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Cellular Phone Forum / Providers / Fido / January 2004

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$10 monthly package to change

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JF Mezei - 11 Jan 2004 22:11 GMT
Heard from a 4 legged furry CSR today.

Starting Jan 14, the $10 package will have the minute charges at 0.30, double
from the current 0.15. Existing $10 per month customers will be grandfathererd.
Pavel - 11 Jan 2004 22:42 GMT
I never heard of the $10 package.  Does it include *any*  minutes?

: Heard from a 4 legged furry CSR today.
:
: Starting Jan 14, the $10 package will have the minute charges at 0.30, double
: from the current 0.15. Existing $10 per month customers will be grandfathererd.
repatch - 12 Jan 2004 00:18 GMT
No.

> I never heard of the $10 package.  Does it include *any*  minutes?
>
[quoted text clipped - 4 lines]
> : from the current 0.15. Existing $10 per month customers will be
> grandfathererd.
JF Mezei - 12 Jan 2004 04:54 GMT
> I never heard of the $10 package.  Does it include *any*  minutes?

Nop. 0 minutes. But The $10 was the real basic fee (no added stuff like 6.95,
911, pantyhose, police fees).

If you consume less than 130 minutes of airtime, that package becomes cheaper
than the $27 package that gives you 200 minutes.
Pavel - 12 Jan 2004 05:39 GMT
: Nop. 0 minutes. But The $10 was the real basic fee (no added stuff like 6.95,
: 911, pantyhose, police fees).
:
: If you consume less than 130 minutes of airtime, that package becomes cheaper
: than the $27 package that gives you 200 minutes.

Right, I can see how that can benefit low users.  Fido wants to make
some more money.  I guess in the next  couple of months Fido's meeting
with their creditors to show how healthy they are now?
repatch - 12 Jan 2004 06:16 GMT
> > I never heard of the $10 package.  Does it include *any*  minutes?
>
[quoted text clipped - 3 lines]
> If you consume less than 130 minutes of airtime, that package becomes cheaper
> than the $27 package that gives you 200 minutes.

   But remains more expensive then pre paid in almost all conditions. Fido
tried to get me on it when I asked to drop to prepaid. I quickly reminded
her that it doesn't have CID or VM, and includes NO minutes. TTYL
JF Mezei - 12 Jan 2004 10:57 GMT
>     But remains more expensive then pre paid in almost all conditions. Fido
> tried to get me on it when I asked to drop to prepaid. I quickly reminded
> her that it doesn't have CID or VM, and includes NO minutes. TTYL

But gives you access to analogue, roaming, GPRS and convenience of a bill, as
well as ease to change to a higher postpaid package if needed.

And it also gives you billing by second whereas prepaid is billed by minute.
maltchev - 12 Jan 2004 11:42 GMT
not to mention the included 1000 free forwarding minutes?

> >     But remains more expensive then pre paid in almost all conditions. Fido
> > tried to get me on it when I asked to drop to prepaid. I quickly reminded
[quoted text clipped - 4 lines]
>
> And it also gives you billing by second whereas prepaid is billed by minute.
Blandine Bigard - 12 Jan 2004 15:19 GMT
This plan is useful if you leave the country for a long time and want to
keep the ability to use your fido, but need no local minutes.

> >     But remains more expensive then pre paid in almost all conditions. Fido
> > tried to get me on it when I asked to drop to prepaid. I quickly reminded
[quoted text clipped - 4 lines]
>
> And it also gives you billing by second whereas prepaid is billed by minute.
repatch - 12 Jan 2004 18:30 GMT
> >     But remains more expensive then pre paid in almost all conditions. Fido
> > tried to get me on it when I asked to drop to prepaid. I quickly reminded
> > her that it doesn't have CID or VM, and includes NO minutes. TTYL
>
> But gives you access to analogue,

   Which is mostly useless to most people.

> roaming,

   Which is so expensive in many cases I thought they had the decimal point
in the wrong place...

> GPRS

   Which is also so expensive to be useless, especially to someone who uses
a phone that little.

> and convenience of a bill,

   A person using a phone that little probably will have a bill with 4
entries...

