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Cellular Phone Forum / Manufacturers / Motorola / March 2004

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Error in installing Mobile phone tools on Windows XP + Outlook 2003 - PbkInstall._GetBookNames

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Motorola User - 23 Feb 2004 20:03 GMT
Hello

there I am getting an error with the error message
PbkInstall._GetBookNames. I have a motorla V60i / C353 and Mobile
phone tools version 1.23c. My computer runs on Windows XP professional
and Outlook 2003.

Help regarding this appreciated.

Thanks
nhtemp01@optonline.net - 03 Mar 2004 01:24 GMT
Am having exactly the same problem. Has anyone else experienced this?
Any success in finding a solution?

> Hello
>
[quoted text clipped - 6 lines]
>
> Thanks
tvdude - 06 Mar 2004 16:05 GMT
> Am having exactly the same problem. Has anyone else experienced this?
> Any success in finding a solution?
[quoted text clipped - 9 lines]
> >
> > Thanks

I'm getting the same thing... I'm on a dual boot winXP-ofc2003 (XP)
win2k-ofcXP (2k).
The (2k)system installs properly and adds the following registry
entries
[HKEY_LOCAL_MACHINE\SOFTWARE\BVRP Software\Classic
PhoneTools\PhoneBook]

[HKEY_LOCAL_MACHINE\SOFTWARE\BVRP Software\Classic
PhoneTools\PhoneBook\Settings]
"ShowCommunications"=dword:00000001
"CanCall"=dword:00000001
"ShowGsm"=dword:00000001
"StartUpFilePath"="c:\...\outlook.pst"
       -this should be the actual path to your outlook file I've
changed it for this post
"ShowEuroFile"=dword:00000001
"FolderAdministration"=dword:00000001
"ShowPreferences"=dword:00000001
"OutlookActivated"=dword:00000001
"OutlookExpressActivated"=dword:00000001
"PABActivated"=dword:00000001

To install on the (XP)system I had to crash out of the installer when
it errors -before it undoes its install (use task manager to end
task). Phone tools seems to work fine except that it has no outlook
support and none of the above registry entries.

I tried copying the registry entries from the (2k) to the (XP) but
Phone tools no longer starts - delete the entries and everything is
fine again. ie: it works but only with internal phonebook.

I hope that someone can use this info and go the next step in getting
outlook support.

Please post reply
Fred
Kent P. Iler - 13 Mar 2004 21:23 GMT
I was able to stop the setup after the error, and then run the upgrade.

You can get the upgrade here:

Click here http://store.yahoo.com/e3wireless/mooemusbmoph.html

Go to the bottom of the page and click on

Mobile Phone Tools Latest Driver Upgrade FREE

--Kent

kent@iler.NOSPAM.com

> > Am having exactly the same problem. Has anyone else experienced this?
> > Any success in finding a solution?
[quoted text clipped - 46 lines]
> Please post reply
> Fred
 
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