Delayed text and voice messages

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Buddee - 19 Feb 2004 04:28 GMT

Hi all. I'm with Cityfido in Vancouver. I switched from Rogers about 2
months ago. So far I love it, my bills went from 120 a month to 55 a month.
I also used to experience a lot of delayed voice and text messages with
Rogers. Sometimes messages would show up all at once days later. This was
one of my reasons for leaving Rogers... ok, it was mostly the money!
Anyways, I had this problem with Fido for the first time this Monday! I got
3 or 4 text messages and 8 voice messages all at once in the afternoon. They
were all sent the previous Friday and Saturday. This was a serious problem
and caused some major drama with my ex as she thought I was ignoring her!
ARGH! :) Does anybody else ever experience this? Anybody know why?

Thanks.

Buddee.

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Steven Fisher - 19 Feb 2004 06:43 GMT

> were all sent the previous Friday and Saturday. This was a serious problem
> and caused some major drama with my ex as she thought I was ignoring her!
> ARGH! :) Does anybody else ever experience this? Anybody know why?

You posted this elsewhere and I replied to it there, but breaking it
out of that thread was a good idea...

I haven't had a lot of problems with delayed texts, except occasionally
voicemail. But most of my SMS is to/from Global in the Philippines.

I will add, though, that I've experienced that drama once or twice with
my wife (then girlfriend) in the past. SMS just isn't 100% reliable,
and it can be hard to convince people of that... convince them
emotionally, anyway.

If the delay is only when crossing networks and it's one weekend out of
every two months I wouldn't worry about it too much...

(I assume she was your ex *before* the SMS troubles...)

-- Steve

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mikelats - 19 Feb 2004 06:48 GMT

Is your girlfriend with a carrier other than Fido? If yes, that could be the
reason for the delay. As you may know, there is a third company (whose name
I don't remember) that manages all intercarrier messaging in Canada and
sometimes their service is the cause of delayed or lost messages.

> Hi all. I'm with Cityfido in Vancouver. I switched from Rogers about 2
> months ago. So far I love it, my bills went from 120 a month to 55 a month.
[quoted text clipped - 10 lines]
>
> Buddee.

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Buddee - 19 Feb 2004 07:02 GMT

> Is your girlfriend with a carrier other than Fido? If yes, that could be the
> reason for the delay. As you may know, there is a third company (whose name
> I don't remember) that manages all intercarrier messaging in Canada and
> sometimes their service is the cause of delayed or lost messages.

Yeah she's with Rogers. I was with Rogers before and had the same problem
then as well.

Buddee.

> > Hi all. I'm with Cityfido in Vancouver. I switched from Rogers about 2
> > months ago. So far I love it, my bills went from 120 a month to 55 a
[quoted text clipped - 13 lines]
> >
> > Buddee.

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mikelats - 19 Feb 2004 07:39 GMT

Is she on Rogers GSM or TDMA? And, were you on GSM or on TDMA? I think
Rogers uses intercarrier messaging even with its own customers if they're on
different networks!

> > Is your girlfriend with a carrier other than Fido? If yes, that could be
> the
[quoted text clipped - 28 lines]
> > >
> > > Buddee.

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JF Mezei - 19 Feb 2004 08:45 GMT

BTW, I have found out that if you include a sound in your SMS, the message
will get lost in the fido network and never get delivered. (My siemens phone
allows me to include a small sound or small image, most likely a pointer to a
standard sound).

I tried with both the old .em.sm.<email> text sent to 003426
as well as the current mail <email> (Subject) text sent to 3436.

Without the sound, the SMS gets delivered within seconds to my mailbox.
With the sound, it never gets delivered and my handset never gets any
nondelivery notification.

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Jimbo - 20 Feb 2004 16:40 GMT

> BTW, I have found out that if you include a sound in your SMS, the message
> will get lost in the fido network and never get delivered. (My siemens phone
[quoted text clipped - 7 lines]
> With the sound, it never gets delivered and my handset never gets any
> nondelivery notification.

Isn't that because with sound or image its not SMS any longer, its MMS which
is not supported by Fido?

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JF Mezei - 21 Feb 2004 00:33 GMT

> Isn't that because with sound or image its not SMS any longer, its MMS which
> is not supported by Fido?

Well, my phone thinks it has succesfully sent the SMS. The siemens has
different menus to compose MMS messages and those cannot be sent and the phone
barks back telling me that the MMS wasn't sent.

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