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Cellular Phone Forum / General / GSM / September 2006

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Problem with prepaid mobile

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Ikke - 11 Sep 2006 19:22 GMT
Hi everybody,

I've a bit of a problem with my mobile. When I bought it, I bought a
prepaid card (value 15 euro).

One year later, I was greeted with a "sim card not recognized" message, or
something similar. Soon thereafter I discovered that this card was expired
- gone was the remainder of my prepaid card. So I bougth a new sim card
(again with the minimum prepaid value of 15 euro).

Today I noticed the same message: apparently I did not notice in time that
the card would soon expire again.

What can I do to stop this from happening? Reloading is of course not an
option, since I cannot even get the original value down to zero!

Please advice... Thanks!

Ikke
Simon Templar - 11 Sep 2006 21:08 GMT
> Hi everybody,
>
[quoted text clipped - 15 lines]
>
> Ikke

You are obviously not making any phone calls.  You will have to check
with your provider what the minimum requirements are to to keep the card
active.

Most require you to make a minimum amount of calls or require you top up
or recharge your prepaid card with credit within a set period to
maintain it.  You can't expect to keep it for ever and not cost you
anything!

--
The views I present are that of my own and NOT of any organisation I may
belong to.

73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>
Ikke - 11 Sep 2006 21:59 GMT
Simon Templar <usenet@vk3xem.net> wrote in
news:4505c225$0$4673$61c65585@un-2park-reader-01.sydney.pipenetworks.com.
au:

<snipped>
> You are obviously not making any phone calls.  You will have to check
> with your provider what the minimum requirements are to to keep the
> card active.

I do make phone calls, but not that frequent.

The minimum requirement is to top up the card at least once a year.

> Most require you to make a minimum amount of calls or require you top
> up or recharge your prepaid card with credit within a set period to
> maintain it.  You can't expect to keep it for ever and not cost you
> anything!

Can I at least expect to get what I pay for? I expect to AT LEAST be able
to use up the amount that I have already PAID for!!

The way these prepaid cards work, I'm to spend at least 15 euro a year to
keep my card "active", but I can't use up all the money because I simply do
not make that many calls.

Ikke
John Henderson - 11 Sep 2006 21:25 GMT
> Hi everybody,
>
[quoted text clipped - 15 lines]
>
> Please advice... Thanks!

Read and understand the "terms and conditions" from your carrier
covering use of the card.  You will probably need to either:

1) top up the money value of the card regularly with the optimal
amount for your circumstances - the value should accumulate (I
realize you've said this isn't an option, but I don't
understand why) , or

2) continue to let the cards expire, and get new ones (changing
your number each time).

Assuming the phone is unlocked, look at alternative carriers in
your country, and choose the best deal for your low usage.

If your problem is that you simply can't remember to top up, I'm
sure someone can come up with creative suggestions.

John
Ikke - 11 Sep 2006 22:04 GMT
John Henderson <jhenRemoveThis@talk21.com> wrote in news:4mlv1eF6oda4U1
@individual.net:

<snipped>
> Read and understand the "terms and conditions" from your carrier
> covering use of the card.  You will probably need to either:
[quoted text clipped - 3 lines]
> realize you've said this isn't an option, but I don't
> understand why) , or

It is indeed not an option - I'll explain.

I buy a new prepaid card (15 euro), so now I can call for 15 euro. One
year later, I still have 14 euro left for example.

So I need to top up the card again, in order to keep it active. That
costs me a minimum of 15 euro. Status of the card at that point: 29 euro.

One year later, I still have most of that left.

Each additional year piles up the dough on the card, which I'll never
use.

That's why it's not an option - I'm paying a multiple of what I'm using!

> 2) continue to let the cards expire, and get new ones (changing
> your number each time).

Better solution as the previous, but it still does not enable me to use
up my prepaid value.

> Assuming the phone is unlocked, look at alternative carriers in
> your country, and choose the best deal for your low usage.

This is about the cheapest solution I found - but it still feels like I'm
being robbed. Let's rephrase that: I AM being robbed.

> If your problem is that you simply can't remember to top up, I'm
> sure someone can come up with creative suggestions.

As you can see above, remembering is not the problem.

Ikke
Geoffrey S. Mendelson - 11 Sep 2006 22:41 GMT
> This is about the cheapest solution I found - but it still feels like I'm
> being robbed. Let's rephrase that: I AM being robbed.

No, you are not. There is a cost to the service provider to maintain your
account, your phone number, etc. What you miss is that you are being charged
a certain rate for air time with a 15E a year minimum.

