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Cellular Phone Forum / General / GSM / January 2004Why won't my T610 accept voice calls when in a GPRS session?
I was under the impression that if I had the 'Accept incoming calls' option on the GPRS accounts on my T610 set to 'Automatic' rather than 'GPRS only', I would receive voice calls even when I was in the middle of a GPRS session. Not so! If I happen to be downloading a WAP page, or accessing a POP3 server, the incoming call gets diverted to the answerphone instead (as if the phone were busy). Calls do come through, however, if I'm connected to GPRS and have the WAP browser open, but no page is currently being downloaded. Is this as it should be? I do seem to remember reading somewhere that I should be able to expect to receive voice calls regardless of what was going on on the GPRS connection (with the GPRS activity being temporarily suspended whilst the voice call was taking place). I'm on the Orange UK network -- is it perhaps an Orange-specific issue? TIA. Stu C On 18 Dec 2003 04:17:38 -0800 and in article <2621bcce.0312180417.7563e53@posting.google.com>, Stuart Cormie said... : Is this as it should be? I do seem to remember reading somewhere that : I should be able to expect to receive voice calls regardless of what [quoted text clipped - 3 lines] : I'm on the Orange UK network -- is it perhaps an Orange-specific : issue? My 7650 never suffered from this problem, but you are right - the T610 doesn't handle incoming calls correctly when engaged in a GPRS session. Bummer, has anyone let SE know?  Signaturechris > My 7650 never suffered from this problem, but you are right - the T610 > doesn't handle incoming calls correctly when engaged in a GPRS session. > > Bummer, has anyone let SE know? What's your firmware? - the latest available is R3C - maybe the problem has been fixed in the latest firmware? RM Signatureunlocking Nokia and SonyEricsson phones in the Edinburgh area email: reestit_mutton AT lauriem DOT plus DOT com On Fri, 19 Dec 2003 02:20:10 +0000 and in article <OhtEb.2680$tQ6.34540 @wards.force9.net>, Reestit Mutton said... : > My 7650 never suffered from this problem, but you are right - the T610 : > doesn't handle incoming calls correctly when engaged in a GPRS session. : > : > Bummer, has anyone let SE know? : : What's your firmware? R3C : - the latest available is R3C - maybe the problem : has been fixed in the latest firmware? Fraid not chap. Anyone know how I go about filing a bug report? Signaturechris > Fraid not chap. Anyone know how I go about filing a bug report? Try contacting them by email at questions.gb(AT)support.sonyericsson.com Obviously, replace the (AT) with @ - Tony Sutton - http://www.hyperboard.co.uk - The Biggest Message Board! ------------------------------------------------------------- Sex, Sex, Sex. The pleasure of having a one track mind. ------------------------------------------------------------- > I was under the impression that if I had the 'Accept incoming calls' > option on the GPRS accounts on my T610 set to 'Automatic' rather than [quoted text clipped - 20 lines] > > Stu C Hi, not being able to receive calls while engaged in GPRS transfer (which is different than having GPRS session ongoing but while not having data transfer ongoing) is a GPRS feature, not a bug. Unless, of course, the network operates in mode (NMO) 1. In this case, the paging for the incoming call gets transmitted alongside the GPRS data. If I were you, I'd ask Orange in which mode their network (NMO1 or NMO2) is operating before considering the phone faulty. I hope this helps. BR, Antti > not being able to receive calls while engaged in GPRS transfer (which is > different than having GPRS session ongoing but while not having data [quoted text clipped - 4 lines] > If I were you, I'd ask Orange in which mode their network (NMO1 or NMO2) > is operating before considering the phone faulty. I'd e-mailed Orange at the same time as making my original post, and I got a reply from the CS earlier today in fact: "I can confirm that if you are in the process of downloading on your phone then voice calls will go to answerphone." Seems