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Cellular Phone Forum / Providers / Fido / February 2004

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New phones? (and iFido)

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tony - 25 Feb 2004 03:38 GMT
Anyone got dirt on upcoming Fido handsets? I'd love to see something
from Nokia with Bluetooth.

And iFido sounds pretty good. Its good to see Microcell branch out
using their strong branding. I think its a great idea.

Thanx,

.:. tony
JF Mezei - 25 Feb 2004 05:03 GMT
> And iFido sounds pretty good. Its good to see Microcell branch out
> using their strong branding. I think its a great idea.

What does iFido mean this week ?
Cellular Unlocker - 25 Feb 2004 06:37 GMT
iFido is Fido's new internet service.  For 20$/month (introductory price),
you get 20gb d/l, 5gb u/l at speeds of about 2.2mbps.  The modem is only 25$
(on a 24 month "agreement"). Unfortunately only available in test markets
for now.  More details on fido.ca.

CU

> > And iFido sounds pretty good. Its good to see Microcell branch out
> > using their strong branding. I think its a great idea.
>
> What does iFido mean this week ?
JF Mezei - 25 Feb 2004 09:07 GMT
> iFido is Fido's new internet service.  For 20$/month (introductory price),
> you get 20gb d/l, 5gb u/l at speeds of about 2.2mbps.  The modem is only 25$
> (on a 24 month "agreement"). Unfortunately only available in test markets
> for now.  More details on fido.ca.

Bust. First of all, I would never sign a 2 year agreement with a company whose
future isn't assured for those 2 years. Remember that while Fido may have
reorganised under bankrupcy, it isn't exactly healthy and expanding coverage.
Also, the page describing the ifido servive, while making mention of an
"agreement" provides 0 details on what that agreement is (how long, what are
the penalties for ceasing subscription before end of contract etc). The fact
that Fido doesn't use the word "contract" means that Fido knows that the word
"contract" is not liked by customers. Yet yesterday, while speaking to a 4
legged furry rep, she told me that customers had been asking for contracts !!!!!

What this really is is an attempt to capitalise on the Fido brand to help
their also bankrupt Inukshuk thing inherited from Sirois.

Also, don't mention "$20.00". This is extremely deceptive marketing and should
NEVER be tolerated, The real rate if $40 and you get $20.00 off for the first
6 months, and then you're stuck at $40 for the remainder of the 2 years.

Interesting that they mention "dynamic IP address" as an advantage of their
service when this is considered a restriction artificially imposed on low end
ISP packages to differentiate from the business packages. It also prevents you
from having servers etc.

Now, if Fido were to bundle a certain volume of GPRS data, it might be interesting.

However, for an ISP, that page is pathetic and lacks way too much information
for any serious user to make a decision.  And considering this is relatively
new technology, getting a 2 year contract when you're not even sure if it will
work in your home is pretty risky.
Blandine Bigard - 25 Feb 2004 14:55 GMT
> > iFido is Fido's new internet service.  For 20$/month (introductory price),
> > you get 20gb d/l, 5gb u/l at speeds of about 2.2mbps.  The modem is only 25$
[quoted text clipped - 10 lines]
> "contract" is not liked by customers. Yet yesterday, while speaking to a 4
> legged furry rep, she told me that customers had been asking for contracts !!!!!

Just don't sign and pay more for the modem that's all.  All intenet
providers now sign a contract but if you don't, you still can use the
service but pay more or pay the modem.  Your right about a point: 2 year is
way too long the others like videotron is one year.  The advantage of
contract is they prevent you from raise in price.  I just sign last month
for videotron and now is 3$ more.

> What this really is is an attempt to capitalise on the Fido brand to help
> their also bankrupt Inukshuk thing inherited from Sirois.
>
> Also, don't mention "$20.00". This is extremely deceptive marketing and should
> NEVER be tolerated, The real rate if $40 and you get $20.00 off for the first
> 6 months, and then you're stuck at $40 for the remainder of the 2 years.

Yes but the real price will be 35$/month minus 20% if you are on fido phone
service.  That's 28$/month, way less than others.

> Interesting that they mention "dynamic IP address" as an advantage of their
> service when this is considered a restriction artificially imposed on low end
[quoted text clipped - 7 lines]
> new technology, getting a 2 year contract when you're not even sure if it will
> work in your home is pretty risky.

I think you got 15 days trial period.  In 15 days you can set up your
computer and play a lot with it to see if it worked right.   A thing they
can do is let you go whitout contract and if you satisfied after a few
months, sign and still get the rebate. This will be safer for a unproved
technology.  Let the people from these towns try it and we will know in a
few months if it's good or not.
repatch - 25 Feb 2004 15:23 GMT
> > iFido is Fido's new internet service.  For 20$/month (introductory price),
> > you get 20gb d/l, 5gb u/l at speeds of about 2.2mbps.  The modem is only 25$
[quoted text clipped - 3 lines]
> Bust. First of all, I would never sign a 2 year agreement with a company whose
> future isn't assured for those 2 years. Remember that while Fido may have

   On my read it looks like you DON'T have to sign a contract, signing a
contract just gives you a cheaper price on the modem.

