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Cellular Phone Forum / Providers / Fido / December 2003

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3390 cracked screen - what to do?

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stu@shelf.dyndns.org - 20 Dec 2003 16:59 GMT
Hi all - I dropped my 3390 last night and the LCD cracked and no longer
works.  Does anyone know if:

a) they can be fixed/replaced
b) fido does this
c) fido does this for a reasonable amount of $? :)

Failing that, is anyone selling a 3390/5190/8390 in Vancouver?

Thanks!

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Stuart Smith    <==---==>    <stu@shelf.dyndns.org>
* * * http://shelf.dyndns.org/~stu/ * * * * * * * *

frank-in-toronto - 20 Dec 2003 18:05 GMT
>Hi all - I dropped my 3390 last night and the LCD cracked and no longer
>works.  Does anyone know if:
>
>a) they can be fixed/replaced
>b) fido does this
>c) fido does this for a reasonable amount of $? :)
you should cancel your contract and get a new phone for free.
this possibility of phone damage is the main reason
i have fido.  no contract.
...thehick
Group Special Mobile - 20 Dec 2003 23:23 GMT
>>Hi all - I dropped my 3390 last night and the LCD cracked and no longer
>>works.  Does anyone know if:
>>
>>a) they can be fixed/replaced
>>b) fido does this
>>c) fido does this for a reasonable amount of $? :)

>you should cancel your contract and get a new phone for free.
>this possibility of phone damage is the main reason
>i have fido.  no contract.

Glad you think you can rook Fido so easily.  I'm sure you didn't
consider that Fido has a record of their service with their social
insurance number associated with their account?  Fido will do a credit
check before they authorize service. When they see that you just
cancelled service you own you will not get any new subscriber
benefits.
- - - - - - - - - - - - - - - - - - - - - - - - - -
          To send an email reply send to
         GSMthemobilestandard (@) yahoo.com
frank-in-toronto - 20 Dec 2003 23:55 GMT
>>>Hi all - I dropped my 3390 last night and the LCD cracked and no longer
>>>works.  Does anyone know if:
[quoted text clipped - 13 lines]
>cancelled service you own you will not get any new subscriber
>benefits.
you are 100% wrong.  as i'm sure others will point out.  now, if you
had said you felt it was *wrong* to "take advantage" of their
marketing techniques, thta'd be different.  Sounds to me like
you would do it if you thought you could get away with it.

you can.  plenty of others have.
...thehick
Group Special Mobile - 21 Dec 2003 15:51 GMT
>Sounds to me like
>you would do it if you thought you could get away with it.

No, I wouldn't.  I have what's called *ethics!*

- - - - - - - - - - - - - - - - - - - - - - - - - -
          To send an email reply send to
         GSMthemobilestandard (@) yahoo.com
Edward S - 22 Dec 2003 01:59 GMT
> >Sounds to me like
> >you would do it if you thought you could get away with it.
>
> No, I wouldn't.  I have what's called *ethics!*

One does have to give up the old number.  So takes some, gives some.
frank-in-toronto - 22 Dec 2003 22:10 GMT
>> >Sounds to me like
>> >you would do it if you thought you could get away with it.
>>
>> No, I wouldn't.  I have what's called *ethics!*
>
>One does have to give up the old number.  So takes some, gives some.
wrong again.  i still have my original phone.  still working.
and my new phone was exactly FREE!  yes.  0 dollars. 0 cents.
...thehick
frank-in-toronto - 22 Dec 2003 22:38 GMT
>>> >Sounds to me like
>>> >you would do it if you thought you could get away with it.
[quoted text clipped - 4 lines]
>wrong again.  i still have my original phone.  still working.
>and my new phone was exactly FREE!  yes.  0 dollars. 0 cents.

oops. sorry.  i replied too quickly.  yes, this time i did have to
get a new number.  once before i didn't have to.  they apply
their rules according to how much you argue and also
who you are talking to.  there appears to be a lot of
latitude.  some you win.  some you break even.

but, surely, accepting an offer of a free phone cannot
be considered poor ethics.   if they want to offer it,
i want to say yes.  attempting to judge the motives
of a large corporation is a bit difficult. so i don't.
...thehick
repatch - 21 Dec 2003 00:19 GMT
> >>Hi all - I dropped my 3390 last night and the LCD cracked and no longer
> >>works.  Does anyone know if:
[quoted text clipped - 13 lines]
> cancelled service you own you will not get any new subscriber
> benefits.