> as
> well as ease to change to a higher postpaid package if needed.

   That's about the only benifit I can see.

> And it also gives you billing by second whereas prepaid is billed by minute.

   Ya, but if you're using that little airtime the difference again is
pointless. TTYL
Harry Eugene Ly - 13 Jan 2004 01:11 GMT
What about the call forwarding?

You forgot about that. With prepaid, you don't get any call forwarding. With
the $10 plan, you have 1000 minutes of call forwarding. While I agree with
you on the analogue, roaming (lesser degree), GPRS, and billing (lesser
degree as well). Call forwarding is a very useful feature (prepaid doesn't
include this) as well as the billing by the second (prepaid doesn't include
this as well).

> > >     But remains more expensive then pre paid in almost all conditions.
> Fido
[quoted text clipped - 31 lines]
>     Ya, but if you're using that little airtime the difference again is
> pointless. TTYL
repatch - 13 Jan 2004 16:49 GMT
I had a post paid phone for 4 months, didn't use call forwarding once. I
really don't see why this is such an important feature for some, if people
are going to call you why not just pick up??

> What about the call forwarding?
>
[quoted text clipped - 42 lines]
> >     Ya, but if you're using that little airtime the difference again is
> > pointless. TTYL
Joe Lastoria - 15 Jan 2004 05:51 GMT
Some people find Call Forwarding useful so that people trying to get ahold
of them only need to remember 1 phone number.  When you are at home, you can
just forward your FIDO number to your home phone number, etc.  It can be
useful also for times when you are expecting an important call (such as a
pending job interview, etc.).

Joe

> I had a post paid phone for 4 months, didn't use call forwarding once. I
> really don't see why this is such an important feature for some, if people
[quoted text clipped - 49 lines]
> > >     Ya, but if you're using that little airtime the difference again is
> > > pointless. TTYL
Harry Eugene Ly - 15 Jan 2004 12:40 GMT
I use my call forwarding often. I find it useful. I also find it more
convenient when calling someone if I don't have to call 3 or 4 numbers to
try to track them down. For example, what if someone tried to reach you from
a payphone... they would try to reach you at your cell phone, your home
number, your work number, etc. In my case, someone would just have to call
my cell number to reach me. If I decided to take the day off work, I would
normally forward my cell phone to my home number and turn off my cell phone.
When I'm at home in the evening, I do the same thing. When I leave my place,
I turn on my cell phone and turn off the call forwarding on it. I do the
same at work (forward my cell phone to my work number, etc.).

> Some people find Call Forwarding useful so that people trying to get ahold
> of them only need to remember 1 phone number.  When you are at home, you can
[quoted text clipped - 62 lines]
> is
> > > > pointless. TTYL
JF Mezei - 13 Jan 2004 10:36 GMT
> > But gives you access to analogue,
>
>     Which is mostly useless to most people.

But when you do travel to somewhere where Fido doesn't have coverage, access
to analogue is welcome. The whole thing about mobile telephony is the ability
to have a feature on short notice when you do happen to need it.

>     Which is so expensive in many cases I thought they had the decimal point
> in the wrong place...

But if you are going to new York for one day, it is very useful to have since
the few calls you will make will cost much less than a separate pre-paid
subscription. And it also allows you to send/receive SMS messages (and GPRS).

>     Which is also so expensive to be useless, especially to someone who uses
> a phone that little.

Au contraire. You may have people who use the phose less for voice and more
for data.

>     A person using a phone that little probably will have a bill with 4
> entries...

Not true. You can have many short calls. Also, the convenience of a bill isn't
so much the bill itself, but the fact that you don't have to worry about the
telephone number/account being zapped if you forget to refill it with a new
card each month.

> > And it also gives you billing by second whereas prepaid is billed by
> minute.
>
>     Ya, but if you're using that little airtime the difference again is
> pointless. TTYL

Au contraire. When you make lots of short calls, that starts to make a very
big difference.

Remember that the 200 minutes plan costs that Fido says is $20.00 really comes
to $32. You have to factor in the $7.00 worth of fido tax, and then the $5.00
for cid and vm basic features that Fido doesn't include. Then, when you add
long distance, SMS and taxes, you edn up close to $40.00.

