Personally, I like Bell and Telus (CDMA) better.  Better coverage,
free star lines. But Fido is great internationally and adequate for
the lower mainland. But, it's all about preference and where you'll be
using the phone more often.

Both serve their specific target market well.  A couple of complaints
though:

1.  Fido has a lot of new staff and like others have mentioned, the
new reps on the phone give out incorrect information.  However, as I
understand it, this is temporary.
2. The cost of joining City Fido if you weren't subscribed to Fido
prior to November and don't migrate your landline

I have used Telus Mobility for 2 years and then decided to switch to
CityFido because of obvious cost reasons.  I have also swtiched phones after
signing up with Fido.  I switched from Sony Ericsson's T310 to Sony
Ericsson's Z600 (which isn't available in N.America yet, it's the model
displayed on the front homepage at www.sonyericsson.com and you can search
for reviews on the Z600) basically going from Sony Ericsson's entry level to
their top of the line phone.  I will note which phone I am using when
listing my experience as I find that using different phone on the same
network does have some differences in terms of reception quality.  My last
Telus phone (I went through 3) that I'm comparing my Fido experience to is
the Samsun A520 (the color screen one).

I will list some points of my experience after the switch.
- I mainly work in the urban areas such as Vancouver, Burnaby and Richmond
(driving all the time) so therefore, there is hardly any difference in terms
of reception compared to Telus.  (T310 & Z600)
- With CityFido, I have experienced some dropped calls here and there, but
it hasn't happened to me for a while now.  I signed up with CityFido on the
very first day that they introduced CityFido so they may have been
overwhelmed for a bit initially, but hardly any dropped calls lately. (T310
& Z600)
- I was told or learned that Cypress coverage or the coverage in the local
mountains was bad to no service with Fido cause I did get reception at
certain points on Cypress Mountain with Telus. I was up at Grouse mountain
on a heavy rainy night last week and Fido had full strength on my phone.  I
haven't brought my Z600 to Cypress yet.  (Z600 Sony Ericsson)
- Certain areas the T310 would be slightly weaker in terms of getting a
reception while the Z600 would be slightly to more obviously stronger in
terms of getting reception.

Due to the nature of my work, I talk a lot and usually my Telus Mobility
phone bill averages around $200 to $250 per month.  Because I use my phone
in non rural areas, it was a no brainer to switch to CityFido at $40 +
whatevermandatoryexpensetheyhavetoaddon and I was so lucky that the end of
my 2 year contract with Telus coincided with Fido's launch date for CityFido
(overlapped by only 2 weeks).

I highly recommend doing your homework and finding out which phone is of
good quality as I believe that to max out your usage/enjoyment of a network,
make sure you have a phone that plays a smaller role or is a non issue when
it comes to reception.  My T310 is a $50 phone while my Z600 is over
$600....obviously you would expect some difference in network reception and
I do based on a daily heavy usage, no exact science here however.

See what your needs are, how much you can afford for a phone (I highly
recommend the Sony Ericsson T616 which is going for $400) and then decide if
CityFido is for you.  It all depends on your needs and fortunately for
CityFido, many people's need aren't that rural.

Feel free to ask me any questions.

Nex