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Cellular Phone Forum / General / GSM / March 2004

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SIM cards: Buy in Europe or in U.S.?

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Russell Wayne - 07 Mar 2004 15:00 GMT
I'll be traveling in Austria and Poland with my unlocked GSM phone.
Although SIM cards are available here in the U.S., the same cards are
available locally (in Austria and Poland) for much less.  That's based
upon communication I've had with ERA (in Poland) and t-Mobile (in
Austria).  Under the circumstances, I'm thinking that it makes much
more sense to buy upon arrival rather than buying in advance at a very
substantial premium.  (I'm an occasional, not heavy, user so not
having the phone available immediately upon arrival is not a problem.)
Is this correct or am I missing something here?  Thanks for your help.
Michael Pronay - 07 Mar 2004 16:02 GMT
> I'll be traveling in Austria and Poland with my unlocked GSM phone.
> Although SIM cards are available here in the U.S., the same cards are
[quoted text clipped - 5 lines]
> having the phone available immediately upon arrival is not a problem.)
> Is this correct or am I missing something here?  Thanks for your help.

Roaming on a European networt with your US SIM has the disadvantage of
enourmous charges (incoming and outgoing), but you have a US number. In
would make much more sense to buy a pepaid SIM here in Europe. For Austria,
you can ask your Q in <news:at.telekomm.mobil>, someone might even sell you
a prepaid SIM cheaper. (N.B.: Language is German, in priciple, but most
people here in Austria have a good working knowledge of English, so most
regulars in a.t.m understand if you write in English.
Joseph - 09 Mar 2004 11:37 GMT
>Roaming on a European networt with your US SIM has the disadvantage of
>enourmous charges (incoming and outgoing), but you have a US number. In
[quoted text clipped - 3 lines]
>people here in Austria have a good working knowledge of English, so most
>regulars in a.t.m understand if you write in English.

Charges are high, but you have to compare what you would pay for
individual prepaid accounts against what it would cost you to roam.
If you're only going to be a few days in each country buying
individual accounts in each country may not be the most economical way
to go about it.

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Joseph - 07 Mar 2004 16:22 GMT
>I'll be traveling in Austria and Poland with my unlocked GSM phone.
>Although SIM cards are available here in the U.S., the same cards are
[quoted text clipped - 5 lines]
>having the phone available immediately upon arrival is not a problem.)
>Is this correct or am I missing something here?  Thanks for your help.

Your instincts are right.  It's cheaper usually to get the SIM when
you arrive rather than buy it from a company that sells them in
advance.  The companies that sell in advance such as Telestial have to
make money off their sales so of course there's a markup.

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Stuart Friedman - 10 Mar 2004 02:39 GMT
I talked with the owner of Telestial yesterday.  He stated that their mark
up was also based on the high cost of support.  They are planning to offer a
new site in the near future with cheaper rates, but no customer support. You
will  pay double or more to buy a SIM over here.

Stu

> >I'll be traveling in Austria and Poland with my unlocked GSM phone.
> >Although SIM cards are available here in the U.S., the same cards are
[quoted text clipped - 13 lines]
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Donald Newcomb - 10 Mar 2004 15:53 GMT
> I talked with the owner of Telestial yesterday.  He stated that their mark
> up was also based on the high cost of support.  They are planning to offer a
> new site in the near future with cheaper rates, but no customer support. You
> will  pay double or more to buy a SIM over here.

I won't say anything bad about Telestial or CellularAbroad as long as
they deliver what they claim to. Their costs and price structures are
their buisness, which they should know about, better than I. However,
they sould be aware of the "press" they get on Usenet, HoFo and other
forums. When their customer shows up in Europe, Asia, etc and sees
that the SIM he bought for $70 can be bought in the local shops for
$20, they won't be getting a lot of good recomendations and return
business.

