Fido prepaid voicemail charging me when someone leave a voice message.

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NYcomputercafe - 13 Jan 2004 04:40 GMT

The website says Airtime charges apply for message retrieval only. When I get a
voicemail i check the balance and 1 minute has been deducted, when I retrieve a
message from a landline no time is deducted, the website might be backwards.

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Steve Punter - 13 Jan 2004 05:20 GMT

The primary pre-paid system deducts airtime for the call forwarded to voicemail, but
within about an hour another (seperate) subsystem credits the airtime back to you. I don't
know why they do it this way, but the net result is zero cost for message deposits.

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Steve Punter
http://www.arcx.com/sites

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repatch - 13 Jan 2004 16:52 GMT

Check again after a few minutes. It sometimes takes Fido's system a few
minutes to realize that the call was forwarded to voicemail, the money will
return.

> The website says Airtime charges apply for message retrieval only. When I get a
> voicemail i check the balance and 1 minute has been deducted, when I retrieve a
> message from a landline no time is deducted, the website might be backwards.

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