The $10 package comes to $15.00 with the basic options. So you can add about
$17.00 worth of options and/or usage (GPRS, SMS, long distance, analogue)
before you get to the $32.00 basic rate for the 200 minutes package.

I am supposed to be getting an M55 any day now. i would have never bought this
on my own, but Fido offered it to me for $25 so it was pretty hard to ignore.
So I was all looking forward to experiementing with GPRS, WAP etc.  It is
easier to justify paying for extra toy features such as GPRS when you have
lowered your phone bill substantially by no longer payiong for all the unused
minutes in the 200 minute package.

But if I am forced to go to prepaid, then GPRS is no longer available and I
might as well get my money back by returning the M55. If I am forced to go to
the 200 minutes plan, then I won't be likely to spend extra money on toys such
as GPRS and I will end up wasting a lot of unused minutes each month because I
don't need 200 minutes.

Fido's accountants seem to put a lot of emphasis on raising average revenu per
customer, wanting to raise it.  They probably see those $10 subscribers as
pulling down their seamingly so important average and want to eliminate those
customers so that the average goes up. Bad move.

Such customers do not impose a big load on the network and any usage they make
is sheer profit. At a time when Fido need to grow its customer base, pissing
off such customers isn't really the way to go, especially sicne that option
has been and continues to be very obscure.
repatch - 13 Jan 2004 16:51 GMT
> > > But gives you access to analogue,
> >
[quoted text clipped - 3 lines]
> to analogue is welcome. The whole thing about mobile telephony is the ability
> to have a feature on short notice when you do happen to need it.

   And very few people ever leave urban areas. I do, which is why I
switched to Rogers, but I am definately in the minority.

> >     Which is so expensive in many cases I thought they had the decimal point
> > in the wrong place...
>
> But if you are going to new York for one day, it is very useful to have since
> the few calls you will make will cost much less than a separate pre-paid
> subscription. And it also allows you to send/receive SMS messages (and GPRS).

   Again,something VERY rarely done by the masses.

> >     Which is also so expensive to be useless, especially to someone who uses
> > a phone that little.
>
> Au contraire. You may have people who use the phose less for voice and more
> for data.

   That's also very rare for the masses when you consider how overpriced
data is with Fido.
Steven Fisher - 13 Jan 2004 17:36 GMT
>     That's also very rare for the masses when you consider how overpriced
> data is with Fido.

Compared to who? Rogers is more expensive. I haven't used any others.
repatch - 13 Jan 2004 18:32 GMT
> >     That's also very rare for the masses when you consider how overpriced
> > data is with Fido.
>
> Compared to who? Rogers is more expensive. I haven't used any others.

   Compared to the rest of the world. Europe is cheaper in most places,
Asia is FAR cheaper in almost all places.
Deep - 14 Jan 2004 00:28 GMT
Yes but  you don't live there, do you?

Ever heard of the Big Mac Index? It provides you with a basis for what the
"value" of things are around the world. With all things being equal a Big
Mac should cost the same anywhere you go, once you convert it. This is NOT
the case. Inflation rates are different, infrastructure costs are different,
everything's different! You can't compare with Europe. The markets are WAY
too different.

Deep

> > >     That's also very rare for the masses when you consider how
> overpriced
[quoted text clipped - 4 lines]
>     Compared to the rest of the world. Europe is cheaper in most places,
> Asia is FAR cheaper in almost all places.
repatch - 14 Jan 2004 00:44 GMT
Yes, I know you can't do direct currency conversion, and I don't. I'm basing
the pricing relative to how much people get paid, and how much most people
pay for cell service. In the end data costs FAR less then here. Our prices
are a joke. TTYL

> Yes but  you don't live there, do you?
>
[quoted text clipped - 15 lines]
> >     Compared to the rest of the world. Europe is cheaper in most places,
> > Asia is FAR cheaper in almost all places.
Harry Eugene Ly - 14 Jan 2004 01:46 GMT
Why are you comparing Canada with Europe or Asia? In Canada, the minimum
wage is around $7.00 (let's say)... in Asia, people often work for around
$50/month.

