Greetings. I have had the Telestial Passport for nearly a year and it
has been one disaster after another. I write in the hopes of saving
others time, money and frustration. I have used the Passport in
France, Germany, Italy, Spain, Mexico, Peru, Singapore and China. In
each of these countries, text messages have frequently disappeared and
incoming callers have complained that they cannot reach me. Telestial
acknowledged problems and recently recalled the SIM, replacing it with
a newer one that they assured me would fix these issues. I just took
it to Italy and Germany for a week and I'm sorry to say that it is
worse than before! Now, you can't hang up calls without resetting the
phone and rebooting! You can't leave a voicemail. Text messages are
still unreliable, particularly from the US. Telestial takes no
responsibility for this terrible service. They claim compatibility
issues with my phone, which is just silly: It's a triband GSM and I
have successfully used it with prepaid SIM cards in many countries--
always the better option. I liked the idea of the Passport so I would
have a working number as soon as I land somewhere, and so I can avoid
buying a local SIM on short trips. But Telestial's product is simply a
joke. In failing to take responsibility for the defective product,
they are demonstrating that they either don't really understand the
very technology they are selling or, worse, they are willing to rip
off their customers. Best of luck to all and happy travels, Peter