They are only charging you slightly more than a Euro a month for the
privledge of having an account with them, and a phone number, etc.
In reality, it's quite a bargain. Phone numbers are not an unlimited
resource, computer memory, etc.

Price the same service from your local landline company, it's probably more
than 15E a month.

Geoff.

Signature

Geoffrey S. Mendelson, Jerusalem, Israel gsm@mendelson.com  N3OWJ/4X1GM
IL Voice: (07)-7424-1667  Fax ONLY: 972-2-648-1443 U.S. Voice: 1-215-821-1838
Visit my 'blog at http://geoffstechno.livejournal.com/

Chris Blunt - 12 Sep 2006 03:25 GMT
>> This is about the cheapest solution I found - but it still feels like I'm
>> being robbed. Let's rephrase that: I AM being robbed.
[quoted text clipped - 10 lines]
>Price the same service from your local landline company, it's probably more
>than 15E a month.

>15 a year is such a tiny amount of money I find it unbelievable that
anyone would spend time worrying about it, especially when the service
they get for it meets their needs.

Chris
Ikke - 12 Sep 2006 12:21 GMT
<snipped>
> €15 a year is such a tiny amount of money I find it unbelievable that
> anyone would spend time worrying about it, especially when the service
> they get for it meets their needs.

Whether the amount of money is tiny or not, does not matter - I just don't
think it's right. It's a matter of principle - if I pay for something, I
expect to be able to use it for the paid amount.

Ikke
Chris Blunt - 12 Sep 2006 13:42 GMT
><snipped>
>> >15 a year is such a tiny amount of money I find it unbelievable that
[quoted text clipped - 4 lines]
>think it's right. It's a matter of principle - if I pay for something, I
>expect to be able to use it for the paid amount.

You can use it. The problem, if I've understood you correctly, is that
you don't have a need to use it.

If I buy a piece of fruit and take only one bite out of it, I'm not
going to expect the remainder of it to still be edible a year later.
There are countless other examples of things we buy every day that
have a limited validity and expire after a certain period of time.

The only basis on which you might have reason to complain is if the
terms and conditions under which the card was sold to you failed to
state that you had to recharge it within a certain time.

Perhaps you could explain in more detail why it is that you have a
need to use this SIM card to make calls totaling just €1 a year?
Perhaps there's some other way to achieve whatever it is you are
trying to do.

Chris
Ikke - 12 Sep 2006 17:45 GMT
<snipped>
> You can use it. The problem, if I've understood you correctly, is that
> you don't have a need to use it.

True.

> If I buy a piece of fruit and take only one bite out of it, I'm not
> going to expect the remainder of it to still be edible a year later.
> There are countless other examples of things we buy every day that
> have a limited validity and expire after a certain period of time.

Probably - but it's more like wanting to buy one piece of fruit to eat, and
being forced to buy ten pieces.

> The only basis on which you might have reason to complain is if the
> terms and conditions under which the card was sold to you failed to
> state that you had to recharge it within a certain time.

Oh it's in the TAC allright. Whether you buy prepaid or use a subscription,
the same applies.

> Perhaps you could explain in more detail why it is that you have a
> need to use this SIM card to make calls totaling just €1 a year?
> Perhaps there's some other way to achieve whatever it is you are
> trying to do.

The phone is only used in case of an emergency (accident or something),
that's why I only use up so little.

Ikke
John Henderson - 11 Sep 2006 23:08 GMT
> It is indeed not an option - I'll explain.
>
[quoted text clipped - 12 lines]
> That's why it's not an option - I'm paying a multiple of what
> I'm using!

That's part of the agreed cost of using the service.  My wife
and I each have accumulated more than A$500 credit on our
pre-paid SIMs over the years.  That money is available for our
use if we ever choose to make the calls (assuming we keep the
SIMs active by continuing to top up).

15 euros per year is very cheap.  Our carrier (Telstra
Australia) recently tripled the minimum amount required to keep
a SIM active from A$60 to A$180 per year (now over 100 euros)
to keep a pre-paid SIM active.

John
BG - 12 Sep 2006 12:44 GMT
>Hi everybody,
>
[quoted text clipped - 15 lines]
>
>Ikke

Koop en nederlandse Orange SIM-kaart.

You could drive across the border to the Netherlands and by a dutch
Orange PrepPaid card. It has an unlimited validity. Since you call
very little the extra roaming costs wouldn't make a big difference.

Borje, uit Zweden

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