When comparing prices, one should look at the price of a competing company
in the same marketplace. It doesn't make a difference if Vodaphone or
T-Mobile are less expensive or more expensive... since these aren't
available here.

> > >     That's also very rare for the masses when you consider how
> overpriced
[quoted text clipped - 4 lines]
>     Compared to the rest of the world. Europe is cheaper in most places,
> Asia is FAR cheaper in almost all places.
repatch - 14 Jan 2004 03:07 GMT
I'm not doing direct currency conversion comparisons, I use the average
wages and the average expenditures on wireless of here vs. there. If you do
the numbers the difference in price is staggering.

> Why are you comparing Canada with Europe or Asia? In Canada, the minimum
> wage is around $7.00 (let's say)... in Asia, people often work for around
[quoted text clipped - 13 lines]
> >     Compared to the rest of the world. Europe is cheaper in most places,
> > Asia is FAR cheaper in almost all places.
Steven Fisher - 27 Jan 2004 01:49 GMT
>     Compared to the rest of the world. Europe is cheaper in most places,
> Asia is FAR cheaper in almost all places.

Ah, fair enough. Although I think US is as expensive as here, isn't it?
Joseph - 13 Jan 2004 19:10 GMT
>But if I am forced to go to prepaid, then GPRS is no longer available and I
>might as well get my money back by returning the M55. If I am forced to go to
>the 200 minutes plan, then I won't be likely to spend extra money on toys such
>as GPRS and I will end up wasting a lot of unused minutes each month because I
>don't need 200 minutes.

GPRS *is* available on prepaid!
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repatch - 13 Jan 2004 20:08 GMT
> >But if I am forced to go to prepaid, then GPRS is no longer available and I
> >might as well get my money back by returning the M55. If I am forced to go to
[quoted text clipped - 3 lines]
>
> GPRS *is* available on prepaid!

   Only as WAP, and only in a VERY restricted way. It's pretty much useless
if you want anything outside of Fido's pages. TTYL
Scorpion - 13 Jan 2004 22:44 GMT
> > GPRS *is* available on prepaid!
>
>     Only as WAP, and only in a VERY restricted way. It's pretty much useless
> if you want anything outside of Fido's pages. TTYL

I've never had problem connecting to any wap pages outside Fido and
downloading images/ringtones on prepaid since day one. And that is weird
cause some have reported that you cannot download on prepaid....weird..
repatch - 14 Jan 2004 00:46 GMT
> > > GPRS *is* available on prepaid!
> >
[quoted text clipped - 5 lines]
> downloading images/ringtones on prepaid since day one. And that is weird
> cause some have reported that you cannot download on prepaid....weird..

   You've been lucky. First there is a limit to how large a download you
can get, I don't remember the limit but it is absolutly a joke. Second is
sites on non standard ports can't be reached. What is a "standard" port to
Fido? They won't tell you. It's useless.
Edward S - 16 Jan 2004 18:00 GMT
...

>     You've been lucky. First there is a limit to how large a download you
> can get, I don't remember the limit but it is absolutly a joke. Second is
> sites on non standard ports can't be reached. What is a "standard" port to
> Fido? They won't tell you. It's useless.

1. The file size issue has been resolved.
2. secured banking and stuff.. .yes   ...otherwise to most users, it's
fine.  They can go to most consumer WAP sites.  Problems are usually
with their phone's browser.  You just have a special need as a geek
for those "non-standard" ports.
toras - 28 Jan 2004 06:12 GMT
>> > GPRS *is* available on prepaid!
>>
>>     Only as WAP
>
>I've never had problem connecting to any wap pages outside Fido

I use a Treo 270 and it can only use Full GPRS, not WAP. I cannot go
online with this Smartphone with prepaid.
Joseph - 14 Jan 2004 01:44 GMT
>> >But if I am forced to go to prepaid, then GPRS is no longer available and
>I
[quoted text clipped - 10 lines]
>    Only as WAP, and only in a VERY restricted way. It's pretty much useless
>if you want anything outside of Fido's pages. TTYL

The point is that GPRS *is* available.