a major limitation to me, but seems like I'm stuck with it! Cheers, Stu C On 19 Dec 2003 19:58:03 -0800 and in article <2621bcce.0312191958.4d301e2@posting.google.com>, Stuart Cormie said... : > not being able to receive calls while engaged in GPRS transfer (which is : > different than having GPRS session ongoing but while not having data [quoted text clipped - 10 lines] : "I can confirm that if you are in the process of downloading on your : phone then voice calls will go to answerphone." This didn't happen with my 7650. Calls *always* came through. Signaturechris Antti reckoned that: > If I were you, I'd ask Orange in which mode their network (NMO1 or NMO2) > is operating before considering the phone faulty. Hmmm. Somehow I don't think an answer will be forthcoming. For the record, my T610 receives calls just fine while GPRS WAP-ing on the orange network. Signaturewww.unlockingshop.co.uk Motorola remote unlocking - ?10 (includes A920 on '3') T610 un-branding, unlocking and software upgrade - ?15 Sagem 'my-xx' series remote DIY unlocking now available I had the same issue as the OP with my P900. I called 156 and was asked to check Control Panel > Internet Accs > Other to make sure that "Prefered Mode" was set to Auto (and not GPRS-only as it had been). Changing to auto worked a treat.... HTH, Al > Mode" was set to Auto (and not GPRS-only as it had been). Changing to auto > worked a treat.... Sorry peoples, didn't read the whole thread :-/ Al On Sat, 20 Dec 2003 07:35:31 -0000 and in article <MPG.1a4e0c1b6336c65498a0e9@news.cis.dfn.de>, Jon said... : For the record, my T610 receives calls just fine while GPRS WAP-ing on the : orange network Even when downloading data? I've just tried it a few times and everytime I am directed to voicemail. However, if i'm not actually downloading anything - yet still connected via GPRS - then the call comes through fine. Either way, my 7650 didn't act this way. Signaturechris On Sat, 20 Dec 2003 16:40:41 -0000 and in article <MPG.1a4e8be4d45e7bec989c12@doris.uk.clara.net>, chris said... : On Sat, 20 Dec 2003 07:35:31 -0000 and in article : <MPG.1a4e0c1b6336c65498a0e9@news.cis.dfn.de>, Jon said... [quoted text clipped - 7 lines] : : Either way, my 7650 didn't act this way. ok, done some more research into this. It would appear that if you are on Orange's 'World Access' pack then all calls will be diverted to voicemail if transferring data using GPRS. If you were/are on the 'Open Access' GPRS plan then you would be able to accept incoming calls regardless. This is why my 7650 exhibited the behaviour above - I was on open access. I've just tried World Access GRPS using the 7650 and calls go straight to voicemail when transferring data! Bloody Orange :( Signaturechris cormie@uk2.net (Stuart Cormie) wrote in news:2621bcce.0312180417.7563e53 @posting.google.com: > I was under the impression that if I had the 'Accept incoming calls' > option on the GPRS accounts on my T610 set to 'Automatic' rather than [quoted text clipped - 16 lines] > I'm on the Orange UK network -- is it perhaps an Orange-specific > issue? I am on t-mobile (USA) and do not have this problem. The phone is in use while accessing data but when idle w/the GPRS connection up I receive notification of an incoming call. Signaturedan SCHEIN http://www.dschein.com > I am on t-mobile (USA) and do not have this problem. The phone is in use > while accessing data but when idle w/the GPRS connection up I receive > notification of an incoming call. Then you DO have the OP's problem! His problem, same as mine, is that he thought (as did I) that incoming calls would automatically stop a GPRS download to ring the phone instead of being forwarded ("diverted" for our UK friends!) to voice-mail. It seems that the OP's, your's and my phones all work the same- if the GPRS session is idle, you receive calls, but if actively sending/receiving data you don't. Like the OP, I'd rather have my GPRS connection stopped to be alerted of incoming calls. Receiving phone calls seems, at least to me, a more important function of my mobile phone than downloading low-res porn! ;-) |
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