> reorganised under bankrupcy, it isn't exactly healthy and expanding coverage.
> Also, the page describing the ifido servive, while making mention of an
[quoted text clipped - 3 lines]
> "contract" is not liked by customers. Yet yesterday, while speaking to a 4
> legged furry rep, she told me that customers had been asking for contracts !!!!!

   Yes, this whole "Fido agreement" is a joke, and I really hope it comes
back to bite them

> Also, don't mention "$20.00". This is extremely deceptive marketing and should
> NEVER be tolerated, The real rate if $40 and you get $20.00 off for the first
> 6 months, and then you're stuck at $40 for the remainder of the 2 years.

   Agreed, it's as stupid as plane fares, where a flight is advertised to
cost $69, yet when you've finished paying it's over $150!

> Interesting that they mention "dynamic IP address" as an advantage of their
> service when this is considered a restriction artificially imposed on low end
> ISP packages to differentiate from the business packages. It also prevents you
> from having servers etc.

   No it doesn't, check out www.dyndns.org.
JF Mezei - 25 Feb 2004 09:43 GMT
> iFido is Fido's new internet service.

Ok, I found the terms and conditions:
http://www.fido.ca/portal/en/bizpackages/ifido/ifido_legal_header.shtml

(It was hidden in unnecessary javascript).

However, they do not specify the duration of the contract.
There is a maximum $200 penalty for canceling before term of contract (or $20
per month if less). You have a 15 day grace period.

They mention specific platforms and version numbers for support, no mention of
actual standard (special drivers like PPPoE, or is it standard DHCP ?). They
also mention that they can widthdraw support of any platform at any time and
it is up to users to regularly check that web page.

No mention if you can or cannot operate servers. They should mention it one
way or the other, especially if you have a contract. Bell close port 25 and a
whole lot of users got caught with contracts and a service they could no
longer use the way they needed to use it.

Interestingly, email adresses are shows to be <name>@fido.ca

I find it interesting in that fido.ca is also used for microcell/fido staff,
as well as phone subscribers.

Since there is no mention of what technology is used to provide the IP address
and authentication, their mention that you could use the service from your
neighbours, while technically not impossible, is probably unworkable.

I would not risk a 2 year contract with Fido with technology which is so
poorly documented since you only have 15 days to find out. You'd had to cancel
at the first sign of trouble and not waste any time since you wouldn't have
any time to find out what is wrong with the setup. (as an example, it took
over a month for Videotron to provide the service they had told me would work
with my setup, and after 2 weeks when I had given up, they had refused to
convert me back to dial-up and insisted I stay on cable for the one year. I
ended  up having to pay a separate account for dialup until they relented and
fixed a mgic bit in their system to make my setup work as promised.  7 months
later, when they reset a magic bit, the problem re-orcured and I again lost a
month of service, (a month spent on the phone arguing, but at least that time,
I was given the technical explanation).

Now, considering handset manufacturers will be coming out with GPSR/wi-fi
handsets, I would have expected Fido to start providing wi-fi
hotspots/service.  Inukshuk's technology is good for remote areas where
distance of twisted pair is longer than 4km, but distance in the air is much
less (around a lake for instance).
JF Mezei - 25 Feb 2004 09:44 GMT
Oh, another thing: The web site mentions download at 2.2 mpbs which is pretty
good. But there is no mention of upload speed.
repatch - 25 Feb 2004 15:19 GMT
Hehe, sure sounds like DSL to me, those transfer limits are CRAP. TTYL

> iFido is Fido's new internet service.  For 20$/month (introductory price),
> you get 20gb d/l, 5gb u/l at speeds of about 2.2mbps.  The modem is only 25$
[quoted text clipped - 7 lines]
> >
> > What does iFido mean this week ?
repatch - 25 Feb 2004 15:20 GMT
Hmm, on second look it's not DSL, anybody know what tech they are using? Is
it just wifi? TTYL

> iFido is Fido's new internet service.  For 20$/month (introductory price),
> you get 20gb d/l, 5gb u/l at speeds of about 2.2mbps.  The modem is only 25$
[quoted text clipped - 7 lines]
> >
> > What does iFido mean this week ?
JF Mezei - 26 Feb 2004 05:19 GMT
> Hmm, on second look it's not DSL, anybody know what tech they are using? Is
> it just wifi? TTYL

http://www.inukshuk.ca/anglais/index.html

2500mhz. "Broadband Wireless Access"
 
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