The previous post said that GPRS is not available with Fido.  Yes, it
is only WAP, but it is available.  I read for  the content as it
stands and not with subtleties that are unwritten.

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repatch - 14 Jan 2004 03:10 GMT
> >> >But if I am forced to go to prepaid, then GPRS is no longer available and
> >I
[quoted text clipped - 16 lines]
> is only WAP, but it is available.  I read for  the content as it
> stands and not with subtleties that are unwritten.

   If the GPRS available is useless then it doesn't exist. That's the point
I was making.
Joseph - 14 Jan 2004 15:26 GMT
>> The previous post said that GPRS is not available with Fido.  Yes, it
>> is only WAP, but it is available.  I read for  the content as it
>> stands and not with subtleties that are unwritten.
>
>    If the GPRS available is useless then it doesn't exist. That's the point
>I was making.

You can argue forever, but the point is that GPRS is available.  If
you don't want to use the implementation that is available that's your
privilege.  It may be useless to *you* but it isn't useless to
everyone.  It's not just about you.   No one is forcing you to use
WAP.  If it doesn't work the way *you* want it to that's just a tough
break.  GPRS is available for WAP on prepaid.  This is a fact.
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repatch - 14 Jan 2004 16:00 GMT
> >> The previous post said that GPRS is not available with Fido.  Yes, it
> >> is only WAP, but it is available.  I read for  the content as it
[quoted text clipped - 9 lines]
> WAP.  If it doesn't work the way *you* want it to that's just a tough
> break.  GPRS is available for WAP on prepaid.  This is a fact.

   Wow, loosing your cool there huh? The "fact" is that the GPRS available
on Fido pales in comparison to what it is on post paid.
Joseph - 15 Jan 2004 01:12 GMT
>> >> The previous post said that GPRS is not available with Fido.  Yes, it
>> >> is only WAP, but it is available.  I read for  the content as it
[quoted text clipped - 13 lines]
>    Wow, loosing your cool there huh? The "fact" is that the GPRS available
>on Fido pales in comparison to what it is on post paid.

I haven't lost my cool.  You just keep insisting that it isn't
available or it's not what you personally want.  If you want GPRS with
full internet access get a monthly account.  That's not so difficult
is it?  Find what works for you and use it.  Simple, eh?  If you don't
like an offering don't use it and find something that does work for
you... if you can find it.
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Joseph - 12 Jan 2004 20:32 GMT
>I never heard of the $10 package.  Does it include *any*  minutes?

None at all.  All minutes are "a la carte" presently at 15
cents/minute.  You have to have had another regular monthly package
for at least three months before you are qualified to have the $10
package.

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Joe Lastoria - 13 Jan 2004 07:11 GMT
I just talked to a CSR today and they said that they will not be
grandfathering the 15 cent per minute rate; they said that everyone on that
plan will begin to pay the 30 cent per minute rate as of the 15th.

That doesn't make sense to me though.  It would really be nice if Fido could
find a way of giving their reps the COMPLETE and RIGHT information.

Joe

> Heard from a 4 legged furry CSR today.
>
> Starting Jan 14, the $10 package will have the minute charges at 0.30, double
> from the current 0.15. Existing $10 per month customers will be grandfathererd.
JF Mezei - 13 Jan 2004 09:05 GMT
> I just talked to a CSR today and they said that they will not be
> grandfathering the 15 cent per minute rate; they said that everyone on that
> plan will begin to pay the 30 cent per minute rate as of the 15th.

If they do, they will have quite a few angry customers.

My end of december invoice makes no mention of any rate change. It does
however mention that starting Jan 26, the interest rate on overdue accounts
goes up to 26.82% annual rate (2% per month, compounded daily).
Nobody - 30 Jan 2004 05:58 GMT
Fido is grandfathering the old 10$ plan.

You called them to ask a question before the full information was released
to CSRs, that means you called them based on a rumor. What would you expect?

> I just talked to a CSR today and they said that they will not be
> grandfathering the 15 cent per minute rate; they said that everyone on that
[quoted text clipped - 11 lines]
> > from the current 0.15. Existing $10 per month customers will be
> grandfathererd.
 
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