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Cellular Phone Forum / Manufacturers / Motorola / January 2004

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PHONE TOOLS

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MEDIC 56 - 18 Jan 2004 20:17 GMT
I am getting a DLL error during the install of the program  downloaded
from www.motclub.com website.  It states DLL function call crashed:
PbkInstall.-GetBookNames  Error # 0x80040707 this is the original
phone tools 1.23 english. Can someone help please? I have the V400
phone. Thanks in advance
Al Klein - 19 Jan 2004 00:10 GMT
>I am getting a DLL error during the install of the program  downloaded
>from www.motclub.com website.  It states DLL function call crashed:
>PbkInstall.-GetBookNames  Error # 0x80040707 this is the original
>phone tools 1.23 english. Can someone help please? I have the V400
>phone. Thanks in advance

Uninstall it and reinstall it.  If that doesn't help you got a bad
download, or a good download of a bad file.  (Or you're running a
version of Windows that the DLL can't run on.)
Signature

Al - rukbat at optonline dot net

MEDIC 56 - 19 Jan 2004 00:52 GMT
It never makes it through the install, It cancels before it is
complete. I'm running Windows XP PRO. Any other suggestions? On Mon,

>>I am getting a DLL error during the install of the program  downloaded
>>from www.motclub.com website.  It states DLL function call crashed:
[quoted text clipped - 5 lines]
>download, or a good download of a bad file.  (Or you're running a
>version of Windows that the DLL can't run on.)
Marcin Jaworski - 19 Jan 2004 07:48 GMT
> It never makes it through the install, It cancels before it is
> complete. I'm running Windows XP PRO. Any other suggestions? On Mon,

Do you have 1.23 or 1.23c? I have xp pro too and I have installed 1.23c
without problems (and after that 2.16 and LiveUpdate to 2.19a).

--
Marcin Jaworski
V300 User
MEDIC 56 - 19 Jan 2004 15:54 GMT
It is the 1.23c version. I noticed someone else on the site has the
same problem as me. It is almost completed on the install, when the
progress bar is full and then it terminates itself saying their is an
eternal error. On Mon, 19 Jan 2004 08:48:07 +0100, "Marcin Jaworski"
<yawor@cyberion.wytnij.pl> wrote:

>> It never makes it through the install, It cancels before it is
>> complete. I'm running Windows XP PRO. Any other suggestions? On Mon,
>
>Do you have 1.23 or 1.23c? I have xp pro too and I have installed 1.23c
>without problems (and after that 2.16 and LiveUpdate to 2.19a).
Al Klein - 20 Jan 2004 03:09 GMT
>It never makes it through the install, It cancels before it is
>complete. I'm running Windows XP PRO. Any other suggestions?

Download it from another site.
Signature

Al - rukbat at optonline dot net

MEDIC 56 - 20 Jan 2004 04:35 GMT
IActually got it from another  site and it does the same
thing!!!!!!Something in my settings I guess. Did notice someone else
on this site was having the same problem as me . Thanks for trying On

>>It never makes it through the install, It cancels before it is
>>complete. I'm running Windows XP PRO. Any other suggestions?
>
>Download it from another site.
SteveGill - 19 Jan 2004 15:04 GMT
If I may ask where did you find the 2.16 upgrade?
Al Klein - 20 Jan 2004 04:41 GMT
>If I may ask where did you find the 2.16 upgrade?

http://www.bvrp.com/customers/motorola/upgrade/US/
Signature

Al - rukbat at optonline dot net

MEDIC 56 - 20 Jan 2004 05:35 GMT
I got it from the entry marked under KAT RE PHONE TOOLS on 1-19 Hope
this helps!On Tue, 20 Jan 2004 04:41:23 GMT, Al Klein
<rukbat@pern.org> wrote:

>>If I may ask where did you find the 2.16 upgrade?
>
>http://www.bvrp.com/customers/motorola/upgrade/US/
 
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