Donald Newcomb
DRNewcomb (at) attglobal (dot) net
Joseph - 10 Mar 2004 20:42 GMT
>I won't say anything bad about Telestial or CellularAbroad as long as
>they deliver what they claim to. Their costs and price structures are
[quoted text clipped - 4 lines]
>$20, they won't be getting a lot of good recomendations and return
>business.

Well Don, anyone who uses the service needs to know that there is a
premium for getting prepaids before they leave.  If they know this
some people may decide that the convenience is worth the markup that
Telestial charges.  Of course Telestial and others of the same ilk
aren't going to advertise that you can get the same thing when you get
to your destination for much lower.  Telestial provides a service and
of course you pay for the service.  For some people price is not all
that important just as some business accounts don't mind if their
people use a Verizon Airfone even though the cost per minute is really
outrageous as compared to regular mobile rates.  For the person that
absolutely must have coverage everywhere there's Iridium even though
the per minute cost is quite high also.

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Donald Newcomb - 11 Mar 2004 00:40 GMT
> Well Don, anyone who uses the service needs to know that there is a
> premium for getting prepaids before they leave.  If they know this
> some people may decide that the convenience is worth the markup that
> Telestial charges.

And I agree fully. I just sent a friend to CellularAbroad because she had to
have a Moroccan SIM in-hand before she arrived. They knocked themselves out
getting it to her on time. However, that was a special situation. Had she
been traveling differently, I would have certainly recommended she wait
until after she got there, simply to avoid the premium.

I think these firms have had an initial "honeymoon", where the US customers
didn't know about prepaid GSM and thought that they were offering a big
bargain. As American travelers become more savy, either through research or
experience, they will tend to wait until arrival and shun the premium of
pre-travel purchase. If they can deliver the SIMs for, say, no more than a
$20 premium, then I think they will stand a better chance.

Signature

Donald R. Newcomb
DRNewcomb (at) attglobal (dot) net

Stuart Friedman - 22 Mar 2004 18:02 GMT
I agree with you, but I have had people buy from these companies when they
needed hand holding, usually mine. Further, many of these individuals won't
hold off making calls until they get a prepaid, they'll start calling from
the tarmack and "get around" to getting the prepaid two or three days later,
that will easily eat up the saving.

Speaking of my people on the reimbursement circuit, I've had a real hard
time getting these folks to cope with callback services.  My wife's boss (a
Yank) has been on the ground in Dubai for the last seven months and still
hasn't gotten around to getting a prepaid.  He has just been using his
T-Mobile over there for seven months.

He also works in Kuwait and has legacy rates.  He was telling me how great
it was to roam there because his phone works on both carriers and he has the
"best reception in town."  Compare the legacy rates for Watanyia (sp) and
M-Phone.  There is a six dollar a minute difference on some calls!

Stu

> > Well Don, anyone who uses the service needs to know that there is a
> > premium for getting prepaids before they leave.  If they know this
[quoted text clipped - 13 lines]
> pre-travel purchase. If they can deliver the SIMs for, say, no more than a
> $20 premium, then I think they will stand a better chance.
Joseph - 23 Mar 2004 04:49 GMT
>Speaking of my people on the reimbursement circuit, I've had a real hard
>time getting these folks to cope with callback services.  My wife's boss (a
[quoted text clipped - 6 lines]
>"best reception in town."  Compare the legacy rates for Watanyia (sp) and
>M-Phone.  There is a six dollar a minute difference on some calls!

For some people the cost does not matter.  Either "a" company is
paying for costs or the people have more money than they know what to
do with and don't care either.

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Steven M. Scharf - 08 Mar 2004 01:24 GMT
> I'll be traveling in Austria and Poland with my unlocked GSM phone.
> Although SIM cards are available here in the U.S., the same cards are
[quoted text clipped - 5 lines]
> having the phone available immediately upon arrival is not a problem.)
> Is this correct or am I missing something here?  Thanks for your help.