   Fido has NO business collecting a SIN, and you shouldn't provide them
with one. TTYL
Group Special Mobile - 21 Dec 2003 15:52 GMT
>> >>Hi all - I dropped my 3390 last night and the LCD cracked and no longer
>> >>works.  Does anyone know if:
[quoted text clipped - 16 lines]
>    Fido has NO business collecting a SIN, and you shouldn't provide them
>with one. TTYL

Any business that has a credit relationship with you is entitled to
require a social insurance number from you.

- - - - - - - - - - - - - - - - - - - - - - - - - -
          To send an email reply send to
         GSMthemobilestandard (@) yahoo.com
Deep - 21 Dec 2003 16:53 GMT
again, ABSOLUTELY FALSE.

Have you ever done anything before speaking? Companies can check credit by a
number of different means of identification. In fact, it would be ILLEGAL if
Fido ONLY took SIN numbers and didn't allow for other identification means.
It is illegal to demand a SIN number in order to get service. It is however
one of the easiest ways to get credit info (With the SIN number).

Deep

> >> >>Hi all - I dropped my 3390 last night and the LCD cracked and no longer
> >> >>works.  Does anyone know if:
[quoted text clipped - 23 lines]
>            To send an email reply send to
>           GSMthemobilestandard (@) yahoo.com
repatch - 22 Dec 2003 00:06 GMT
> >> >>Hi all - I dropped my 3390 last night and the LCD cracked and no longer
> >> >>works.  Does anyone know if:
[quoted text clipped - 19 lines]
> Any business that has a credit relationship with you is entitled to
> require a social insurance number from you.

   No, it's not. Any business that has a tax relationship with you (i.e.
bank, employer, stock broker) is entitled to collecting you SIN. Fido, or
any other such service has NO RIGHT to ask for your SIN, and you SHOULD NOT
give it to them. If they can't perform a credit check with your other
details walk away. Giving away your SIN can open you up to identity theft
more easily then almost any other piece of information.
AC - 22 Dec 2003 03:50 GMT
They are NOT entitled to get a SIN from you.

> > >> >>Hi all - I dropped my 3390 last night and the LCD cracked and no
> longer
[quoted text clipped - 27 lines]
> details walk away. Giving away your SIN can open you up to identity theft
> more easily then almost any other piece of information.
Deep - 21 Dec 2003 06:56 GMT
ABSOLUTELY FALSE.

You CAN cancel your line and get a new subscriber discount. Don't speak
unless you've tried to do it yourself.

Deep

> >>Hi all - I dropped my 3390 last night and the LCD cracked and no longer
> >>works.  Does anyone know if:
[quoted text clipped - 16 lines]
>            To send an email reply send to
>           GSMthemobilestandard (@) yahoo.com
maltchev - 20 Dec 2003 18:53 GMT
if  you are with fido for more than 18 months - talk to them and get a new
phone.
if not - go to www.cellphoneshop.net and buy a replacement LCD. you should
be able to replace it yourself. you are going to need a Torx #6 screwdriver
(you can buy it from the same web site).

> Hi all - I dropped my 3390 last night and the LCD cracked and no longer
> works.  Does anyone know if:
[quoted text clipped - 6 lines]
>
> Thanks!
grubb - 22 Dec 2003 13:56 GMT
>if  you are with fido for more than 18 months - talk to them and get a new
>phone.

Not, likely I was a 3 or four year customer When my 6190 was stolen,
they would not even let me buy a used 6190 at the time they were for
new customers only.
I think it cost me $275.00,
used they were half that.

\
>if not - go to www.cellphoneshop.net and buy a replacement LCD. you should
>be able to replace it yourself. you are going to need a Torx #6 screwdriver
[quoted text clipped - 10 lines]
>>
>> Thanks!
She Selectah! - 28 Dec 2003 06:07 GMT
All you have to do is talk to the right department.
ive been with Fido for just over 2 years.. and Ive had the 3390 then exactly
12 months later they gave me the 8390 for 100$..
I just purchased the T310 a month ago, which they gave to me for 50$.
Fido customer service is great.
Dont bother with a regular CSR... go directly to retentions.

> Not, likely I was a 3 or four year customer When my 6190 was stolen,
> they would not even let me buy a used 6190 at the time they were for
> new customers only.
> I think it cost me $275.00,
> used they were half that.
Ben - 21 Dec 2003 02:11 GMT
> Hi all - I dropped my 3390 last night and the LCD cracked and no longer
> works.  Does anyone know if:
[quoted text clipped - 6 lines]
>
> Thanks!

i got a 5190 im not using
$20
 
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