 01:53 GMT
Well...
There might be an exception. If the SMTP server support authentication then
some providers accept to relay messages if client authenticate itself to the
SMTP server.
I think this is the case for Mikelats \ GMX.de account.

> Um, no, he is correct, SMTP servers will generally only accept mail destined
> for it's domain from sources OUTSIDE of it's domain. That is why you must
[quoted text clipped - 5 lines]
> wouldn't
> > be any point in using GPRS.
repatch - 02 Oct 2003 02:07 GMT
That's true, however it is relatively rare. Another case is accounts that
use IMAP, you can send through them from any provider (since you must
authenticate before a session can be opened on the IMAP server). TTYL

> Well...
> There might be an exception. If the SMTP server support authentication then
[quoted text clipped - 12 lines]
> > wouldn't
> > > be any point in using GPRS.
Michael Moore - 02 Oct 2003 11:16 GMT
> That's true, however it is relatively rare. Another case is accounts that
> use IMAP, you can send through them from any provider (since you must
[quoted text clipped - 29 lines]
>>>
>>>>be any point in using GPRS.
Michael Moore - 02 Oct 2003 11:17 GMT
> That's true, however it is relatively rare. Another case is accounts that
> use IMAP, you can send through them from any provider (since you must
> authenticate before a session can be opened on the IMAP server). TTYL

Huh? I thought IMAP was only for incoming mail.

--
M2
repatch - 02 Oct 2003 15:53 GMT
> > That's true, however it is relatively rare. Another case is accounts that
> > use IMAP, you can send through them from any provider (since you must
> > authenticate before a session can be opened on the IMAP server). TTYL
>
> Huh? I thought IMAP was only for incoming mail.

   Right you are, sorry about that. TTYL
Mikelats - 01 Oct 2003 16:18 GMT
It's evident that your phone can't find the servers. Here the questions are:
do you have the right addresses? And do you use a regular internet connexion
or ADSL? If you have the latter and you're trying to use the same settings
that you have on your computer, it won't work because Telus' server won't
allow access to anybody outside its network for security reasons.

If you had a regular internet connexion, then it would be possible to send
and retrieve your mail from any capable device such as your phone or a
wireless PDA. This is because security settings for fast connexions like
cable or ADSL and for regular phone line connexions are different.
Paul Fedorenko - 01 Oct 2003 16:23 GMT
>Yes I have a working email account which is XXXX@telus.net so I used
>mail.telus.net for POP3 and SMTP servers.  When I tried to connect to the
>email it said 'connecting...' 'connecting to mail.telus.net"
>then after the timeout is is set to 180seconds. there is a dialoug poped up
>saying. 'no record found of the desired DNS typed of class'

In terms of mail servers to use...

POP3:   mail.telus.net
SMTP:  gprs.fido.ca

Your SMTP server needs to be the one operated by the service through
which you connect, not the one you get your email through.

That should help you out.

Hope it works.
 
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