You are not missing anything. Companies like Telestial charge a hefty
premium. Sometimes you can just buy direct, i.e. the Hop Mobile Hop Abroad
card is sold direct for $65, or by Telestial for $99. Telestial marks up the
recharge cards, buying direct you get them at face value.

But buying local prepaid SIM cards is cheaper than something like Hop
Abroad, if you don't mind a new phone number in each country. Some carriers
support roaming on prepaid cards (at a high charge).
Donald Newcomb - 08 Mar 2004 03:45 GMT
Unless you have some particular need that prevents you from spending a
couple of hours buying the SIM after you get there, or you just don't care
about the premium that folks like Telestial & CellularAbroad charge, I'd
advise waiting until you get there. In most cases you can buy them in the
airport. If you plan on using a callback service, the good ones allow you to
reprogram your callback target from Internet cafe.

Signature

Donald R. Newcomb
DRNewcomb (at) attglobal (dot) net

Russell Wayne - 08 Mar 2004 21:43 GMT
No rush at all.  I'd be pleased to be able to buy upon arrival and
save the markup.  Everything seemed to indicate that buying in Europe
was the smart thing to do.  Now I'm wondering where I could buy a SIM
card in the Vienna airport.  Otherwise, I'll buy one after I arrive at
my hotel.  I understand they're available at the post office, tobacco
shops, and the t-Mobile shops.  Should be just fine.

Since our first stop in Poland will be Zakopane, I'll be buying the
SIM card there at the ERA shop.  They have a "starter" promotion for
60 PLN that provides 60 PLN air time. Works for me.

I have no problem at all with different phone numbers.  To relay the
phone numbers, I use my calling card which gets back to the US for
between 3 cents and 11 cents per minute, depending upon the country.
Shouldn't take long or cost much to pass on the new numbers.

Thanks for everyone's help on this.
Donald Newcomb - 09 Mar 2004 00:00 GMT
> No rush at all.  I'd be pleased to be able to buy upon arrival and
> save the markup.  Everything seemed to indicate that buying in Europe
> was the smart thing to do.  Now I'm wondering where I could buy a SIM
> card in the Vienna airport.

I'm not personally familiar with the Vienna airport. I was speaking from
experience with other European airports (e.g. Rome, Amsterdam, etc). Most of
these major airports have webistes that promote their shopping, among other
things. Here is the shopping site for the Vienna Airport:
http://www.viennaairportshopping.at/!english/

Signature

Donald R. Newcomb
DRNewcomb (at) attglobal (dot) net

Stuart Friedman - 10 Mar 2004 02:41 GMT
Many Austrian prepaid having roaming in other parts of Europe.  Once you get
to Poland, you'll probably be able to use your Austrian SIM for a call or
two while you get hooked up with a Polish SIM.

Stu
> No rush at all.  I'd be pleased to be able to buy upon arrival and
> save the markup.  Everything seemed to indicate that buying in Europe
[quoted text clipped - 13 lines]
>
> Thanks for everyone's help on this.
gopi - 09 Mar 2004 00:19 GMT
> I'll be traveling in Austria and Poland with my unlocked GSM phone.
<snip>
> Is this correct or am I missing something here?  Thanks for your help.

The other information I've seen people give you seems good, I just
wanted to give you a heads up on some of the strangeness that is
possible. This is primarily from Germany, but other European countries
are potentially similar.

The cost to call a cellphone is more expensive internationally by
around $0.25/minute. Incoming is of course free. Calling 800 numbers
is also entirely free of charge for the cellphone owner - however,
it's more expensive for the owner of the 800 number. Many 800 numbers
don't accept cellphone calls. Many calling cards charge premiums for
cellphones - the only one I tried charged a €0.40/minute surcharge.
They also provided a local non-800 number that would of course cost
you cellular minutes but wouldn't have a surcharge; it would likely be
a better deal than using the 800 number.

I just mention that because some aspects - especially 800 number
behaviour - were quite unexpected to me.

gopi.
 
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